I'm Rick Claus, Senior Technical Evangelist with Microsoft Canada. I work on a team that is tasked with trying to help YOU by providing resources, answering questions and generally trying to set you up for success with Microsoft-based solutions. Part of this is writing articles for the TechNet eNews as well as participating in online and in person events supporting the development of Technical Professionals.
How do we know what you need and what we can do to help? Twice a year through something we call "The Global Relationship Study" — we reach out and contact you to see how we're doing and what Microsoft could do better. In fact, another edition of the survey is coming out soon. If you get an email from "Microsoft Feedback" with the subject line "Help Microsoft Focus on Customers and Partners" between September 26th and October 21st, please take a little time to tell us what you think. Hopefully you are able to respond with “Very Satisfied” on how we’re doing — but if not, let us know what we can do better!
I wanted to ensure you are aware of a few great resources that we created last year to help you in areas of professional development and access to software.
The Microsoft Virtual Academy
contains some fantastic FREE online training on hot topics for IT Professionals. Once you’ve stopped by and tried out a course or two — head on over to the
Microsoft Eval Center
to download copies of our server products to try out in your lab environment.
While the survey is really valuable to us, we also appreciate any feedback you have during the rest of the year. How are we doing? If you ever want to give me or my team some direct feedback, feel free to email the team at
Microsoft Canada IT Pro Feedback
, connect with me on
or catch me online on twitter at