Ithaca Agway and True Value managed their business with Epicor Eagle POS Software and struggled with high costs associated with that system. They were also bogged down with paper orders and didn’t have real-time insight on whether they could make a sale and couldn’t predict when items were available. With their Epicor solution, they were not able to price compare products across their multiple suppliers and were never really sure if they were getting the best price. Ithaca Agway and True Value worked with System Solutions LLC to implement Microsoft Dynamics RMS and is now realizing a 20-25% increase in efficiency with mobile devices in receiving, improving profitability with the use of suggested orders, enhancing customer service with real-time insight into inventory and a streamlined check out process, and making way for growth with plans for a new store in Lansing, New York.

Sally Beauty Holdings, Inc., a specialty retailer of beauty supply products based in Denton, Texas, faced a tangled mess in dealing with international product and service management. CIO Chad Ehmke discusses this competitive environment and how Microsoft Dynamics helps the company manage their business operations, which last year generated $3.3 billion in sales across more than 16,000 SKUs.

A Home and Hardware retail chain in Alabama struggled with manual transactions at each of their three locations, inflexible pricing capabilities, and little insight into their inventory and supplier information. They partnered up with Microsoft Dynamics® RMS Partner out of Connecticut, System Solutions, LLC. in order to streamline their operations and gain more visibility into their business.

Transportation logistics and supply chain solutions provider Landstar developed an app for Windows Phone that enables its independent business capacity owners (BCOs) to search for and view detailed information on available loads, submit status updates, and view contact information. Landstar also adopted Windows Phone for internal use to help employees be more productive—through a phone that integrates easily with the company’s existing IT infrastructure.

Univac Precision Engineering Pte Ltd (Univac), a leading high precision mold making services provider, wanted real-time information availability to better serve its customers. With Microsoft Dynamics NAV, Univac successfully integrated its business processes, from inventory management, shop floor operations to financial reporting, to enhance management visibility and speed up decision making.

Established in 1996, Indraprastha Apollo Hospital, New Delhi, is recognized as a superior healthcare provider around the world. The hospital needed modern business management software to ensure greater transparency and control over its largely manual processes. With no integrated system, employees lacked holistic insight into patient and operational data. To speed employee connections, strengthen business insight, and improve efficiency, Indraprastha Apollo deployed Microsoft Office SharePoint Server 2010 as its companywide collaboration platform. As a result of automating procurement, the hospital now saves considerable time, streamlines processes, and has reduced costs by 25 percent. Additionally, with this implementation, it expects to improve employees’ access to information, reduce errors, improve efficiency, and above all boost collaboration.

Expects 5-7 Percent Profit After Tax (PAT) Dodla Dairy, a leading dairy and dairy products company, managed its business on a bespoke ERP solution. Over time, the limitations of a standalone application posed a threat to growth and risked non-compliance with government regulations. Wanting to integrate its operations on a common platform, Dodla partnered with Affordable Business Solutions to implement Microsoft Dynamics™ AX 4.0, later upgraded to Dynamics 2009. The solution improved the internal controls of the company by automating business and functional processes. Integrated operations, real time collection-distribution information from multiple sites, and improved communication assisted in sales planning. Dodla increased sales, financial transparency and is able to meet all regulatory compliance requirements. All these factors helped improve the overall efficiency and growth plans.

Lantmännen is one of the largest groups in the agriculture, machinery, energy, and food industries in the Nordic region. In 2006, Lantmännen implemented IBM Lotus Notes as its first central mail service. It later switched to a Microsoft unified communications solution, but as the company grew, it found that its costs for storage, backups, and administration were increasing rapidly. Lantmännen wanted to find a way to provide consistent communications services for its employees without incurring additional costs, so it decided to transition to Microsoft Office 365, which combines the familiar Office desktop with the next generation of cloud-based communication and collaboration services. By using Office 365, Lantmännen found that it could reduce costs and administration while also providing the latest capabilities to help its employees communicate more effectively.

JP Nelson Equipment Pte Ltd (JP Nelson), Singapore’s leading provider of heavy equipment, wanted to increase business agility with an integrated system. With Microsoft Dynamics™ NAV, JP Nelson gained more than 87 percent time savings in financial reporting, enhanced overall productivity, and increased management control and visibility.

Fashion designer Paul Smith opened his first shop in 1970 in the United Kingdom. Now, the company is a global brand with a retail presence in 35 countries, providing high-end clothing for men and women, plus accessories and household goods. When it built a new warehouse facility, it took the opportunity to redesign its server estate to better support the business worldwide. Using the Windows Server 2008 R2 operating system with Hyper-V technology, the IT team worked with Microsoft Gold Certified Partner Risual to create two new data centres. With virtualised servers and the Microsoft System Center family of IT management solutions, Paul Smith is cutting hardware and maintenance costs by around £80,000 a year, and carbon emissions by 30 per cent. The company now has a reliable, highly available IT infrastructure that helps its global retail operation remain competitive.