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NCsoft   0 reviews
Lync Server 2013 paves the way for successful FMC and BYOD
4-page Case Study posted: 01/22/2014

“User ID and phone number are not assigned to a specific device, but to a user. That means, users can have their ID and number on whatever device they use. This is the result of implementing BYOD in an FMC-based environment. With Lync, users have become much less likely to miss calls or messages” Jang Yongwoo, the head of the NCSOFT IT service team

  • Publication Date:
  • 01/22/2014
  • Industries:
  • Other Services
  • Business Need:
  • Unified Communications
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft Lync Server
  • IT Issue:
  • Personal Productivity
  • Consumerization of IT
Bridgestone Asia Pacific   3 reviews
Mobility and Cloud Help a Global Tire Manufacturer Deliver Better Customer Service
2 page Case Study posted: 01/05/2014

Bridgestone offers a wide range of services to their fleet customers to ensure they get the best out of their tires. By empowering sales and technical engineers in the field with a modern Windows 8 application running on a ruggedized Windows 8 Tablet and a Windows Azure backend, Bridgestone delivers better information and service value to its customers, while gaining a flexible, scalable platform for supporting mobile work.

  • Publication Date:
  • 01/05/2014
  • Partner(s):
  • NCS
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • Business Need:
  • Business Productivity
  • Mobility
  • Identity and Security
  • Cloud & Server Platform
  • Business Agility
  • Employee Engagement
  • Country/Region:
  • Singapore
  • Software and Services:
  • Microsoft Azure
  • Windows 8
  • IT Issue:
  • Data Warehousing
  • Hosted Messaging and Collaboration
  • Personal Productivity
  • Cloud Services
  • Virtualization
  • High Availability
  • Consumerization of IT
Meinhardt   6 reviews
Construction Consulting Firm Expands Global Collaboration and Knowledge Sharing
2 page Case Study posted: 11/26/2013

Bringing the expertise of its specialized engineering staff to large construction projects around the world was the impetus for Meinhardt Group to seek new platforms for email, office applications, and knowledge sharing. By standardizing on Microsoft Office 365 and SharePoint, Meinhardt is realizing cost savings, improved productivity, and new business opportunities from greater collaboration and easier access to the Group’s Global Knowledge Platform.

  • Publication Date:
  • 11/26/2013
  • Industries:
  • Other Services
  • Business Need:
  • Business Productivity
  • Cost Containment
  • Data Protection and Recovery
  • Unified Communications
  • Cloud & Server Platform
  • Business Agility
  • Team Collaboration
  • Business Continuity
  • Country/Region:
  • Australia
  • China
  • Indonesia
  • Malaysia
  • Pakistan
  • Philippines
  • Singapore
  • Thailand
  • United Kingdom
  • Vietnam
  • Software and Services:
  • Microsoft Sharepoint Server
  • Microsoft Office 365
  • IT Issue:
  • Personal Productivity
  • Virtualization
  • Consumerization of IT
  • Private Cloud
Mirae asset   1 reviews
Outreach one-stop asset management service with Windows 8-based tablet PC
4-page Case Study posted: 04/29/2013

Mirae Asset wanted a device capable of providing full and extensive asset management services to customers as if they are in the office, rather than a simple mobile device for outdoor sales. However, the tablet PCs available in the market tend to focus primarily on mobility and convenience, which were insufficient bases on which to provide the full services Mirae Asset wanted and, more pragmatically, need from a business point-of-view when consulting customers in the field, rather than being confined to desktop-based interactions in the office. It was in the process of driving sales force empowerment and greater customer interaction that Mirae Asset learned about Windows 8. It soon realized that, with Windows 8, it would be able to ensure business continuity regardless of location or device type, with a seamless tablet PC experience akin to that of a desktop.

  • Publication Date:
  • 04/29/2013
  • Industries:
  • Insurance
  • Business Need:
  • Support and Services
  • Sales Management
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft Windows Mobile Software For Pocket Pcs
  • Windows Technologies
  • Windows 8
  • IT Issue:
  • Development
  • Consumerization of IT
Korail Korea   0 reviews
Essential App for Busy People, "Glory KORAIL" Released for Windows 8
4-page Case Study posted: 03/13/2013

The Windows 8 version of Glory KORAIL, the essential app for busy people, was officially released on February 5, 2013. First released in 2010, Glory KORAIL gained sensational popularity among smartphone users. As a result, the percentage of ticketing through mobile devices, including smartphones and tablets, reached 32.5% in January 2013. While receiving enthusiastic responses from customers, KORAIL had prepared to support a new platform just in time for the launch of Windows 8, so as to speed up the era of paperless tickets. The objective was to allow more users to conveniently use the Glory KORAIL app through a wider variety of devices including desktops and notebooks, as well as smartphones and tablets.

  • Publication Date:
  • 03/13/2013
  • Industries:
  • Transportation
  • Business Need:
  • Support and Services
  • Sales Management
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft Windows Mobile Software For Pocket Pcs
  • Windows Technologies
  • Windows 8
  • IT Issue:
  • Development
  • Consumerization of IT
ASAUDIT   3 reviews
Microsoft student Technology Access Model
2 page Case Study posted: 07/12/2012

The Association of South African University Directors of IT (ASAUDIT) has entered into a centralised licensing agreement with Microsoft South Africa to give students cost-effective access to the Microsoft Windows Professional Upgrade and Office Professional suite. This will provide all university students with access to the latest technology giving them the skills and tools they need to be ready for innovative learning and teaching environments and the job market once they graduate.

  • Publication Date:
  • 07/12/2012
  • Industries:
  • Education
  • Business Need:
  • Mobility
  • Country/Region:
  • South Africa
  • Software and Services:
  • Microsoft Office
  • IT Issue:
  • Consumerization of IT
Griffith Hack   4 reviews
Specialist Australian intellectual property law firm improves productivity by replacing PBX phone systems with unified communications platform.
4-page Case Study posted: 05/07/2012

Griffith Hack is a specialist Australian intellectual property law firm. Partners wanted the firm’s staff to be able to quickly contact and consult each other on a variety of business and legal matters, wherever they were working. During 2010 and 2011, unified communications specialist Generation-e helped staff at Griffith Hack replace their PBX phone systems with Microsoft Lync Server 2010. The deployment provided all staff with presence functionality, as well as instant messaging, desktop telephony and remote video conferencing. Staff are delighted with their new communications capabilities, and ninety-seven percent have reported it ‘easy to use.’ Productivity has improved, and at the same time the firm has saved on maintenance costs and call charges so that managers forecast they will make a return on their technology investment within twelve months.

  • Publication Date:
  • 05/07/2012
  • Partner(s):
  • Generation-e
  • Industries:
  • Professional Services
  • Business Need:
  • Unified Communications
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft Office
  • Microsoft SQL Server Technologies
  • Microsoft Exchange Technologies
  • Microsoft Office Technologies
  • Windows Server
  • Windows Server 2008
  • Windows 7
  • Microsoft SQL Server 2008 R2
  • Microsoft Exchange Server 2010
  • Microsoft Forefront Threat Management Gateway 2010
  • Microsoft Lync 2010
  • Microsoft Lync Server 2010
  • Microsoft Lync Server 2010, Group Chat
  • IT Issue:
  • Hosted Messaging and Collaboration
  • Personal Productivity
  • Consumerization of IT
2XU   1 reviews
Clothing manufacturer designs a platform for future growth with Microsoft Exchange Online
4-page Case Study posted: 03/19/2012

Sportswear company 2XU manufactures and retails high-performance sporting and fitness apparel worldwide. Since 2007, the company has grown at around 25 percent a year. It has about 40 distributors selling into markets around the world. By early 2011, the company’s email system was struggling with a large number of users and a high volume of graphic files sent between stores, overseas distributors and its factories in Asia. The company needed a scalable email system that could allow virtually unlimited users and provide fast, easy access to staff working remotely. 2XU upgraded to Microsoft Exchange Online, a cloud-hosted solution that is now part of the Microsoft Office 365 portfolio of communication and productivity tools. Staff can now use email far more efficiently in the office or when working remotely, and can send important files without worrying about managing mailbox size.

  • Publication Date:
  • 03/19/2012
  • Partner(s):
  • Combo
  • Industries:
  • Wholesale Distribution
  • Business Need:
  • Business Productivity
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft Office
  • SharePoint Online
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • Microsoft Office Web Apps
  • IT Issue:
  • Consumerization of IT
Wunderman   2 reviews
Wunderman increases worker productivity by two fold with the Windows Phone
Video Only posted: 12/31/2011

Wunderman is a network of digital agencies specializing in social, mobile, and relationship marketing services. The project-oriented nature of Wunderman’s work means teams, sales, and resources must be pulled in to quickly respond to RFP’s and deliver on projects. Windows Phone has helped Wunderman employees be more productive on the go with the Microsoft Office tools such as Outlook Mobile and Office Mobile already built in. The Windows Phone also delivers a great user experience that lets employees easily transition their work or conversations between the PC and the smartphone. Employees rave about the advantages of the Windows Phone over the competition on the ease of use and the seamless integration with other Microsoft products and services.

  • Publication Date:
  • 12/31/2011
  • Industries:
  • Media & Cable
  • Advertising
  • Country/Region:
  • United States
  • Software and Services:
  • Windows Phone
  • IT Issue:
  • Consumerization of IT
SEEK   1 reviews
Integrated source code management expedites development at job search Web site
4-page Case Study posted: 10/11/2011

SEEK operates Australia’s most widely-used job search site, seek.com.au. To keep the site fresh, fast and functional, SEEK employs a team of 35 developers, who are engaged on numerous concurrent enhancements. As part of an upgrade to Microsoft Visual Studio 2010 Ultimate with MSDN, staff at SEEK replaced a restrictive source code repository with the application lifecycle management solution, Microsoft Visual Studio Team Foundation Server 2010. This solution comprises a variety of source code development features, including Version Control, Work Items Management, Continuous Integration and Reporting Tools. More sophisticated version control means developers can work closely with each other without disrupting each others’ code. And the ability to complete and deploy enhancements faster has helped with the company’s move to Agile Software Development.

  • Publication Date:
  • 10/11/2011
  • Partner(s):
  • Readify
  • Industries:
  • Outsourced Services
  • Business Need:
  • Business Productivity
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft Visual Studio Technologies
  • Microsoft Visual Studio 2010
  • Microsoft Visual Studio Team Foundation Server 2010
  • IT Issue:
  • Interoperability
  • Consumerization of IT
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