1-page Solution Brief - Posted 8/13/2007
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Law Firm Increases Billable Hours by $8,000 Monthly with Mobile Time-Capture Solution
“We’re saving an hour per user per week with A4P, boosting our billable time by $8,000 per month.”
—Tim Dasch, Chief Information Officer, Cooper & Scully
Business Needs
Cooper & Scully is a Dallas, Texas–based law firm with 150 employees. Attorneys are always busy juggling multiple activities related to multiple cases. “It’s inevitable that billable events are going to be missed, and that time adds up to a significant revenue opportunity,” says Tim Dasch, Chief Information Officer for Cooper & Scully.
The firm uses a desktop timekeeping application, but it doesn’t allow employees to enter time from their Windows Mobile®–based handheld devices.
Solution
“We’re fully committed to Windows Mobile because it’s a low-cost solution, requiring no additional servers. It gives us the flexibility to select from a variety of handheld devices to meet different needs and tastes, and employees can run familiar Microsoft® Office applications on those devices,” Dasch says.
Cooper & Scully licensed A4P-Enterprise mobile time-capture software from AIRTIME-Manager, a Microsoft Certified Partner. Attorneys can now automatically capture time spent on phone calls and e-mail messaging as they happen. “We not only capture the call time, but attorneys are also reminded to capture other billable time that likely happened as a result of the call.”
Benefits
Cooper & Scully has been able to bill up to U.S.$8,000 more per month, speed client response, and reduce timekeeping worries.
- A monthly increase in billable time of $8,000. “We’re saving an hour per user per week with A4P, boosting our billable time by $8,000 per month,” Dasch says.
- Faster response to customers. “We constantly collaborate on documents with clients, and the ability to open and view Microsoft Office Word documents on the road is invaluable,” Dasch says.
- Reduced timekeeping anxiety. With A4P, attorneys no longer have to spend time reconstructing their hours at week’s end.
- Lower IT costs. “AIRTIME-Manager configured the solution in no time, and there’s next to zero administration to maintain it,” Dasch says.
