The City of Lethbridge was seeking to design and build a leading edge corporate and public portal to provide the organization with another full service channel to deliver communications and services for employees, citizens, and business partners. Infusion
leveraged Microsoft’s Citizen Service Platform (CSP) model, based on SharePoint 2010, to help the City of Lethbridge modernize its web platform. The Microsoft CSP model was developed to bridge the gap between technology deployment and business value that exists
in many government scenarios. Citizens now know that they are receiving world-class services, which has led to greater confidence that their municipal tax dollars are being well spent.
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