Sort Results by:
1 2 3 4 5 >>
Showing 1 - 10 of 136  |  Show per page

Mitchells and Butlers   5 reviews
Pub and Restaurant Company Boosts Service, Satisfaction with Managed Mobile Platform
2 page Case Study posted: 05/22/2014

Mitchells & Butlers wanted to deploy mobile devices that run service-enhancing apps to its staff at 1,600 establishments. Before doing so, it needed a way to remotely manage the devices. The company subscribed to Windows Intune, a PC and mobile device management service solution, and will deploy its mobile devices throughout 2014. Using the devices and apps, it expects to improve customer service, increase site managers’ efficiency, and reduce costs.

  • Publication Date:
  • 05/22/2014
  • Industries:
  • Food Service
  • Business Need:
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Windows Intune
  • Microsoft System Center 2012 R2
Sky Zone Indoor Trampoline Park   2 reviews
Trampoline Parks Jump to New Heights with Office 365
4-page Case Study posted: 05/20/2014

Sky Zone Indoor Trampoline Park, a recreational entertainment company with locations across the United States, needed comprehensive email and collaboration capabilities to support its rapid growth rate. After considering Google Apps, the company adopted Microsoft Office 365 to provide scalable, cloud-based communications and collaboration tools. With the new technology, Sky Zone is making it possible for employees and franchise partners to work with familiar tools from anywhere while promoting a professional image. The company expects to save more than US$1 million over the next five years as it takes advantage of email archiving and other cost efficiencies available through Office 365. Sky Zone also credits its new enterprise-class communications tools as a competitive differentiator in attracting new franchisees.

  • Publication Date:
  • 05/20/2014
  • Partner(s):
  • CorpInfo
  • Industries:
  • Amusement/Gambling/Recreation/ Perf Arts/ Spectator Sports
  • Country/Region:
  • United States
  • Software and Services:
  • SharePoint Online
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • Yammer
  • Microsoft Office 365 ProPlus
Hong Kong Jockey Club   0 reviews
Microsoft Premier Support helps The Hong Kong Jockey Club reduce costs while improving security and reliability
4-page Case Study posted: 04/28/2014

The Hong Kong Jockey Club is a non-profit organization that provides betting services for local horse racing, sports and entertainment in Hong Kong. It hosts approximately 700 horse races each year, a lottery, and overseas soccer events. The club, which has 26,000 employees and 23,000 members, is the largest taxpayer in Hong Kong and donates about HKD 1.6 billion (USD 200 million) annually to charity.

  • Publication Date:
  • 04/28/2014
  • Industries:
  • Amusement/Gambling/Recreation/ Perf Arts/ Spectator Sports
  • Business Need:
  • Data Protection and Recovery
  • Identity and Security
  • Mission Critical
  • Country/Region:
  • Hong Kong SAR
  • Software and Services:
  • Microsoft Cryptographic Service Provider Developer's Toolkit
  • Windows Server 2008 R2
  • Microsoft SQL Server 2008 R2
  • Microsoft Services
  • Microsoft Services Premier Support
  • Microsoft Visual Studio Team Foundation Server
  • IT Issue:
  • Identity, Security and Access Management
WSC Sports Technologies   1 reviews
Automatic Sports Video Generator Switches Cloud Platform but Continues to use Open-source
2 page Case Study posted: 04/24/2014

WSC Sports Technologies developed a platform to allow the holders of the media rights to sporting events — and fans — to get automated and personalized packages of video clips. Microsoft selected WSC for its Accelerator program which supports start-up companies. WSC also joined Microsoft's BizSpark support program for start-ups and switched from the Amazon cloud platform to Microsoft Azure — while continuing to use the same open-source software.

  • Publication Date:
  • 04/24/2014
  • Industries:
  • Amusement/Gambling/Recreation/ Perf Arts/ Spectator Sports
  • IT Services
  • Country/Region:
  • Israel
  • Software and Services:
  • Microsoft Azure
  • Microsoft Azure Platform
SATS   0 reviews
Food Solutions and Gateway Services Company Unifies 14,000 Staff with Cloud Collaboration Solution
2 page Case Study posted: 04/15/2014

When Asia’s leading provider of food solutions and gateway services, SATS, was divested from Singapore Airlines in 2009, it had the opportunity to look for the latest messaging and collaboration solution to support its employees group-wide. It turned to Microsoft BPOS (Business Productivity Online Suite) (predecessor to Microsoft Office 365) to meet its requirements for email, shared document management, instant messaging, voice, video, and screen sharing.

  • Publication Date:
  • 04/15/2014
  • Industries:
  • Food Service
  • Travel
  • Country/Region:
  • Singapore
  • Software and Services:
  • Microsoft Office 365
Royal Caribbean Cruises Ltd.   1 reviews
Cruise Line Improves Business Insight and Employee Efficiency with Intelligent System
4-page Case Study posted: 04/08/2014

Royal Caribbean International wanted to gain better insight into customer behavior and enhance workflow on its innovative new cruise ships. To improve operations, Royal Caribbean deployed a solution from Agilysys and ParTech (PAR) that connects Windows Embedded devices including 325 point-of-service (POS) terminals, 50 tablets, and 300 digital signs with backend servers running Microsoft SQL Server and Windows Server. The intelligent system shares data with show-ticketing systems, photo galleries, and in-room entertainment to give new insight into spending habits and enable more-effective selling strategies while cutting operating costs with digital signatures and electronic receipts. Connecting 35 handheld devices with existing IT infrastructure and food storage equipment has also improved workflow throughout the ships, including reducing food-inspection time from five to two hours.

  • Publication Date:
  • 04/08/2014
  • Partner(s):
  • Agilysys, Inc.
  • ParTech, Inc.
  • Industries:
  • Travel
  • Business Need:
  • Cost Containment
  • Country/Region:
  • United States
  • Software and Services:
  • Windows 7
  • Windows Embedded Posready 2009
  • Windows Embedded Standard 2009
  • Microsoft SQL Server 2008 R2 Express
  • Windows Server 2008 Enterprise
  • Windows Embedded Handheld 6.5
  • IT Issue:
  • Interoperability
Szerencsejáték Zrt.   0 reviews
Hungarian Gaming Service Provider Bets on ERP System from Microsoft
4-page Case Study posted: 03/10/2014

Szerencsejáték Zrt. introduced its first ERP system 15 years ago. Due to ongoing development, the company adapted the systems to its needs: with an ever larger number of interfaces to other systems. The systems remained inflexible and failed to meet company needs. It became clear that additional developments would carry an exorbitant price tag, so Szrt. Zrt.’s management invited bids for the modernization of the old system or the introduction of a new ERP system. Szrt. defined its expectations and thoroughly analyzed the costs of proposals. The company decided to buy a new system, since tweaking the old one would cost nearly 70 percent of the price of a new, integrated system. Based on Total Cost of Ownership (TCO) calculations for a 5-year period, the Microsoft Dynamics AX system had a clear cost advantage. Szerencsejáték Zrt. began using Microsoft Dynamics AX on January 1, 2013.

  • Publication Date:
  • 03/10/2014
  • Partner(s):
  • HUMANsoft Kft.
  • Industries:
  • Amusement/Gambling/Recreation/ Perf Arts/ Spectator Sports
  • Country/Region:
  • Hungary
  • Software and Services:
  • Microsoft Dynamics AX
  • Microsoft Dynamics AX 2009
Tastea   5 reviews
Tea Bar Stirs Up Excitement for Expansion with New Blend of Technology Tools
4-page Case Study posted: 03/06/2014

Tastea—an innovative beverage retailer based in Orange County, California—wanted to prepare for expansion while maintaining its high levels of quality and service. The company decided that a key to creating a repeatable customer experience across stores was to standardize operations while opening up clearer lines of communication with team members. Tastea switched from using an assortment of technology tools, including Dropbox and Google Docs, to embracing Microsoft Office 365 as the foundation for its business operations. The company now relies on Office 365 for everything from inventory management to customer service, and it takes advantage of the Office 365 Marketplace to fill specific needs through integrated third-party apps. Tastea believes that it will be able to open more stores, attract franchisees, and enable greater business success through its use of Office 365.

  • Publication Date:
  • 03/06/2014
  • Partner(s):
  • SkyLite Systems
  • Industries:
  • Food Service
  • Country/Region:
  • United States
  • Software and Services:
  • SharePoint Online
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
Menchie's   1 reviews
Staff at Frozen Yogurt Chain Work Together and Smile More with Cloud-Based Tools
2 page Case Study posted: 02/27/2014

California-based Menchie’s, a frozen yogurt chain, needed better business productivity tools to enable its global growth plans. It replaced unreliable email and chat solutions with Microsoft Office 365 cloud-based messaging and collaboration tools. Now staff and franchise owners are better connected and working more productively to build the business. Menchie’s expects to recoup its investment in the new business productivity platform in nine months.

  • Publication Date:
  • 02/27/2014
  • Partner(s):
  • Cal Net Technology Group
  • Industries:
  • Food Service
  • Country/Region:
  • United States
  • Software and Services:
  • SharePoint Online
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • Microsoft Office 365 ProPlus
Sceptre Leisure   2 reviews
Gaming Equipment Firm Ensures Disaster Recovery with Cloud Productivity Suite
2 page Case Study posted: 02/03/2014

Sceptre Leisure is among the largest operators of amusement, gaming, and leisure equipment in the UK. With around 400 employees, the firm wanted to improve disaster recovery and cut IT costs by using the cloud to power its email, storage, and collaboration tools for its highly mobile workforce. Unified World Communications and Vodafone recommended the Microsoft Office 365 productivity suite to replace its existing on-premises messaging technology.

  • Publication Date:
  • 02/03/2014
  • Partner(s):
  • Unified World Communications
  • Vodafone UK
  • Industries:
  • Amusement/Gambling/Recreation/ Perf Arts/ Spectator Sports
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Microsoft Azure
  • SharePoint Online
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • Windows Server 2012
Sort Results by:
1 2 3 4 5 >>
Showing 1 - 10 of 136  |  Show per page
RSS