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Oneonta Discount Building Supply   15 reviews
Microsoft Dynamics RMS Preferred Over RockSolid POS for this House-Hasson Lumber and Hardware Dealer
2 page Case Study posted: 08/14/2013

Oneonta Discount Building Supply struggled with paper based tickets and manual order processes that negatively affected their flow of business. As a House-Hasson Retailer with over 550 customer accounts, they needed a POS system in order to communicate effectively with their distributor and to serve their clients with ease. Microsoft Dynamics RMS and System Solutions helped Oneonta simplify business by bringing all their order processing and inventory management into one comprehensive solution. Oneonta can safely say they don’t have to chase tickets for hours on end, they can report on anything they want, they can serve their clients better (special orders included), and they have detailed insight into inventory in order to make appropriate business decisions with their supplier, House-Hasson.

  • Publication Date:
  • 08/14/2013
  • Partner(s):
  • System Solutions LLC
  • Industries:
  • Specialty Retail
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Enterprise Project Management
  • Financial Management
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Dynamics AX 2012
  • IT Issue:
  • Data Warehousing
  • Personal Productivity
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
Ithaca Agway and True Value   19 reviews
Ithaca Agway and True Value Hardware Lawn & Garden Retail Store Kicks Out Epicor Eagle for Microsoft Dynamics RMS
2 page Case Study posted: 11/28/2012

Ithaca Agway and True Value managed their business with Epicor Eagle POS Software and struggled with high costs associated with that system. They were also bogged down with paper orders and didn’t have real-time insight on whether they could make a sale and couldn’t predict when items were available. With their Epicor solution, they were not able to price compare products across their multiple suppliers and were never really sure if they were getting the best price. Ithaca Agway and True Value worked with System Solutions LLC to implement Microsoft Dynamics RMS and is now realizing a 20-25% increase in efficiency with mobile devices in receiving, improving profitability with the use of suggested orders, enhancing customer service with real-time insight into inventory and a streamlined check out process, and making way for growth with plans for a new store in Lansing, New York.

  • Publication Date:
  • 11/28/2012
  • Partner(s):
  • System Solutions LLC
  • Industries:
  • Specialty Retail
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Support and Services
  • Sales Management
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Dynamics Retail Management System 2.0
  • IT Issue:
  • Personal Productivity
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
  • Software + Services
Sally Beauty Holdings   1 reviews
Sally Beauty Global Gets Microsoft Dynamics Makeover
Business Impact Article  posted: 08/16/2012

Sally Beauty Holdings, Inc., a specialty retailer of beauty supply products based in Denton, Texas, faced a tangled mess in dealing with international product and service management. CIO Chad Ehmke discusses this competitive environment and how Microsoft Dynamics helps the company manage their business operations, which last year generated $3.3 billion in sales across more than 16,000 SKUs.

  • Publication Date:
  • 08/16/2012
  • Industries:
  • Retail Consumer Products & Services
  • Retail and Consumer Goods
  • Health & Personal Care
  • Business Need:
  • Financial Management
  • Sales Management
  • Country/Region:
  • Mexico
  • United States
  • Software and Services:
  • Microsoft Dynamics components
  • Microsoft Dynamics AX modules
  • Microsoft Dynamics AX 2009
  • IT Issue:
  • Enterprise Resource Planning (ERP)
  • Manufacturing and Supply Chain Management
  • Product Lifecycle Management
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
Andalusia Cash and Carry   129 reviews
Hardware and Lumber Store Point of Sale (POS)
2 page Case Study posted: 05/21/2012

A Home and Hardware retail chain in Alabama struggled with manual transactions at each of their three locations, inflexible pricing capabilities, and little insight into their inventory and supplier information. They partnered up with Microsoft Dynamics® RMS Partner out of Connecticut, System Solutions, LLC. in order to streamline their operations and gain more visibility into their business.

  • Publication Date:
  • 05/21/2012
  • Partner(s):
  • System Solutions LLC
  • Industries:
  • Specialty Retail
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Enterprise Project Management
  • Financial Management
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Dynamics Retail Management System 2.0
  • IT Issue:
  • Data Warehousing
  • Personal Productivity
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
Landstar System   4 reviews
Transportation Logistics Company Boosts Productivity for Independent Owner-Operators and Employees
2 page Case Study posted: 04/24/2012

Transportation logistics and supply chain solutions provider Landstar developed an app for Windows Phone that enables its independent business capacity owners (BCOs) to search for and view detailed information on available loads, submit status updates, and view contact information. Landstar also adopted Windows Phone for internal use to help employees be more productive—through a phone that integrates easily with the company’s existing IT infrastructure.

  • Publication Date:
  • 04/24/2012
  • Partner(s):
  • iMobile3
  • Industries:
  • Logistics
  • Business Need:
  • Mobility
  • Country/Region:
  • United States
  • Software and Services:
  • Windows Phone
  • Microsoft Visual Studio 2010 Ultimate
  • Microsoft Expression Blend 4
  • IT Issue:
  • Supply Chain Visibility and Collaboration
Univac Precision Engineering Pte Ltd   2 reviews
High Precision Plastic Injection Molding Firm Injects Real-Time Information Availability for Better Operational Efficiencies and Competitiveness
2 page Case Study posted: 02/19/2012

Univac Precision Engineering Pte Ltd (Univac), a leading high precision mold making services provider, wanted real-time information availability to better serve its customers. With Microsoft Dynamics NAV, Univac successfully integrated its business processes, from inventory management, shop floor operations to financial reporting, to enhance management visibility and speed up decision making.

  • Publication Date:
  • 02/19/2012
  • Partner(s):
  • MSC Consulting (S) Pte Ltd
  • Industries:
  • Life Sciences, Chemicals; Oil & Gas, Mining
  • Business Need:
  • Business Intelligence and Reporting
  • Business Productivity
  • Financial Management
  • Country/Region:
  • Singapore
  • Software and Services:
  • Microsoft Dynamics NAV
  • Microsoft Dynamics NAV 2009
  • IT Issue:
  • Enterprise Resource Planning (ERP)
  • Supply Chain Visibility and Collaboration
Indraprastha Apollo Hospitals   1 reviews
Hospital Automates Processes, Reduces Costs by 25 Percent with Collaboration and Development Platform
4-page Case Study posted: 01/26/2012

Established in 1996, Indraprastha Apollo Hospital, New Delhi, is recognized as a superior healthcare provider around the world. The hospital needed modern business management software to ensure greater transparency and control over its largely manual processes. With no integrated system, employees lacked holistic insight into patient and operational data. To speed employee connections, strengthen business insight, and improve efficiency, Indraprastha Apollo deployed Microsoft Office SharePoint Server 2010 as its companywide collaboration platform. As a result of automating procurement, the hospital now saves considerable time, streamlines processes, and has reduced costs by 25 percent. Additionally, with this implementation, it expects to improve employees’ access to information, reduce errors, improve efficiency, and above all boost collaboration.

  • Publication Date:
  • 01/26/2012
  • Industries:
  • Health
  • Business Need:
  • Cost Containment
  • Unified Communications
  • Country/Region:
  • India
  • Software and Services:
  • Microsoft Exchange Server
  • Microsoft SharePoint Server 2010
  • IT Issue:
  • Supply Chain Visibility and Collaboration
Dodla Dairy Ltd.   2 reviews
Dairy Giant Improves Controls and Addresses Regulatory Compliances
4-page Case Study posted: 11/08/2011

Expects 5-7 Percent Profit After Tax (PAT) Dodla Dairy, a leading dairy and dairy products company, managed its business on a bespoke ERP solution. Over time, the limitations of a standalone application posed a threat to growth and risked non-compliance with government regulations. Wanting to integrate its operations on a common platform, Dodla partnered with Affordable Business Solutions to implement Microsoft Dynamics™ AX 4.0, later upgraded to Dynamics 2009. The solution improved the internal controls of the company by automating business and functional processes. Integrated operations, real time collection-distribution information from multiple sites, and improved communication assisted in sales planning. Dodla increased sales, financial transparency and is able to meet all regulatory compliance requirements. All these factors helped improve the overall efficiency and growth plans.

  • Publication Date:
  • 11/08/2011
  • Partner(s):
  • Affordable Business Solutions Private Limited
  • Industries:
  • Manufacturing & Resources
  • Wholesale Distribution
  • Business Need:
  • Business Productivity
  • Data Management
  • Financial Management
  • Support and Services
  • Country/Region:
  • India
  • Software and Services:
  • Microsoft Dynamics AX 2009
  • Microsoft Dynamics AX 4.0
  • IT Issue:
  • Manufacturing and Supply Chain Management
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
  • Software + Services
Lantmännen   3 reviews
Cooperative Group Reduces Costs and Improves Communication with Cloud-Based Services
4-page Case Study posted: 08/30/2011

Lantmännen is one of the largest groups in the agriculture, machinery, energy, and food industries in the Nordic region. In 2006, Lantmännen implemented IBM Lotus Notes as its first central mail service. It later switched to a Microsoft unified communications solution, but as the company grew, it found that its costs for storage, backups, and administration were increasing rapidly. Lantmännen wanted to find a way to provide consistent communications services for its employees without incurring additional costs, so it decided to transition to Microsoft Office 365, which combines the familiar Office desktop with the next generation of cloud-based communication and collaboration services. By using Office 365, Lantmännen found that it could reduce costs and administration while also providing the latest capabilities to help its employees communicate more effectively.

  • Publication Date:
  • 08/30/2011
  • Industries:
  • Agriculture
  • Business Need:
  • Business Productivity
  • Collaboration
  • Mobility
  • Unified Communications
  • Cloud & Server Platform
  • Country/Region:
  • Sweden
  • Software and Services:
  • SharePoint Online
  • Exchange Online
  • Microsoft Outlook 2010
  • Microsoft SharePoint Server 2010
  • Lync Online
  • Microsoft Lync 2010
  • Microsoft Office 365
  • IT Issue:
  • Cloud Services
  • Supply Chain Planning and Execution
  • Supply Chain Visibility and Collaboration
Paul Smith   0 reviews
Global Fashion Retailer Saves Around £80,000 a Year with Data-Centre Technology
4-page Case Study posted: 05/24/2011

Fashion designer Paul Smith opened his first shop in 1970 in the United Kingdom. Now, the company is a global brand with a retail presence in 35 countries, providing high-end clothing for men and women, plus accessories and household goods. When it built a new warehouse facility, it took the opportunity to redesign its server estate to better support the business worldwide. Using the Windows Server 2008 R2 operating system with Hyper-V technology, the IT team worked with Microsoft Gold Certified Partner Risual to create two new data centres. With virtualised servers and the Microsoft System Center family of IT management solutions, Paul Smith is cutting hardware and maintenance costs by around £80,000 a year, and carbon emissions by 30 per cent. The company now has a reliable, highly available IT infrastructure that helps its global retail operation remain competitive.

  • Publication Date:
  • 05/24/2011
  • Partner(s):
  • Risual Group
  • Industries:
  • Retail and Consumer Goods
  • Business Need:
  • Business Productivity
  • Cost Containment
  • Data Management
  • Environmental Sustainability
  • Support and Services
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Windows Server 2008 R2 Datacenter
  • Microsoft System Center Operations Manager 2007 R2
  • Microsoft System Center Virtual Machine Manager 2008 R2
  • Microsoft System Center Data Protection Manager 2010
  • Microsoft Hyper-V
  • Microsoft System Center Configuration Manager 2007 R3
  • IT Issue:
  • Personal Productivity
  • Supply Chain Visibility and Collaboration
  • Virtualization
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