To achieve continued growth, Belgium-based Belgacom Group, a provider of integrated communications and media services, needed to ensure improved service availability for both its employees and customers. In particular, the company needed to expand monitoring capabilities for systems running the Windows operating system, as well as its heterogeneous virtual infrastructure. After evaluating several options, Belgacom deployed Microsoft System Center Operations Manager 2007. The company also deployed the Veeam nworks Management Pack for VMware to centralize monitoring of virtual machines based on both Windows Server Hyper-V technology and VMware vSphere. Now, Belgacom gains from enhanced service monitoring of its critical infrastructure components, including Microsoft Exchange Server. And the company’s IT team is better equipped to meet requests to monitor emerging business applications. |