Outsourcing business Steria wanted to standardise processes and provide clients with a transparent view of performance improvements. It selected business process content management software Control from Nimbus, which initially delivered the software as a service for the pilot client account. After successful testing, it was migrated to systems hosted by Steria where it is helping the company deliver the standardisation and transparency required within a collaborative environment.

Hitachi Consulting, a global Systems Integrator and Microsoft partner, implemented a Microsoft-based business intelligence, collaboration and communications system for YES Prep Public Schools in Houston, TX. Providing real-time data to teachers and administrators, Hitachi’s “Project Navigation” solution helps YES Prep teachers get the information they need to do their job most effectively. Watch the video case study to see the results.

With recent growth, Molina Healthcare wanted to use its existing technology assets and apply them to key business processes in order to drive down administrative costs and simplify customer interactions. Molina chose a cost-effective licensing program, the Microsoft® Enrollment for Application Platform (EAP) for Enterprise Agreements. Molina is controlling costs while preparing to meet new HIPAA 5010 standards, increasing collaboration, and continuing to provide access to affordable healthcare.

Neighborhood Health Plan (NHP), a not-for-profit health maintenance organization, serves more than 200,000 members in Massachusetts, the first U.S. state to mandate universal healthcare coverage. In an effort to streamline its architecture and develop insights into its performance, NHP implemented a Microsoft® Business Intelligence solution to improve analytic and reporting capabilities. As a result, NHP has saved U.S.$2.2 million in consulting costs and $100,000 in software licensing, is meeting the increased demand for data, is efficiently managing membership growth, and has freed up analysts to enhance competitive advantage.

Russian Software Developer and Systems Integrator, KATHARSIS upgraded is budget management system with a solution leveraging the features of Microsoft PerformancePoint Server 2007, Microsoft SQL Server 2005 and Microsoft Office SharePoint Server 2007. Important factors for KATHARSIS were the flexible licensing policies behind the deal and the comfort company employees have with the Microsoft Office Excel system interface.

“L'Etoil,” the largest cosmetics and perfume retailer in Russia created a sales analysis and resource planning solution with Microsoft technology. The system, built around Microsoft Dynamics AX, SQL Server 2008, Office PerformancePoint Server, and Office SharePoint Server makes it possible for the company to enter sales and operational information directly from its stores and to automate the creation of analytical diagrams showing up-to-the-minute sales and warehouse inventory levels. Additionally, the centralized data exchange simplifies IT infrastructure management and reduces required resources.

To streamline police management and service to the public, Norfolk Constabulary wanted to improve the flow of information throughout the police force, and to the Home Office. The police turned to Microsoft Services for a solution. The resulting Policing Performance Management solution is a data management system that puts vital information, including crime figures, at the disposal of police officers. It helps police pinpoint problems and direct the appropriate resources to the areas that need them. Implementation has helped cut crime, provide better service to the public, and improved the ability of the police to solve community problems.

Switzerland’s leading telecommunications provider Swisscom wanted a cost-effective dashboard tool to help its employees to monitor compliance issues with service level agreements (SLAs) without reviewing paper-based reports. Swisscom rejected business analytics solutions from other major vendors because they were over specified, required third-party support, and were expensive to license. Working with Microsoft® Gold Certified Partner Kull, Swisscom deployed Microsoft Office PerformancePoint® Server 2007 for the dashboard, providing analysis reports of SLA fulfilment from more than 200 IT systems. Managers now see reports on performance against SLAs in near real time, instead of spending days scrutinising paper-based reports. As a result, supervisors make more effective and timely decisions using up-to-date information.

With increasing governances and fiscal demands, Northumbria University needed a way for managers to quickly and easily track critical financial and student data. After implementing its Microsoft® Business Intelligence solution, stakeholders now have access to near real-time, streaming reports to support effective decision making.

Serving over 750,000 residents in the county of Lincolnshire, Lincolnshire Partnership NHS Foundation Trust is deeply committed to delivering patient-centered mental health services and continuously strives to improve the quality and responsiveness of its care. By adopting a Microsoft solution to facilitate Service-Line Management (SLM), Lincolnshire specialists and management experts have gained more insights into organizational performance and they have the ability to make faster and more confident decisions on behalf of their patients.