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Nedbank   2 reviews
Realizing the Bank of the Future - Today
Video Only posted: 06/26/2014

Nedbank worked closely with the Microsoft Enterprise Strategy Team to integrate Lync into their branch environment, allowing customers visiting at peak times to use online banking, supported by a call-center based video banker, as a viable alternative to a waiting for cashier -- reducing wait times by over 40% at the busiest times.

  • Publication Date:
  • 06/26/2014
  • Industries:
  • Banking
  • Business Need:
  • Customer Relationship Management (CRM)
  • Unified Communications
  • Contact Center Management
  • Team Collaboration
  • Country/Region:
  • South Africa
  • Software and Services:
  • Lync Online
  • Microsoft Consulting Services
  • Microsoft Enterprise Strategy Services
  • IT Issue:
  • CRM
  • Customer Relationship Management
Východoslovenská energetika a.s.   1 reviews
Effective collaboration workspace in utilities industry
2 page Case Study posted: 04/25/2014

  • Publication Date:
  • 04/25/2014
  • Partner(s):
  • BSP Solutions a.s.
  • IBM
  • PosAm
  • RWE IT Slovakia
  • Industries:
  • Power & Utilities
  • Business Need:
  • Business Productivity
  • Team Collaboration
  • Country/Region:
  • Slovakia
  • Software and Services:
  • Windows Server Technologies
  • Windows Server 2012
  • Microsoft SharePoint Server 2013
  • Microsoft SharePoint Server technologies
Zhong Lun Law Firm   0 reviews
Microsoft Services helps Zhong Lun Law Firm to establish stable and secure portal to drive and sustain rapid business growth
4-page Case Study posted: 04/21/2014

  • Publication Date:
  • 04/21/2014
  • Industries:
  • Legal
  • Business Need:
  • Business Productivity
  • Data Protection and Recovery
  • Unified Communications
  • Social Intranet
  • Team Collaboration
  • Country/Region:
  • China
  • Software and Services:
  • Windows Server 2008 R2
  • Microsoft SQL Server 2008 R2
  • Microsoft SharePoint Server 2010
  • Microsoft Forefront Identity Manager 2010
  • Microsoft Exchange Server 2010
  • Microsoft Forefront Threat Management Gateway 2010
  • Microsoft Lync Server 2010
  • Microsoft System Center
  • Microsoft Services Premier Support
  • IT Issue:
  • Document and Records Management
Northway Broker   1 reviews
Financial services' company turns to modern unified communications to gain an edge
1-page Solution Brief posted: 03/14/2014

Northway Broker replaces an aging digital Ericsson PABX system with Microsoft Lync Server 2013 with Enterprise Voice and benefits from a wide range of features alongside dramatically reduced telephony costs between its international locations.

  • Publication Date:
  • 03/14/2014
  • Partner(s):
  • ICT Ltd
  • Industries:
  • Other Services
  • Business Need:
  • Unified Communications
  • Team Collaboration
  • Country/Region:
  • Malta
  • Software and Services:
  • Microsoft Lync Server 2013
Breathe Hot Yoga   1 reviews
Yoga Studio Poised for Expansion with Office 365
Video Only posted: 02/19/2014

Since 2010, the founders of Seattle, Washington-based Breathe Hot Yoga have shared their passion for yoga—expanding from one to three studios in fewer than three years. Believing that a professional presentation is integral to success, Breathe uses Microsoft Office 365 as its core business platform. With more than 20 teachers moving between the studios and instructing 100 classes a week, having Office 365 on mobile devices makes it easy to keep track of scheduling changes and customer service issues. Teachers build strong customer relationships by responding quickly to inquiries, because they can retrieve email from anywhere, on any device. Office 365 is also a key part of the Breathe Hot Yoga Asana and Cali Yoga Teacher Training Programs. By using SharePoint Online, the staff can share written class materials and tutorials, making it easy to collaborate and review training materials.

  • Publication Date:
  • 02/19/2014
  • Industries:
  • Health & Personal Care
  • Business Need:
  • Business Productivity
  • Team Collaboration
  • Country/Region:
  • United States
  • Software and Services:
  • SharePoint Online
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • Microsoft Office Web Apps
Canterbury Regional Council (Environment Canterbury)   1 reviews
'Business as Usual' for Quake-struck NZ Council After Rapid Lync Rollout
2 page Case Study posted: 02/09/2014

After a magnitude 6.3 earthquake devastated Christchurch, New Zealand, 300 Regional Council employees had no place to work. IT staff remotely deployed Microsoft Lync to employee desktops and laptops enabling them to collaborate from their homes and temporary offices via video meetings and shared desktops. As a result, the Regional Council coped with a vastly increased workload, re-routing public transport through shattered streets and arranging disposal for millions of tons of demolition waste.

  • Publication Date:
  • 02/09/2014
  • Industries:
  • Local Government Agencies
  • Resources & Environment
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Cost Containment
  • Environmental Sustainability
  • Human Resource Management
  • Mobility
  • Support and Services
  • Unified Communications
  • Business Critical
  • Team Collaboration
  • Service Delivery
  • Disaster Recovery
  • Country/Region:
  • New Zealand
  • Software and Services:
  • Microsoft Lync Server 2013
  • IT Issue:
  • Personal Productivity
  • High Availability
Steward Health Care   2 reviews
Upgraded, cloud-based IT enables Steward Health Care to improve collaboration and raise the bar on patient care
4-page Case Study posted: 01/27/2014

Formed in 2010, Steward Health Care is the second largest healthcare system in New England. It has quickly grown from an original group of six hospitals to a network of 11 and 2 physician networks serving over one million patients annually in 150 communities. Through a system-wide approach, Steward focuses on three areas:

  • Publication Date:
  • 01/27/2014
  • Industries:
  • Health Provider
  • Business Need:
  • Support and Services
  • Mission Critical
  • Business Agility
  • Team Collaboration
  • Country/Region:
  • United States
  • Software and Services:
  • Windows 7
  • Microsoft Office 365
  • Microsoft Services Premier Support
  • Microsoft Consulting Services
  • Cloud Vantage - O365
  • IT Issue:
  • Cloud Services
Novi Pazar - put   5 reviews
Road Construction Company Continues Business Growth by Using a New ERP Solution
2 page Case Study posted: 01/16/2014

With its substantial growth, the road construction and maintenance company Novi Pazar – Put has overcome the possibilities of a functionally and technologically outdated business software they were using. Rational and efficient management of complex business processes and expensive resources created the need for the introduction of a new, modern and flexible business solution, so the company has chosen Microsoft Dynamics NAV, complemented with add-on solutions developed by NPS.

  • Publication Date:
  • 01/16/2014
  • Partner(s):
  • NPS d.o.o
  • Industries:
  • Public Works & Transportation
  • Business Need:
  • Business Productivity
  • Unified Communications
  • Team Collaboration
  • Business Continuity
  • Country/Region:
  • Serbia
  • Software and Services:
  • Microsoft Dynamics NAV
  • Microsoft Dynamics NAV 2009
  • IT Issue:
  • Asset Management
  • Development
  • Enterprise Resource Planning (ERP)
  • Manufacturing and Supply Chain Management
  • Data Migrations
Beca Group   1 reviews
Easy-to-use networking tool powers instant, informal consultation for global engineers
2 page Case Study posted: 12/19/2013

Auckland-based engineering firm, Beca, wanted to help staff find answers to complex challenges quickly. In 2013, ICT staff suggested Yammer, the Microsoft enterprise networking tool. Yammer proved so easy to use that over half the firm’s 2,700 staff signed on within six weeks. Now Beca can leverage the expertise of 70 professional disciplines onto each customer project or site, and executives engage informally with the global workforce.

  • Publication Date:
  • 12/19/2013
  • Industries:
  • Other Services
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Unified Communications
  • Business Agility
  • Employee Engagement
  • Social Intranet
  • Team Collaboration
  • Country/Region:
  • New Zealand
  • Software and Services:
  • Yammer
  • IT Issue:
  • Data Warehousing
  • Document and Records Management
  • Personal Productivity
  • High Availability
Meinhardt   6 reviews
Construction Consulting Firm Expands Global Collaboration and Knowledge Sharing
2 page Case Study posted: 11/26/2013

Bringing the expertise of its specialized engineering staff to large construction projects around the world was the impetus for Meinhardt Group to seek new platforms for email, office applications, and knowledge sharing. By standardizing on Microsoft Office 365 and SharePoint, Meinhardt is realizing cost savings, improved productivity, and new business opportunities from greater collaboration and easier access to the Group’s Global Knowledge Platform.

  • Publication Date:
  • 11/26/2013
  • Industries:
  • Other Services
  • Business Need:
  • Business Productivity
  • Cost Containment
  • Data Protection and Recovery
  • Unified Communications
  • Cloud & Server Platform
  • Business Agility
  • Team Collaboration
  • Business Continuity
  • Country/Region:
  • Australia
  • China
  • Indonesia
  • Malaysia
  • Pakistan
  • Philippines
  • Singapore
  • Thailand
  • United Kingdom
  • Vietnam
  • Software and Services:
  • Microsoft Sharepoint Server
  • Microsoft Office 365
  • IT Issue:
  • Personal Productivity
  • Virtualization
  • Consumerization of IT
  • Private Cloud
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