Mercom Corporation is an IT services provider that specializes in networking, communications, and security solutions. In 2010, the company’s business with the US government took off, making Defense Contract Audit Agency (DCAA) compliance a necessity. At
the same time, Mercom faced increasing demand for its project management services. However, Mercom relied on NetSuite, which lacked both of those requirements. To maintain DCAA compliance and bring financial and project management together under a single solution,
the company engaged SSi Consulting and implemented Microsoft Dynamics SL. With the new solution in place, the company now has the capabilities it needs and has dramatically improved insight into operations, eased reporting, maintained DCAA compliance, and
will achieve a full payback in only two-and-a-half years.