Microsoft TechNet
Where To Find Help and Support
Rick
Email me
LinkedIn
Twitter
Newsletter
Hi,

I'm Rick Claus, Senior Technical Evangelist with Microsoft Canada. I work on a team that is tasked with trying to help YOU by providing resources, answering questions and generally trying to set you up for success with Microsoft solutions. How do we know what you need and what we can do to help? Twice a year through something we call "The Global Relationship Study" – we ask a 3rd party survey company to reach out and contact you to see how we're doing and what we could do better.

Based on YOUR actionable feedback and constructive criticism, we identify key areas where we can improve and help you out by providing better resources to answer your questions, solve your real world problems and help you achieve your business goals. Maybe it's just ensuring you know you have a voice – or just making your life a little easier at the end of the day – whatever it takes, we're listening.

One of these areas was Help and Support. Let's face it, you may not have a direct contact person from Microsoft that you can call up when you have a problem and with the pace of technology today, you just can't wait for things to sort themselves out. So you either commit you or your teams' time and energy to fixing that issue, or you hire someone to come in and fix it. But what if I told you there were some great Microsoft Resources available for support that you could use? I've put together a list below. This is by no means exhaustive, but it should give you a great start when you need to tackle your next IT challenge.

How are we doing? If you ever want to give me or my team some direct feedback, feel free to email me directly at rick.claus@microsoft.com, connect with me on LinkedIn or catch me online on twitter at @RicksterCDN.


Help and Support Resources


Additional Resources You May Find Useful

Microsoft respects your privacy. Please read our online Privacy Statement.

If you would prefer not to receive future promotional emails from Microsoft Corporation please click here to unsubscribe. These settings will not affect any newsletters you've requested or any mandatory service communications that are considered part of certain Microsoft services.

To set your contact preferences for Microsoft newsletters, see the communications preferences section of the Microsoft Privacy Statement.

Microsoft Canada Inc.
1950 Meadowvale Blvd,
Mississauga, ON L5N 8L9
Canada

979369 200052142

Microsoft