Visy Industries, a diversified packaging manufacturing company, has been providing e-commerce transactions for its customers for over 10 years. However, the company’s e-commerce platform was a combination of legacy applications that had evolved over time. Consequently, there was no overarching management environment, and e-commerce became expensive and time-consuming to support. Visy’s existing systems were insufficiently flexible to allow the company to adapt easily to customers’ e-commerce systems and standards. In 2007, Visy implemented Microsoft® BizTalk® Server 2006 R2. The middleware solution allowed Visy to standardise all e-commerce customers and supplier transactions on one platform. This improved e-commerce transaction monitoring, reduced technical support requirements, and allowed Visy to adapt quickly to all customers’ transaction systems.

Winson Group prides itself on its responsiveness to customers. The industrial packaging supplies manufacturer was under constant pressure to produce and deliver goods faster, more accurately and at lower prices. The company needed real-time visibility of shop floor operations, increased accuracy of order placement and the ability to integrate with business partners’ systems. Winson Group asked Microsoft partner Tectura to provide a technology solution that would improve operational productivity and give the business a distinct competitive advantage. Tectura built a new solution based on an existing Microsoft Dynamics™ NAV platform with Microsoft® SQL Server 2005, Microsoft® BizTalk Server® 2004 and Microsoft® Exchange Server 2003. Since the implementation, Winson Group has enjoyed improved productivity, increased insight into customer needs and smooth data exchanges with partners.

Perth, Australia–based CommtechWireless faced a problem that is increasingly common to many growing companies: It had too much customer information in too many places across the organization, which led to difficulties tracking customers as well as monitoring and ensuring quick follow-up on sales leads. Working closely with Power Business Systems, a Microsoft® Gold Certified Partner, CommtechWireless deployed Microsoft Dynamics™ CRM 3.0 at both its headquarters and a U.S. subsidiary location. With its recent upgrade to Microsoft CRM 3.0, CommtechWireless has one central repository for client data, which allows employees to easily access, retrieve, and share customer information. As a result, CommtechWireless benefits from easier lead tracking, the ability to redeploy resources quickly, and faster access to critical, decision-driving management information.

Perth-based Fleetwood Corporation has eight divisions including manufacturing, rental, retailing caravans, campervans, transportable homes, and a chain of holiday parks. Fleetwood's mission is to "deliver the promise" in providing mobile accommodations for retirement, recreation, and resource. The high-growth company has implemented a new manufacturing and financial management system to support its future expansion. Fleetwood Corporation is using Microsoft® Business Solutions for Financial Management–Navision® (now part of Microsoft Dynamics™) to streamline its entire operations.