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Seoul National University Bundang Hospital   1 reviews
Customer-oriented medical communications with the industry's first UC-integrated hospital information system
4-page Case Study posted: 06/24/2014

In April 2013, Seoul National University Bundang Hospital began running BESTCare 2.0, a next-generation hospital system. BESTCare 2.0 achieved a string of considerable ‘firsts’, drawing attention from professionals in the healthcare IT field. One notable first is that BESTCare 2.0 provides all the information from many different systems like EMR and PACS on a single WPF-based UI. Moreover, it became the first system in the history of the medical IT field to have UC features. The integration of BESTCare 2.0 with UC fully integrates systems and enables users to be connected with others as required – while still staying on the current screen.

  • Publication Date:
  • 06/24/2014
  • Industries:
  • Health Provider
  • Business Need:
  • Business Productivity
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft BizTalk Server
  • Microsoft Lync Server technologies
  • Microsoft Lync Server 2013
  • IT Issue:
  • Consumerization of IT
Seoul National University Bundang Hospital   0 reviews
Shaping the future of the digital hospital with a next-generation medical information system
4-page Case Study posted: 06/05/2014

2013 was a year of great innovation for the Korean healthcare industry. That innovation was ‘BESTCare 2.0’, a next-generation medical information system which has had tremendous impact. Seoul National University Bundang Hospital first implemented it in April 2013. Within three months of its debut, an international symposium was organised to share the hospital’s experience of implementing it and discussing the future of the digital hospital. Participants at the symposium were struck by the potential of BESTCare 2.0 and shared what they had seen with friends and colleagues, generating a buzz around Seoul National University Bundang Hospital at medical institutions worldwide.

  • Publication Date:
  • 06/05/2014
  • Industries:
  • Health Provider
  • Business Need:
  • Business Productivity
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft .NET
  • Windows Server
  • IT Issue:
  • Consumerization of IT
University of Adelaide   4 reviews
University enhances student experience with virtualisation
2 page Case Study posted: 05/07/2014

Today, most university students own a laptop or tablet device, and seek a high-quality learning experience whether they are in a lecture theatre, on campus or at home. However students' own devices don’t all have the standard and specialist application suites they need to produce documents in formats prescribed by lecturers. As a result, students often complete assignments in crowded computer labs that are expensive to maintain. In August 2013 the University trialled the Student Flexible Client initiative, a virtual desktop that students can access from their own computers. The trial involved Microsoft Virtual Desktop Infrastructure with a Windows 7 operating system, as well as productivity and communications tools via Microsoft Office 365. Students can now enjoy the flexibility and convenience of accessing their files on virtually any device and from anywhere with an internet connection.

  • Publication Date:
  • 05/07/2014
  • Industries:
  • Higher Education
  • Business Need:
  • Cloud & Server Platform
  • Country/Region:
  • Australia
  • Software and Services:
  • Windows 7
  • Microsoft Office 365
  • IT Issue:
  • Consumerization of IT
NCsoft   0 reviews
Lync Server 2013 paves the way for successful FMC and BYOD
4-page Case Study posted: 01/22/2014

“User ID and phone number are not assigned to a specific device, but to a user. That means, users can have their ID and number on whatever device they use. This is the result of implementing BYOD in an FMC-based environment. With Lync, users have become much less likely to miss calls or messages” Jang Yongwoo, the head of the NCSOFT IT service team

  • Publication Date:
  • 01/22/2014
  • Industries:
  • Other Services
  • Business Need:
  • Unified Communications
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft Lync Server
  • IT Issue:
  • Personal Productivity
  • Consumerization of IT
Bridgestone Asia Pacific   3 reviews
Mobility and Cloud Help a Global Tire Manufacturer Deliver Better Customer Service
2 page Case Study posted: 01/05/2014

Bridgestone offers a wide range of services to their fleet customers to ensure they get the best out of their tires. By empowering sales and technical engineers in the field with a modern Windows 8 application running on a ruggedized Windows 8 Tablet and a Windows Azure backend, Bridgestone delivers better information and service value to its customers, while gaining a flexible, scalable platform for supporting mobile work.

  • Publication Date:
  • 01/05/2014
  • Partner(s):
  • NCS
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • Business Need:
  • Business Productivity
  • Mobility
  • Identity and Security
  • Cloud & Server Platform
  • Business Agility
  • Employee Engagement
  • Country/Region:
  • Singapore
  • Software and Services:
  • Microsoft Azure
  • Windows 8
  • IT Issue:
  • Data Warehousing
  • Hosted Messaging and Collaboration
  • Personal Productivity
  • Cloud Services
  • Virtualization
  • High Availability
  • Consumerization of IT
Meinhardt   6 reviews
Construction Consulting Firm Expands Global Collaboration and Knowledge Sharing
2 page Case Study posted: 11/26/2013

Bringing the expertise of its specialized engineering staff to large construction projects around the world was the impetus for Meinhardt Group to seek new platforms for email, office applications, and knowledge sharing. By standardizing on Microsoft Office 365 and SharePoint, Meinhardt is realizing cost savings, improved productivity, and new business opportunities from greater collaboration and easier access to the Group’s Global Knowledge Platform.

  • Publication Date:
  • 11/26/2013
  • Industries:
  • Other Services
  • Business Need:
  • Business Productivity
  • Cost Containment
  • Data Protection and Recovery
  • Unified Communications
  • Cloud & Server Platform
  • Business Agility
  • Team Collaboration
  • Business Continuity
  • Country/Region:
  • Australia
  • China
  • Indonesia
  • Malaysia
  • Pakistan
  • Philippines
  • Singapore
  • Thailand
  • United Kingdom
  • Vietnam
  • Software and Services:
  • Microsoft Sharepoint Server
  • Microsoft Office 365
  • IT Issue:
  • Personal Productivity
  • Virtualization
  • Consumerization of IT
  • Private Cloud
Mirae asset   1 reviews
Outreach one-stop asset management service with Windows 8-based tablet PC
4-page Case Study posted: 04/29/2013

Mirae Asset wanted a device capable of providing full and extensive asset management services to customers as if they are in the office, rather than a simple mobile device for outdoor sales. However, the tablet PCs available in the market tend to focus primarily on mobility and convenience, which were insufficient bases on which to provide the full services Mirae Asset wanted and, more pragmatically, need from a business point-of-view when consulting customers in the field, rather than being confined to desktop-based interactions in the office. It was in the process of driving sales force empowerment and greater customer interaction that Mirae Asset learned about Windows 8. It soon realized that, with Windows 8, it would be able to ensure business continuity regardless of location or device type, with a seamless tablet PC experience akin to that of a desktop.

  • Publication Date:
  • 04/29/2013
  • Industries:
  • Insurance
  • Business Need:
  • Support and Services
  • Sales Management
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft Windows Mobile Software For Pocket Pcs
  • Windows Technologies
  • Windows 8
  • IT Issue:
  • Development
  • Consumerization of IT
Korail Korea   0 reviews
Essential App for Busy People, "Glory KORAIL" Released for Windows 8
4-page Case Study posted: 03/13/2013

The Windows 8 version of Glory KORAIL, the essential app for busy people, was officially released on February 5, 2013. First released in 2010, Glory KORAIL gained sensational popularity among smartphone users. As a result, the percentage of ticketing through mobile devices, including smartphones and tablets, reached 32.5% in January 2013. While receiving enthusiastic responses from customers, KORAIL had prepared to support a new platform just in time for the launch of Windows 8, so as to speed up the era of paperless tickets. The objective was to allow more users to conveniently use the Glory KORAIL app through a wider variety of devices including desktops and notebooks, as well as smartphones and tablets.

  • Publication Date:
  • 03/13/2013
  • Industries:
  • Transportation
  • Business Need:
  • Support and Services
  • Sales Management
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft Windows Mobile Software For Pocket Pcs
  • Windows Technologies
  • Windows 8
  • IT Issue:
  • Development
  • Consumerization of IT
ASAUDIT   3 reviews
Microsoft student Technology Access Model
2 page Case Study posted: 07/12/2012

The Association of South African University Directors of IT (ASAUDIT) has entered into a centralised licensing agreement with Microsoft South Africa to give students cost-effective access to the Microsoft Windows Professional Upgrade and Office Professional suite. This will provide all university students with access to the latest technology giving them the skills and tools they need to be ready for innovative learning and teaching environments and the job market once they graduate.

  • Publication Date:
  • 07/12/2012
  • Industries:
  • Education
  • Business Need:
  • Mobility
  • Country/Region:
  • South Africa
  • Software and Services:
  • Microsoft Office
  • IT Issue:
  • Consumerization of IT
Griffith Hack   5 reviews
Specialist Australian intellectual property law firm improves productivity by replacing PBX phone systems with unified communications platform.
4-page Case Study posted: 05/07/2012

Griffith Hack is a specialist Australian intellectual property law firm. Partners wanted the firm’s staff to be able to quickly contact and consult each other on a variety of business and legal matters, wherever they were working. During 2010 and 2011, unified communications specialist Generation-e helped staff at Griffith Hack replace their PBX phone systems with Microsoft Lync Server 2010. The deployment provided all staff with presence functionality, as well as instant messaging, desktop telephony and remote video conferencing. Staff are delighted with their new communications capabilities, and ninety-seven percent have reported it ‘easy to use.’ Productivity has improved, and at the same time the firm has saved on maintenance costs and call charges so that managers forecast they will make a return on their technology investment within twelve months.

  • Publication Date:
  • 05/07/2012
  • Partner(s):
  • Generation-e
  • Industries:
  • Professional Services
  • Business Need:
  • Unified Communications
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft Office
  • Microsoft SQL Server Technologies
  • Microsoft Exchange Technologies
  • Microsoft Office Technologies
  • Windows Server
  • Windows Server 2008
  • Windows 7
  • Microsoft SQL Server 2008 R2
  • Microsoft Exchange Server 2010
  • Microsoft Forefront Threat Management Gateway 2010
  • Microsoft Lync 2010
  • Microsoft Lync Server 2010
  • Microsoft Lync Server 2010, Group Chat
  • IT Issue:
  • Hosted Messaging and Collaboration
  • Personal Productivity
  • Consumerization of IT
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