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POS Remarketing Group, Inc.   6 reviews
Refurbishing Company Takes Next Step and Implements CRM to Grow Business
Results posted: 12/06/2013

POS Remarketing Group, Inc.\u0026nbsp;(POSRG) is one of fastest growing company in the refurbished point-of-sale equipment industry. Leadership attributes the company’s success to the ability to assess market demand quickly, act on the markets swiftly, and build great relationships with customers. With its growing business, POSRG wanted to centralize customer information, including sales, marketing, service, and internal operations to improve sales performance and provide customers with the best possible service experience in fulfilling customer orders and service requests. The Microsoft Dynamics CRM solution was implemented for the employees to capture, track, and manage their sales and service interactions with prospects and customers.\u0026nbsp;POSRG believes the Microsoft Dynamics CRM solution will enable them to continue to grow the business and provide high quality service to its customers.

  • Publication Date:
  • 12/06/2013
  • Partner(s):
  • Riics, Inc.
  • Industries:
  • Manufacturing & Resources
  • High Tech & Electronics
  • Other - Unsegmented
  • Business Need:
  • CRM
  • xRM
  • Country/Region:
  • United States
  • Software and Services:
  • Windows Server 2008 R2
  • Microsoft Office 2010 Suites
  • Windows 7 Professional
  • Microsoft SQL Server 2008 R2
  • Microsoft Exchange Server 2010
  • Microsoft Dynamics CRM 2011
  • Microsoft Office 2013 suites
  • IT Issue:
  • CRM
  • Customer Relationship Management
Akrapovic Exhaust Systems   494 reviews
Leading global manufacturer of top quality exhaust systems gets ready for Global Operations
4-page Case Study posted: 05/31/2012

Akrapovič is the leading global manufacturer of top-quality exhaust systems for motorcycles and performance cars and supports many of the world top motorcycle and car racing teams. Akrapovič is also an innovator in titanium and carbon fibre product manufacturing for use in aviation, automotive and nautical industries, machine manufacturing, architecture, and sports. Innovative solutions, global recognition and a partner network with more than 3,000 partners enable the company to grow rapidly. To realize their goal of increasing revenue by 100 percent in the next five years, they needed a solution that would better support their business processes that face partners and customers. By developing a solution based on Microsoft solutions, they’ve improved efficiency in sales and marketing, strengthened relationships with their partners and laid the foundation for advancing into new markets.

  • Publication Date:
  • 05/31/2012
  • Partner(s):
  • Agito d.o.o.
  • Microsoft Services
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • Business Need:
  • Customer Relationship Management (CRM)
  • Enterprise Web and Search
  • CRM
  • xRM
  • Business Critical
  • Country/Region:
  • Slovenia
  • Software and Services:
  • Microsoft Azure
  • Microsoft SharePoint Server 2010
  • Microsoft Biztalk Server 2010
  • Microsoft Dynamics CRM 2011
  • Microsoft Services
National Heritage Academies   6 reviews
Leading Charter School Organization Uses CRM System to Facilitate Effective Learning
4-page Case Study posted: 04/10/2012

National Heritage Academies (NHA), one of the largest charter school organizations in the United States, makes innovative use of technology to drive student achievement and ensure that classroom activities lead to the desired educational outcomes. NHA developed an employee performance system based on Microsoft Dynamics CRM, introducing new levels of consistency and efficiency into performance management. Connected to student achievement data and other decision support information, the solution facilitates accountability to results and steady professional growth for teachers. NHA also uses Microsoft Dynamics CRM to manage the outreach and communications with parents of prospective students and bring learning opportunities into communities. In addition, the organization is finding other opportunities to strengthen educational accomplishment by using Microsoft Dynamics CRM creatively.

  • Publication Date:
  • 04/10/2012
  • Partner(s):
  • DPT Solutions
  • Industries:
  • Education
  • Primary & Secondary Edu/ K-12
  • Business Need:
  • Customer Relationship Management (CRM)
  • xRM
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics Extended CRM
  • IT Issue:
  • Personal Productivity
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