Pipe and Civil Pty. Ltd. is a civil construction company that builds and installs water and gas pipelines across Australia. When their current solution didn’t meet their critical need of easily connecting field-based project managers with the home office, they chose IPM, a Certified for Microsoft Dynamics® CRM solution delivered by IPM Global Pty. Ltd. Pipe and Civil now can better manage projects, meet budgets, and ensure on-time delivery with widely adopted, easy-to-use project management tools.
Less than two years ago, Pipe and Civil implemented a competitive solution from MYOB and Workbench to improve their project management capabilities. When they discovered the solution wasn’t being adopted by their field employees, and wasn’t helping them improve processes, they knew they needed a different solution.Solution
They turned to IPM Global because of their expertise in the construction industry and their IPM solution that was built specifically for streamlining project management. In addition, they wanted to connect their front- and back-offices, and found IPM’s seamless integration with Microsoft Dynamics CRM and Microsoft Dynamics NAV to be a great fit for their needs.Benefits
Because IPM is designed to work with Microsoft Office Outlook®—an application their project managers already used—they have enjoyed broad adoption across their company, with 23 IPM users and four Microsoft Dynamics NAV users. Project managers now get automated alerts when exceptions are encountered, helping them respond quickly to manage costs and avoid escalations. With easy access to project documentation and automated change order workflow, they have a complete paper trail that helps improve communications and delivery quality throughout projects.
You can read more about the IPM solution that Pipe and Civil chose in the Microsoft Dynamics Marketplace. Microsoft set the bar high by developing the Certified for Microsoft Dynamics accreditation for business solutions built on Microsoft Dynamics by partners. It sets a small group of proven, tested, and recommended business solutions apart from thousands of other solutions that have not met the rigorous requirements. Solutions that are Certified for Microsoft Dynamics are:
· Designed to meet your unique business and industry needs
· Tested and seamlessly integrated with Microsoft Dynamics products
· Used and recommended by other companies like yours
This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.