A Microsoft® Gold Certified Partner, TGO Consulting Inc. serves enterprise customers located in Canada and the United States. As a large part of its business, TGO Consulting provides professional services for Microsoft Dynamics® GP and Microsoft Dynamics CRM. But the consulting company was struggling to find the balance between maintaining cost-efficient staffing and supporting irregular peaks in customers’ service needs. In teaming with Microsoft Dynamics to provide Technical Advisory Services to its clients, the consulting company has saved U.S.$26,400 in hardware costs and reassigned staff. Now, TGO Consulting can meet its customer expectations for response time and has gained an increased level of client trust. Backed by a strong relationship with Microsoft, TGO Consulting is further positioned to grow and compete.

Tribridge, a Microsoft® Gold Certified Partner and 2008 Worldwide Microsoft Dynamics® Partner of the Year, needed to develop and implement a Microsoft Dynamics GP integration with a third-party procurement software tool set for a public-sector customer. Looking to use its developer resources as efficiently as possible, Tribridge accessed guidance and insight from Microsoft within the Design and Development Strategies service for Microsoft Dynamics. A dedicated advisor from Microsoft worked closely with Tribridge to provide guidance, validate architectural approaches, resolve technical issues, ensure long-term viability of the solution, and help deliver best value to the customer. Tribridge completed the complex project successfully and is already taking this proven integration solution to other customers to help them address critical challenges.

The Allan Candy Company Ltd. is a leading North American manufacturer of quality chocolate and sugar confectionery products. A former division of Cadbury Adams, Allan Candy became a stand-alone entity that needed to quickly shift from a complex SAP-based enterprise resource planning (ERP) environment to an out-of-the-box business solution that supports rapid growth and leaner manufacturing and distribution processes. Facing tight deadlines, Allan Candy worked with Microsoft® Gold Certified Partner TGO Consulting Inc. to develop a more flexible and scalable financial and operations solution based on Microsoft Dynamics™ GP. Today, Allan Candy benefits from improved inventory management, streamlined distribution and lean manufacturing processes.

G&J Pepsi-Cola Bottlers distributes Pepsi products in Ohio and Kentucky. The company used Microsoft Dynamics® GP for corporate finances, but each bottling plant used an IBM AS/400 system for payroll, Sage Abra for human resources (HR), and Simas for accounting. As a result, G&J Pepsi incurred unnecessary costs due to duplicate systems and lacked holistic insight into operations. To solve this, the company extended Microsoft Dynamics GP with the payroll and HR modules to consolidate business functions at the corporate level and create a foundation for a Microsoft®-based business intelligence solution. To bring key reports and information from these solutions to employees across the company, G&J Pepsi uses Microsoft Office SharePoint® Server 2007. From this work, the company has enhanced business insight and projects an annual savings of more than U.S.$560,000 in productivity.

Glidewell Laboratories is well known in dental offices for its high-quality bridges, crowns, dentures, and other dental products. The company relies on a piecework compensation model for 1,500 technicians, but could not accommodate that complexity in its Sage Abra payroll software. Glidewell replaced Sage Abra with Microsoft Dynamics® GP to tie together and automate its payroll and financial accounting processes. Microsoft® Gold Certified Partner Systematica helped Glidewell implement an integrated solution so that all employee time and production information is captured and processed digitally, saving more than half a million dollars annually and providing managers with deeper insight into labor and production costs. In addition, the company will be able to provide employees with self-service access to benefits and paycheck information online.

Implementation and training for a store-by-store rollout of Microsoft Dynamics GP. The implementation used an innovative ‘template-based’ model that enabled trained Orb staff to complete most of the roll-out in-house.

Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its stores run more efficiently and streamline communication. Therefore, Jamba Juice signed a Microsoft® Enterprise Client Access License Suite agreement, saving 50 percent in software costs, and deployed products such as Microsoft Office SharePoint® Server 2007 and Microsoft Office PerformancePoint® Server 2007. The company already has seen improvements in its productivity, and it expects to enhance its business intelligence capabilities for better decision making. Overall, Jamba Juice anticipates that its use of Microsoft products will result in increased profitability due to a better ability to serve customers and decreased operational costs.

To deliver more comprehensive solutions to customers and close more deals, Microsoft® Gold Certified Partners PCMS IT Advisor Group and InterDyn – Socius forged a strong relationship wherein PCMS delivers infrastructure and InterDyn – Socius delivers enterprise resource planning solutions. Through this relationship, the companies have been able to close more deals, reduce cost per sale, and improve customer satisfaction. Working together since 2004, the companies have engaged collaboratively with more than 30 customers. Recently, this relationship helped to deliver a new platform based on Microsoft Dynamics® GP and other Microsoft products and technologies to G&J Pepsi-Cola Bottlers.

Wesley Homes provides housing and services to senior citizens in the U.S. Pacific Northwest. A not-for-profit organization with big growth plans, Wesley Homes sought to ensure that it was making the most of its investment in technology. Working with Microsoft® Gold Certified Partner The Resource Group, Wesley Homes undertook a comprehensive review of its business and technologies and found that it was not using its Microsoft Dynamics® GP financial management system to its fullest potential. As a result, its accounting staff spent too much time handling paperwork, performing manual processes, and duplicating efforts. With help from The Resource Group, Wesley Homes upgraded Microsoft Dynamics GP to include new functionality to more efficiently process transactions, simplify budgeting and purchasing processes, improve banking operations, and better accommodate future growth.

Gregory Greenfield & Associates, Ltd. (GG&A), manages 22 regional malls throughout the United States on behalf of numerous private investors and investment firms. When an international investment group acquired the company in 2007, GG&A needed a more robust financial accounting system to deliver an increasing number of sophisticated reports. After considering solutions from PeopleSoft and JD Edwards, the company chose Microsoft Dynamics® GP because of its intuitive interface and strong financial management capabilities. GG&A also worked with a local Microsoft® partner to host the solution, minimizing upfront acquisition costs and ongoing IT maintenance concerns. With Microsoft Dynamics GP, the company enjoys dramatically increased productivity and can choose between a hosted or on-premises deployment according to the needs of its business.