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I'm Rick Claus, Senior Technical Evangelist with Microsoft Canada. I work on a team that is tasked with trying to help YOU by providing resources, answering questions and generally trying to set you up for success with Microsoft-based solutions.

How do we know what you need and what we can do to help? Twice a year through something we call "The Global Relationship Study" - we reach out and contact you to see how we're doing and what Microsoft could do better. In fact, another edition of the survey is out right now. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between September 26th and October 21st, please take a little time to tell us what you think.

One of these areas that came up in the last survey was Licensing. Whether you need to buy one license from a traditional retail store or explore options for a more flexible volume licensing program, it can be confusing and sometimes downright intimidating to figure out what you need. After doing a little digging - I've highlighted some resources you can use to help figure out exactly what you need when you talk with your software reseller.

Speaking of licensing - I often get asked if I can back up our claims at a more cost effective Virtualization solution for your server rooms. I dug up a great - no nonsense breakdown on recent licensing changes in the industry and how our offering stacks up.

How are we doing? If you ever want to give me or my team some direct feedback, feel free to email me directly at Microsoft Canada IT Pro Feedback, connect with me on LinkedIn or catch me online on twitter at @RicksterCDN.

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