1-page Partner Solution Brief
Posted: 7/6/2011
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Unique World Information Management Consultancy Helps Customers Boost Revenue, Reduce Costs

“A number of Australia’s largest organizations are grappling with information overload, poor productivity, and siloed cultures. They’re turning to our [Microsoft SharePoint–based] Knowledge Management Portal to help them improve their bottom line.”
—Stuart Spencer, Sales and Marketing Director, Unique World

“In business today, it’s no longer about whom you know or what you know,” says Stuart Spencer, Sales and Marketing Director at Unique World. “What really matters is how you know.” Unique World specializes in developing solutions that use the Microsoft SharePoint platform as the basis for sophisticated enterprise collaboration and knowledge manage-ment portals that dramatically change the way sales, delivery, operations, and support teams operate.

Unique World developed an Enterprise Collaboration and Knowledge Management Portal using Microsoft SharePoint Server 2010, FAST Search Server 2010 for SharePoint, InfoPath Forms Services, and Visio Services and Excel Services in SharePoint Server 2010. The consultancy successfully deployed the portal—including more than 50 workflows—to one of Australia’s largest companies, a telecommunications and media firm with a market capitalization of AUD$35 billion (U.S.$37 billion) and more than 20 million customers.

According to the customer’s Collaboration, Knowledge, and Intelligence Manager, “By working with Unique World to push the boundaries of SharePoint technology, we have delivered on a number of key initiatives that have really helped improve the way we work.”

Increased customer revenue. Unique World helped the enterprise exponentially boost sales effectiveness by implementing its Knowledge Management Portal to provide better access to information and improved workflow applications.

Reduced customer’s costs. By using the productivity features of the Unique World portal, the enterprise gained significant reductions in costs.

Enhanced efficiency. Sales staff have more time for higher value tasks, thanks to centralized key account team sites and “at-a-glance” corporate dashboards.

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Solution Overview

Organization Size: 75 employees

Partner Profile

With offices in Sydney, Melbourne, and Canberra, Unique World is a leading information and knowledge management consultancy, working with Australia’s major enterprises to help transform their businesses through enabling technologies such as collaboration, business process automation, business intelligence, document and records management, intranets, and portals.

Software and Services
  • Microsoft SharePoint Server 2010
  • Microsoft FAST Search Server 2010 For Sharepoint
  • Infopath Forms Services
  • Excel Services in Microsoft SharePoint Server 2010
  • Visio Services in Microsoft SharePoint Server 2010

Vertical Industries
IT Services