For years, the Illinois Department of Commerce and Economic Opportunity (DCEO) used a multivendor, partly mainframe-based IT environment. Seeking to improve productivity and streamline processes, the agency implemented the 2007 Microsoft® Office release, including Microsoft Office SharePoint® Server 2007. In addition, the agency deployed a simple, customized user interface and a powerful Office Business Application that provides access to a vital line-of-business solution. Now, office-based and mobile employees alike can access and track documents far more easily, the agency’s grant-approval process is more efficient and provides greater accountability and transparency, agency presentations are more professional and compelling, and IT costs are down by more than U.S.$1 million yearly. Moreover, the agency is now viewed as a technology leader by other governmental entities.