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Hertz Corporation   2 reviews
Hertz Australia Drives Accounting Efficiency with New Data Capture System
2 page Case Study posted: 06/25/2014

Despite having Oracle Financials in place, Hertz Australia was overrun by paper, having to process 5,000 invoices a month. Microsoft partners, Kofax and Data Capture Experts implemented a Business-Critical SharePoint solution with Kofax Capture and Kofax Transformation Modules where information from paper is delivered into Hertz Australia’s core business applications and Oracle Financials data is surfaced through SharePoint. The company saved $70,000 in its first 10 months of live operation by reducing the time and labor to process accounting documents and by improving cross-departmental collaboration.

  • Publication Date:
  • 06/25/2014
  • Partner(s):
  • Data Capture Experts
  • Kofax
  • Industries:
  • Transportation
  • Business Need:
  • Sharepoint Business Critical
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft SharePoint Server 2010
  • IT Issue:
  • Integration with Oracle
AEI Services LLC   0 reviews
Energy Company Cuts Down Enterprise-Level Search across IT Systems to 2-3 Seconds
2 page Case Study posted: 06/24/2014

A leading player in the power generation business, AEI Services LLC struggled with finding the right information in 200-300 pages long documents via manual work. Leveraging the Line-of-Business (LOB) and Enterprise Search capabilities of SharePoint, Adlib, a Business-Critical SharePoint partner helped them automate the document rendering and archiving processes. Via Adlib PDF Enterprise, their Business-Critical SharePoint solution, they have improved scalability, saved on resources, and can now process a document every 2-3 seconds.

  • Publication Date:
  • 06/24/2014
  • Partner(s):
  • Adlib Software
  • Industries:
  • Power & Utilities
  • Life Sciences, Chemicals; Oil & Gas, Mining
  • Business Need:
  • Sharepoint Business Critical
  • Country/Region:
  • Brazil
  • Chile
  • China
  • Dominican Republic
  • Guatemala
  • Jamaica
  • Peru
  • United States
  • Software and Services:
  • Microsoft SharePoint Server 2010
Mr Rental   0 reviews
Rental Company Gets 20 Percent of Management's Capacity Back and Improves Sales
2 page Case Study posted: 05/06/2014

Mr Rental, a leading rental store franchise group has invested a significant amount of time into manual processes, despite having information systems in place. With the help of InverseCurve, they have implemented a Business-Critical SharePoint (BCSP) solution to improve visibility into Line-of-Business data via SharePoint 2013 and therefore improving cross-company visibility and productivity.

  • Publication Date:
  • 05/06/2014
  • Partner(s):
  • Inverse Curve
  • Industries:
  • Other Services
  • Business Need:
  • Sharepoint Business Critical
  • Country/Region:
  • Australia
  • New Zealand
  • Software and Services:
  • Microsoft SharePoint Server 2013
  • O365
Milton Keynes Council   2 reviews
British Government Council Improves Citizen Service via Simplifying Workflows
2 page Case Study posted: 05/06/2014

Milton Keynes Council, a unitary local government authority in the United Kingdom felt the pressure to become more customer-centric, while facing stringent budget cuts. Asidua, a Business-Critical SharePoint partner implemented the Customer Contact Platform™ to improve productivity across the organisation and the quality of customer-service as part of Microsoft's Connected Government Framework vision and CityNext initiative. The solution has improved the contact centre performance through a 50% reduction in e-mails and a 30% reduction in calls, allowing the council to anticipate savings of more than £2M.

  • Publication Date:
  • 05/06/2014
  • Partner(s):
  • Asidua
  • Industries:
  • Local Government Agencies
  • Business Need:
  • Business Productivity
  • Sharepoint Business Critical
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Microsoft SQL Server 2008
  • Microsoft SharePoint Server 2010
  • Microsoft Dynamics CRM 2011
runtime software GmbH   7 reviews
IT Company Saves 90 Percent of Quality Assurance Time through LOB System Connection
2 page Case Study posted: 03/21/2014

runtime found that integrating software along a business process can be challenging and the existing tools often do not cover all the needs. runtime has selected Connect Bridge, a Business-Critical SharePoint solution to connect its Microsoft Dynamics CRM system with SharePoint to improve company-wide productivity, automate business processes, and improve decision-making.

  • Publication Date:
  • 03/21/2014
  • Partner(s):
  • Connecting Software
  • Industries:
  • IT Services
  • Business Need:
  • Business Productivity
  • Customer Relationship Management (CRM)
  • Sharepoint Business Critical
  • Country/Region:
  • Austria
  • Germany
  • United States
  • Software and Services:
  • Microsoft SharePoint Server 2013
Eagle River Water & Sanitation District   1 reviews
Government Entity Reduces Business Risk through Process Automation
2 page Case Study posted: 03/21/2014

The Eagle River Water & Sanitation District stored paper files for ten years in binders in a separate storage facility. Each file search took several productive lab hours out of the personnel’s work schedule. The ECS Team implemented a Business-Critical SharePoint solution through connecting SharePoint 2013 with existing Line-of-Business systems to improve visibility, productivity, and compliance.

  • Publication Date:
  • 03/21/2014
  • Partner(s):
  • ECS Team
  • KnowledgeLake
  • Industries:
  • Resources & Environment
  • Business Need:
  • Sharepoint Business Critical
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft SharePoint Server 2013
BT   1 reviews
BT Improves Business-Critical Contract Management Processes
2 page Case Study posted: 03/21/2014

BT, one of the largest telecommunications services companies in the world, is intensely focused on the optimization of their strategic processes – and specifically, their Contract Lifecycle Management (CLM) practices. With a vast array of information existing in disparate back-end systems, they were searching for a solution to readily aggregate and efficiently present their contract-related information. To address BT’s requirements, the Corridor Company, a Microsoft Partner, implemented its Contract Management Business App for SharePoint (CM[.app]™). CM[.app] is a Business-Critical SharePoint (BCSP) solution that when coupled with a series of advanced line-of-business (LoB) integrations provides BT with critical contract management functionality to readily access their LOB data, improve decision making and reduce business risks.

  • Publication Date:
  • 03/21/2014
  • Partner(s):
  • Corridor Company
  • Industries:
  • Communications and Network Service Providers
  • Business Need:
  • Business Productivity
  • Sharepoint Business Critical
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Microsoft SharePoint Server 2010
EMC Corporation   8 reviews
EMC, a Global Leader in Enabling Businesses to Transform Their Operations, Modernizes its IT Operations with a Dynamic Approach to IT-as-a-Service and Realizes Business Value with Microsoft Services Premier Support
4-page Case Study posted: 02/26/2014

EMC Corporation, a global leader in helping businesses to transform their operations, wanted to improve the way in which their employees learnt about EMC’s products and services through their SharePoint portal – InfinIT – and thus improve end-customer support. To ensure infrastructure stability and expert support for their business critical portal, EMC engaged Microsoft Services Premier Support and obtained a Dedicated Support Engineer resource and SharePoint Risk Assessment Program-as-a-Service. As a result, they were able to maximize platform performance, increase operational efficiencies and optimize their IT infrastructure.

  • Publication Date:
  • 02/26/2014
  • Industries:
  • IT Services
  • Business Need:
  • Sharepoint Business Critical
  • Service Delivery
  • Country/Region:
  • India
  • Software and Services:
  • Microsoft SharePoint Server 2010
  • Microsoft Services Premier Support
  • Microsoft Technology Center
Radio One   2 reviews
Multi-Media Company Streamlines Business-Critical Processes with LOB Connection
2 page Case Study posted: 02/04/2014

Radio One, a US multi-media company used outdated workflows and manual data entry for its human resources (HR) processes, although they had Lawson HR software in place. DataPoint Solutions helped them migrate to SharePoint 2010 and connect it to the Lawson line-of-business system through Nintex, creating a Business-Critical SharePoint solution. With the automation of the HR processes, one of the HR processes is reduced from days to minutes and is now both traceable and auditable.

  • Publication Date:
  • 02/04/2014
  • Partner(s):
  • DataPoint Solutions
  • Nintex
  • Industries:
  • Broadcasters
  • Publishing
  • Business Need:
  • Sharepoint Business Critical
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft SharePoint Server 2010
Fair Work Ombudsman   0 reviews
Australian Government Body Increases Compliance through LOB Connection
2 page Case Study posted: 02/04/2014

The Fair Work Ombudsman of the Australian government was struggling with the demands of Project Management process and compliance activities due to working with several siloed Line-of-Business (LOB) systems. Taking advantage of existing investments in SharePoint and SAP, Artis Group implemented a suite of integrated functions which both mirror the work practices of Fair Work Ombudsman, and embodies their Project Management Methodologies.

  • Publication Date:
  • 02/04/2014
  • Partner(s):
  • Artis Group
  • Industries:
  • Public Administration
  • Business Need:
  • Sharepoint Business Critical
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft SharePoint Server 2010
  • IT Issue:
  • Integration with SAP
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