Built using Microsoft .NET technologies, Microsoft CRM integrates powerfully with Microsoft Office, Microsoft Business Solutions for Financial Management, and other third-party applications to give you a more complete view of customers and your company’s interaction with them.
Here’s how Microsoft CRM can help improve your company’s productivity and interaction with customers:
| • | Identify top customers and prioritize service needs |
| • | Gain a complete view of accounts, sales, order, and support information |
| • | Access information online or offline from Microsoft OutlookŪ |
| • | Work online from any location with an Internet connection and a Web browser |
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