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Seoul National University Bundang Hospital   1 reviews
Customer-oriented medical communications with the industry's first UC-integrated hospital information system
4-page Case Study posted: 06/24/2014

In April 2013, Seoul National University Bundang Hospital began running BESTCare 2.0, a next-generation hospital system. BESTCare 2.0 achieved a string of considerable ‘firsts’, drawing attention from professionals in the healthcare IT field. One notable first is that BESTCare 2.0 provides all the information from many different systems like EMR and PACS on a single WPF-based UI. Moreover, it became the first system in the history of the medical IT field to have UC features. The integration of BESTCare 2.0 with UC fully integrates systems and enables users to be connected with others as required – while still staying on the current screen.

  • Publication Date:
  • 06/24/2014
  • Industries:
  • Health Provider
  • Business Need:
  • Business Productivity
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft BizTalk Server
  • Microsoft Lync Server technologies
  • Microsoft Lync Server 2013
  • IT Issue:
  • Consumerization of IT
Proaxis Therapy   2 reviews
Physical Therapists Enhance Patient Care with Mobile Surface Tablets and Office 365
2 page Case Study posted: 06/11/2014

To amplify its emphasis on innovation and customer care, Proaxis Therapy gave employees Microsoft Surface tablets and subscriptions to Microsoft Office 365. Physical therapists now have a fully functional “office on the go” that enhances patient visits, and executives have one computer for office and travel, which boosts productivity. With a powerful technology foundation, Proaxis is set to expand its brand across the US.

  • Publication Date:
  • 06/11/2014
  • Partner(s):
  • Palmetto Technology Group
  • Industries:
  • Health Provider
  • Country/Region:
  • United States
  • Software and Services:
  • SharePoint Online
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • Windows 8 Pro
  • Microsoft Office 365 ProPlus
Lille Regional Teaching University Hospital   0 reviews
French Hospital Improves Care and Workflow with Windows Embedded Terminals
4-page Case Study posted: 06/06/2014

Lille Regional Teaching University Hospital—a leading provider of healthcare in northern France—wanted to provide a better experience for patients and improve staff workflow. To meet its goals, the hospital replaced stand-alone TVs in each room with a Microsoft technology–based solution that includes Care and Comfort bedside terminals running Windows Embedded, Windows Server, Microsoft SQL Server, Microsoft SharePoint Server, and in the future, Skype. As a result, the hospital can keep patients connected to their lives outside the hospital and help medical staff improve workflow by automating manual processes and simplifying access to information. In addition, the terminals are simple for patients of all ages to use, and the solution is easily deployed and managed, which the hospital anticipates will ease future expansion.

  • Publication Date:
  • 06/06/2014
  • Partner(s):
  • Care and Comfort
  • Industries:
  • Health Provider
  • Country/Region:
  • France
  • Software and Services:
  • Windows Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 R2 Enterprise
  • Microsoft SharePoint Server 2010
  • Windows Embedded Standard 7
  • Active Directory Domain Services
Seoul National University Bundang Hospital   0 reviews
Shaping the future of the digital hospital with a next-generation medical information system
4-page Case Study posted: 06/05/2014

2013 was a year of great innovation for the Korean healthcare industry. That innovation was ‘BESTCare 2.0’, a next-generation medical information system which has had tremendous impact. Seoul National University Bundang Hospital first implemented it in April 2013. Within three months of its debut, an international symposium was organised to share the hospital’s experience of implementing it and discussing the future of the digital hospital. Participants at the symposium were struck by the potential of BESTCare 2.0 and shared what they had seen with friends and colleagues, generating a buzz around Seoul National University Bundang Hospital at medical institutions worldwide.

  • Publication Date:
  • 06/05/2014
  • Industries:
  • Health Provider
  • Business Need:
  • Business Productivity
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft .NET
  • Windows Server
  • IT Issue:
  • Consumerization of IT
Ministry of Health Saudi Arabia   1 reviews
Project Manager Allows Check-ups on the Move for Health Ministry's IT Projects
2 page Case Study posted: 06/05/2014

Ministry of Health (MoH) in Saudi Arabia could hardly avoid noticing Saudis' enthusiasm for mobile electronic devices, which are used widely, including for accessing social networking websites. In 2013 the ministry’s Project Management Office (PMO) realized that it could exploit that popularity to improve further its oversight of IT projects, by upgrading from its Microsoft Enterprise Project Management (EPM) 2010 software to the 2013 version.

  • Publication Date:
  • 06/05/2014
  • Industries:
  • Public Health & Social Services
  • Country/Region:
  • Saudi Arabia
  • Software and Services:
  • Microsoft SharePoint Server 2010
  • Microsoft Lync Server 2010
  • Microsoft Project 2013 Professional
Health Quality Innovation Collaborative   5 reviews
Nonprofit Helps Doctors, Patients Improve Healthcare Through Online Collaboration
2 page Case Study posted: 05/21/2014

In Ontario, the Health Quality Innovation Collaborative (HQIC) is taking a cloud-first approach to solving systemic barriers to collaboration in the healthcare sector. Using the Yammer Enterprise social networking platform from Microsoft, HQIC launched the Synapse network, facilitating secure, real-time communications in online circles of care to streamline care delivery. Doctors and patients now can work more closely together to improve health outcomes.

  • Publication Date:
  • 05/21/2014
  • Industries:
  • Health Provider
  • Country/Region:
  • Canada
  • Software and Services:
  • Yammer
Belfast Health and Social Care Trust   107 reviews
Health Trust Automates Service Desk and Enables Business-Aligned IT Service
2 page Case Study posted: 05/01/2014

The service desk at Belfast Health and Social Trust (BHSCT) handles 60,000 service requests a year and sought to improve automated service delivery. The organization worked with Cased Dimensions to build a solution based on the automation capabilities of Microsoft System Center 2012 Service Manager. Now BHSCT benefits from business-aligned service management, portal enabled self-service, and Service Desk Institute independent certification.

  • Publication Date:
  • 05/01/2014
  • Partner(s):
  • Cased Dimensions
  • Industries:
  • Health Provider
  • Business Need:
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Microsoft System Center 2012
  • Active Directory Domain Services
Henry Mayo Newhall Hospital   1 reviews
Leading Regional Hospital Improves Healthcare with Faster Access to Patient Data
4-page Case Study posted: 04/23/2014

Henry Mayo Newhall Hospital, a leading regional healthcare provider, wanted to speed adoption of its electronic medical record (EMR) system by providing better access to data through multiple devices. The hospital implemented an intelligent single-sign-on system from HealthCast based on Microsoft technology that connects mobile devices as well as thin clients running Windows Embedded with back-end infrastructure powered by Windows Server, Microsoft SQL Server, and Active Directory Domain Services. With the solution’s single-sign-on capability, clinicians can automatically log in to multiple applications without entering passwords, which cuts sign-in time for users from about two minutes to six seconds. By improving access to data and usability, doctors have more time available for patients. The hospital’s IT processes have become easier to manage, and with the HealthCast single-sign-on solution, password retrieval help-desk calls have dropped by 70 percent.

  • Publication Date:
  • 04/23/2014
  • Partner(s):
  • HealthCast
  • Industries:
  • Health Provider
  • Country/Region:
  • United States
  • Software and Services:
  • Windows XP Embedded
  • Windows Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 R2 Enterprise
  • Active Directory Domain Services
Seoul National University Bundang Hospital   0 reviews
Hospital Deploys Information System with Unified Communications, Improves Services
4-page Case Study posted: 04/22/2014

Seoul National University Bundang Hospital sought to implement a hospital information system that offered a highly intuitive user experience and unified communications, and that integrated with existing systems. The hospital engaged ezCaretech, a member of the Microsoft Partner Network, to build BESTCare 2.0, a solution built on the Microsoft .NET Framework. Windows Presentation Foundation was the technological foundation for the design of an intuitive interface. Microsoft BizTalk Server 2013 connected disparate systems into one user interface, and Microsoft Lync Server 2013 enabled single-click communications between staff members. The result is an easy-to-use system that can be customized by staff members to meet their own needs. The organization benefits from improved work standards, streamlined communications, better patient service, and an enhanced reputation.

  • Publication Date:
  • 04/22/2014
  • Partner(s):
  • ezCaretech
  • Industries:
  • Health Provider
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft .NET Framework
  • Microsoft BizTalk Server
  • Windows Presentation Foundation
  • Microsoft Lync Server 2013
Beth Israel Deaconess Medical Center   1 reviews
Leading Boston Hospital Cuts Query Time by 75 Percent and Improves Access to Big Data
4-page Case Study posted: 04/15/2014

Beth Israel Deaconess Medical Center (BIDMC), a leading teaching and healthcare organization, wanted to improve performance for mission-critical applications but struggled with a growing volume of data. To speed queries and gain better insight, BIDMC is implementing Microsoft SQL Server 2014 Enterprise and is looking at ways to extend its on-premises infrastructure with Microsoft Azure HDInsight and Microsoft Power BI for Office 365. It has boosted performance significantly with In-Memory columnstore technology, cutting query time from 45 to 10 seconds. BIDMC is also improving access to historical data and can query decades of information on-demand with HDInsight. Workflow is improving as well: Business users can work directly with large data sets without IT assistance, and the IT team can quickly implement new features without rewriting applications.

  • Publication Date:
  • 04/15/2014
  • Industries:
  • Health Provider
  • Business Need:
  • Mission Critical
  • Cloud & Server Platform
  • Country/Region:
  • United States
  • Software and Services:
  • Active Directory Domain Services
  • Microsoft SQL Server 2014 Enterprise
  • Microsoft SQL Server 2014 Reporting Services
  • Microsoft Azure HDInsight Services
  • Power BI for Office 365
  • IT Issue:
  • Cloud Services
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