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Uganda Telecom Limited   3 reviews
Microsoft's Virtualization Solution Enables a Seamless Windows 7 Upgrade for Uganda Telecom
2 page Case Study posted: 07/13/2012

Uganda Telecom Limited (UTL) is an information and communication technology company in Uganda. Following the passage of the Communications Act in 1997, the then Ugandan parastatal, Uganda Posts and Telecommunications Company Limited (UPTCL), was unbundled into four entities of which UTL was the fourth product. It was established in 2000 with the Ugandan government holding a minority share of 31% and the remaining 69% held by Ucom. With its head office in Kampala and more than fifty branches in five regions, the company today employs more than 600 employees and has developed a formidable reputation as a provider of world-class telecommunication services to its growing customer base.

  • Publication Date:
  • 07/13/2012
  • Industries:
  • Telecommunications
  • Country/Region:
  • Uganda
  • Software and Services:
  • Windows 7
  • Microsoft Enterprise Desktop Virtualization
MedcoEnergi   4 reviews
Energy Firm Enhances IT Services, Saves $1 Million with Upgraded Operating System
2 page Case Study posted: 10/25/2011

MedcoEnergi wanted to update its PC environment so that it could support faster PC performance and deliver new capabilities to its employees. The company sought to centralize PC management and support innovative network services across the enterprise while reducing IT costs. By upgrading its PC environment from Windows XP to Windows 7 Enterprise, MedcoEnergi delivered enhanced IT services and reduced its PC costs by more than U.S.$1 million.

  • Publication Date:
  • 10/25/2011
  • Industries:
  • Process Manufacturing & Resources
  • Business Need:
  • Business Productivity
  • Country/Region:
  • Indonesia
  • Software and Services:
  • Microsoft Enterprise Desktop Virtualization
  • Windows 7 Enterprise
  • Microsoft Office Professional 2010
  • Microsoft Forefront Endpoint Protection 2010
  • Windows Internet Explorer 9
  • Microsoft Application Virtualization
  • Microsoft Desktop Optimization Pack
  • IT Issue:
  • Identity, Security and Access Management
  • Desktop, Device and Server Management
Korean Airlines   2 reviews
Airline Optimizes PC Environment by Upgrading Its Operating System
4-page Case Study posted: 10/12/2011

Korean Air is committed to innovation within its IT infrastructure, working to establish a foundation for the optimization of its network and desktop environments. The company wanted to modernize its PC environment while delivering the flexibility to support the diversity of IT tools that its employees depend on to do their jobs. In 2009, the Information Systems Department at Korean Air participated in a Microsoft rapid deployment program (RDP) to evaluate the Windows 7 Enterprise operating system and determine its compatibility with the company’s business applications. After successfully completing the RDP, Korean Air adopted Windows 7 Enterprise as the company’s standard operating system. As a result, Korean Air has optimized its PC infrastructure, struck a balance between standardization and diversity, and delivered multiple benefits for its PC users and administrators.

  • Publication Date:
  • 10/12/2011
  • Partner(s):
  • Neo Plus
  • Industries:
  • Transportation
  • Business Need:
  • Business Productivity
  • Data Management
  • Country/Region:
  • Korea
  • Software and Services:
  • Microsoft Application Virtualization
  • Microsoft Enterprise Desktop Virtualization
  • Windows 7 Enterprise
  • Microsoft Desktop Optimization Pack
  • IT Issue:
  • Identity, Security and Access Management
TV Asahi   0 reviews
TV Network Optimizes IT Environment with Upgraded Operating System
4-page Case Study posted: 06/02/2011

TV Asahi Corporation wanted to improve efficiency, maximize return on its IT investment, and support other business advantages by continually evolving its information systems. At the same time, the company wanted to reduce the complexity and uncertainty of upgrading from one operating environment to another. Since 2009, TV Asahi has been carefully and steadily upgrading approximately 4,000 company PCs from the Windows XP operating system to the Windows 7 Enterprise operating system. The company is also optimizing its PC environment with Microsoft Application Virtualization and Microsoft Enterprise Desktop Virtualization, and updating its network environment with Windows Server 2008 R2 and other Microsoft server solutions. As a result, TV Asahi has enhanced efficiency and information security, and helped ensure the long-term utility of its information systems.

  • Publication Date:
  • 06/02/2011
  • Industries:
  • Broadcasters
  • Business Need:
  • Business Productivity
  • Cost Containment
  • Country/Region:
  • Japan
  • Software and Services:
  • Microsoft Active Directory Domain Services
  • Microsoft Office SharePoint Server 2007
  • Microsoft Exchange Server 2007
  • Microsoft Application Virtualization
  • Microsoft Enterprise Desktop Virtualization
  • Windows Internet Explorer 8
  • Microsoft Desktop Optimization Pack
  • Microsoft Office 2010 Suites
  • Microsoft System Center Configuration Manager 2007 R2
  • Windows 7 Enterprise
  • IT Issue:
  • Desktop, Device and Server Management
Sporton International   0 reviews
Certification Firm Speeds Upgrade, Improves Management 80 Percent with Virtualization
4-page Case Study posted: 03/09/2011

Sporton International, the largest certification company in Taiwan, services global manufacturers of mobile phones, integrated circuits, chips, and wireless radio frequency devices. The company wanted to deploy the Windows 7 Enterprise operating system to its 500 computers but was stalled by compatibility issues that prevented older applications from working with Windows 7. Sporton was also challenged by application management issues. By using Microsoft Enterprise Desktop Virtualization and Microsoft Application Virtualization, Sporton accelerated deployment of Windows 7, improved computer stability, and reduced help-desk call time and volume by 80 percent. The IT team has much tighter management over the desktop environment and application licenses. The company moves employees to upgraded applications faster and eases the transition for workers.

  • Publication Date:
  • 03/09/2011
  • Industries:
  • Professional Services
  • Architecture, Engineering & Construction
  • Business Need:
  • Business Productivity
  • Support and Services
  • Cloud & Server Platform
  • Country/Region:
  • Taiwan
  • Software and Services:
  • Microsoft Office Professional Edition 2003
  • Microsoft Application Virtualization
  • Microsoft Enterprise Desktop Virtualization
  • Microsoft Desktop Optimization Pack
  • Windows 7 Enterprise
  • Microsoft Deployment Toolkit 2010
  • Microsoft Office Professional 2010
  • AppLocker
  • Microsoft System Center Configuration Manager 2007 R3
  • IT Issue:
  • Virtualization
CompuCom   5 reviews
IT Outsourcer Eases Companywide System Upgrade and Management with Virtualization
4-page Case Study posted: 03/09/2011

As an IT outsourcing specialist, CompuCom needs to provide the highest quality service and stay current on the latest technologies. CompuCom embarked on a companywide upgrade from the Windows XP and Windows Vista operating systems to Windows 7 Enterprise, however it could not migrate hundreds of employees who used applications that required Windows XP and the Microsoft Internet Explorer 6 browser. By using Microsoft Enterprise Desktop Virtualization, CompuCom was able to proceed with its rollout, transitioning workers who otherwise would have stayed on the older operating system. It gained the flexibility to upgrade applications for Windows 7 when it makes most sense for the business, and it eased management by accelerating the move to a single operating environment and by using Microsoft System Center Configuration Manager to streamline deployment.

  • Publication Date:
  • 03/09/2011
  • Industries:
  • IT Services
  • Business Need:
  • Business Productivity
  • Cloud & Server Platform
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Windows XP
  • Microsoft Enterprise Desktop Virtualization
  • Microsoft Desktop Optimization Pack
  • Windows 7 Enterprise
  • Windows BitLocker Drive Encryption
  • Microsoft System Center Configuration Manager 2007 R3
  • IT Issue:
  • Virtualization
Royal Caribbean Cruises Ltd.   4 reviews
Cruise Operator Facilitates Companywide Operating System Upgrade with Virtualization
4-page Case Study posted: 03/09/2011

A spirit of innovation has driven Royal Caribbean Cruises Ltd. to the top of the cruise vacation industry. It also drove the company to embark on a companywide upgrade to the Windows 7 Enterprise operating system. The project was at risk, however, because some key business applications that rely on the Windows Internet Explorer 6 browser couldn’t run on Windows 7, which has Internet Explorer 8 as part of its base image. By using Microsoft Enterprise Desktop Virtualization (MED-V), Royal Caribbean found it could run applications that require Internet Explorer 6 in a virtual Windows XP environment on Windows 7–based desktops. With this solution, the company can now proceed with its Windows 7 rollout and upgrade applications when it makes most business sense. IT staffers avoid spending weeks remediating application compatibility issues and gain simplified desktop computer troubleshooting.

  • Publication Date:
  • 03/09/2011
  • Partner(s):
  • Sogeti
  • Industries:
  • Hospitality & Travel
  • Business Need:
  • Business Productivity
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Windows XP
  • Microsoft Enterprise Desktop Virtualization
  • Windows 7 Enterprise
  • Windows BitLocker Drive Encryption
  • IT Issue:
  • Personal Productivity
  • Virtualization
Applied Materials   6 reviews
Applied Materials Eases Global Operating System Upgrade with Virtualization
4-page Case Study posted: 03/09/2011

The nanomanufacturing technologies of Applied Materials have helped revolutionize industries and made products such as smartphones, flat-screen TVs, and solar panels more affordable and accessible. To transform its own IT infrastructure, the company wanted to upgrade about 18,000 computers to the Windows 7 Enterprise operating system. The project kickoff date was looming, but there was no way to run older applications on Windows 7. By using Microsoft Enterprise Desktop Virtualization (MED-V), the company could run applications that depend on Windows Internet Explorer 6 on Windows 7. It deployed its MED-V image in less than a month, which helped ensure a smooth upgrade by eliminating unforeseen compatibility issues. Weeks of worker downtime from remediation was avoided. Applied Materials uses MED-V and Microsoft Application Virtualization to facilitate its client modernization project.

  • Publication Date:
  • 03/09/2011
  • Industries:
  • Manufacturing & Resources
  • High Tech & Electronics
  • Business Need:
  • Business Productivity
  • Cloud & Server Platform
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Professional 2007
  • Microsoft Application Virtualization
  • Microsoft Enterprise Desktop Virtualization
  • Microsoft Desktop Optimization Pack
  • Microsoft Online Services
  • Microsoft Business Productivity Online Standard Suite
  • Microsoft Windows XP Service Pack 3
  • Windows 7 Enterprise
  • Microsoft Office Professional 2010
  • Microsoft Enterprise Desktop Virtualization 2.0
  • IT Issue:
  • Virtualization
Dubai World   7 reviews
Global Holding Firm Upgrades Operating System, Optimizes PC Environment
2 page Case Study posted: 03/09/2011

Dubai World wanted to maintain an advanced IT infrastructure in order to enhance efficiency and data security while delivering high customer value. The company standardized its PC environment with Windows 7 Enterprise, and is adopting desktop virtualization using Microsoft Application Virtualization. As a result, Dubai World has enhanced system performance, employee productivity, and IT security.

  • Publication Date:
  • 03/09/2011
  • Partner(s):
  • Wipro Limited
  • Industries:
  • Financial Services
  • Logistics
  • Transportation
  • Business Need:
  • Business Productivity
  • Cloud & Server Platform
  • Country/Region:
  • United Arab Emirates
  • Software and Services:
  • Microsoft Windows Server 2003
  • Microsoft Application Virtualization
  • Microsoft Enterprise Desktop Virtualization
  • Windows Internet Explorer 8
  • Microsoft Desktop Optimization Pack
  • Windows Server 2008 R2
  • Windows 7 Enterprise
  • BitLocker To Go
  • BranchCache
  • Windows BitLocker Drive Encryption
  • IT Issue:
  • Identity, Security and Access Management
  • Desktop, Device and Server Management
  • Personal Productivity
Etisalat Lanka   6 reviews
Telecom Firm Speeds Operating System Upgrade, Eases Management with Virtualization
4-page Case Study posted: 03/09/2011

To retain a competitive edge in the Sri Lanka telecommunications market, Etisalat Lanka empowers its employees with the latest IT resources. The company wanted to upgrade 750 computers to the Windows 7 Enterprise operating system but could not proceed because critical Windows XP–based applications could not run on Windows 7. Etisalat Lanka was also challenged by application management issues. By using Microsoft Enterprise Desktop Virtualization (MED-V), the company found it could deliver older applications to Windows 7–based desktops in a virtual PC that runs Windows XP, enabling an enterprisewide upgrade completed in just two months. By combining the use of MED-V with Microsoft Application Virtualization and System Center Configuration Manager, Etisalat Lanka cut application deployment time by 95 percent, while gaining control over the IT environment, improving support, and saving money.

  • Publication Date:
  • 03/09/2011
  • Industries:
  • Telecommunications
  • Business Need:
  • Business Productivity
  • Cloud & Server Platform
  • Country/Region:
  • Sri Lanka
  • Software and Services:
  • Microsoft Windows XP
  • Microsoft Application Virtualization
  • Microsoft Enterprise Desktop Virtualization
  • Microsoft Desktop Optimization Pack
  • Microsoft System Center Configuration Manager 2007 R2
  • Windows 7 Enterprise
  • Microsoft Office Professional 2010
  • BitLocker To Go
  • Windows BitLocker Drive Encryption
  • IT Issue:
  • Virtualization
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