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Keihin Corporation   0 reviews
High-tech manufacturer achieves operational efficiency with 68.8 percent reduction in manpower needed for account management work
4-page Case Study posted: 05/15/2013

With its 2020 Vision for the Keihin Group, Keihin Corporation aims to expand globally by promoting various initiatives such as the development of information infrastructure that links offices worldwide, and achieve its goal of becoming a truly independent system parts manufacturer capable of competing with mega-suppliers on products and technology that contribute to the global environment. The company revealed that its IS department faced difficulty in allocating sufficient resources to the planning and development of new initiatives, as it was burdened by system maintenance operations that have expanded from the backbone system to the information system. It leveraged on “Management Consulting”, a corporate technical support service provided by Microsoft Premier Support team. Through Management Consulting, it was able to identify issues in its business which led to a breakthrough.

  • Publication Date:
  • 05/15/2013
  • Industries:
  • High Tech & Electronics
  • Business Need:
  • Business Productivity
  • SOA and Business Process
  • Business Agility
  • Country/Region:
  • Japan
  • Software and Services:
  • Microsoft Services Premier Support
  • IT Issue:
  • Interoperability
Deliver Australia   0 reviews
Logistics Firm Uses Data Visualization Tool to Differentiate Its Service, Win Business
2 page Case Study posted: 05/03/2013

Deliver Australia works with local partners to provide transport solutions across the Australian continent. Its business runs on a Microsoft Office 365 and Windows Azure cloud infrastructure. The company sought a process diagramming tool and chose Microsoft Visio 2013 because it works in a cloud environment. Now, Deliver Australia and its partners can co-author transport process diagrams to better serve customers, who can track their deliveries by viewing dynamic diagrams with near real-time information. By using Visio 2013 for data visualization, Deliver Australia has boosted its competitive advantage and improved its relationships with both its customers and partners.

  • Publication Date:
  • 05/03/2013
  • Partner(s):
  • e-Agility
  • Industries:
  • Logistics/Distribution
  • Business Need:
  • Customer Service Management
  • Cloud & Server Platform
  • Business Agility
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft SharePoint Online
  • Visio Services in Microsoft SharePoint Server 2010
  • Microsoft Office 365
  • Microsoft Visio 2013
  • IT Issue:
  • Interoperability
343 Industries   12 reviews
343 Industries Gets New User Insights from Big Data in the Cloud
4-page Case Study posted: 02/28/2013

The Halo franchise is an award-winning collection of properties that has grown into a global entertainment phenomenon. To date, more than 50 million copies of Halo video games have been sold worldwide. As developers prepared to launch Halo 4, they were tasked with analyzing data to gain insights into player preferences and support an online tournament. To handle those requests, the team used a powerful Microsoft technology called Windows Azure HDInsight Service, based on the Apache Hadoop big data framework. Using HDInsight Service to process and analyze raw data from Windows Azure, the team was able to feed game statistics to the tournament’s operator, which used the data to rank players based on game play. The team also used HDInsight Service to update Halo 4 every week and support a daily email campaign designed to increase player retention.

  • Publication Date:
  • 02/28/2013
  • Industries:
  • IT Services
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Data Protection and Recovery
  • Mission Critical
  • Business Critical
  • Cloud & Server Platform
  • Business Agility
  • Country/Region:
  • United States
  • Software and Services:
  • Windows Azure
  • Microsoft SQL Server 2008 R2 Enterprise
  • IT Issue:
  • Data Warehousing
  • Cloud Services
  • High Availability
Yokohama Tire Canada Inc.   1 reviews
Major Distribution Company Achieves 89 Percent Reduction in Process Cycle Time
2 page Case Study posted: 01/21/2013

Yokohama Tire Canada, a major tire distributor was using manual processes to create and approve custom quotes, despite having several line-of-business systems deployed. Spot Solutions connected these systems via Microsoft SharePoint® 2010, improving visibility into business processes, cross-company collaboration, competitive advantage, and profitability.

  • Publication Date:
  • 01/21/2013
  • Partner(s):
  • Spot Solutions
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • Logistics/Distribution
  • Business Need:
  • Business Critical
  • Business Agility
  • Team Collaboration
  • Country/Region:
  • Canada
  • Software and Services:
  • Microsoft SharePoint Server 2010
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