4-page Case Study
Posted: 7/2/2012
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M.J. Maillis Group Manufacturing Company Streamlines IT Solutions in the Cloud

The transition process was fast smooth and well documented! We don't need as much time to administer our email, and people are very happy with it.

Paraskevi Botsi, Group IT Director, M.J. Maillis Group

M.J. Maillis Group, an Athens-based corporation that manufactures and distributes end-of-line industrial solutions, including strapping, wrapping, and taping packaging material, serves customers in more than 50 countries worldwide. Its 1,450 employees struggled with multiple IT solutions for email, costing the company time and IT resources for managing the different mail platforms.

Microsoft Office 365, with its cloud-based email and collaboration solutions, ensured that M.J. Maillis Group employees would have a single reliable, accessible, and intuitive way of communicating. The implementation of Office 365, including Microsoft Exchange Online, was deployed quickly and easily, and resulted significant time saving with the faster delivery, downloading, and sending of emails.


M.J. Maillis Group, founded in 1968, is involved in the manufacture and distribution of end-of-line industrial solutions. This includes strapping, wrapping, and taping packaging material, strapping tools, shrinking and carton-sealing machines, and special bands. It offers complete solutions, covering both the heavy-duty and light packaging markets and serves all industrial applications. Maillis Group serves customers in more than 52 countries worldwide through a network of 27 owned affiliate companies and more than 350 independent distributors.

With 1,450 employees around the world, the company struggled with a variety of solutions across several IT brands and platforms. Managing such disparate platforms for email added significantly to the company’s IT costs.

* I'm happy with Office 365 and would recommend it.  I think it is a very good solution. *

Paraskevi Botsi
Group IT Director
M.J. Maillis Group

The company needed a single, responsive, efficient, and less-costly IT solution that would enable workers to collaborate easily and enable the company and its clients to communicate reliably, with no down time or added IT expense. And it wanted a solution that would be familiar, professional, and easy to learn and deploy.


To reduce the costly duplication and incompatibility of its IT solutions, , M.J. Maillis Group's IT vendor, Byte Computers SA, a Microsoft Partner, advised the company to migrate to Microsoft Office 365. This online service unites familiar Microsoft Office applications with email, calendaring, collaboration, and communication solutions.

Paraskevi Botsi, Group IT Director at M.J. Maillis Group, also wanted a solution that would be easily and quickly adopted by its global subsidiaries. "We preferred to go with Office 365 because most people are familiar with Microsoft products," Mrs. Botsi says.

In December 2011, the corporation headquarters transitioned to Office 365, and the onboarding of new employees, office staffs, and affiliates was fast and seamless. "It was easy for us to fine-tune the Office 365 migration process," says Vassilis Lyberopoulos, Sales Manager, Byte Computers SA. "Office 365 provides well-defined documentation for any possible situation."

Mrs. Botsi of M.J. Maillis agrees. "The transition process was smooth, fast and well documented!" And the infrastructure at M.J. Maillis is able to support Office 365, providing good response time without the need for a telecommunications upgrade, and it is able to scale with the growth of the company.

By deploying Office 365 as a single solution for its IT needs, M.J. Maillis has saved significant time and money and has enabled employees to easily access email, to quickly add or download attachments, and to collaborate professionally.

"I'm happy with Office 365 and would recommend it," says Mrs. Botsi. "I think it is a very good solution."

M.J. Maillis Group has been so pleased with the implementation of the Microsoft Exchange Online email solution in Office 365 that it is considering integrating

Microsoft Lync Online to add IM, video chatting, and online meetings for seamless global communications in the future

* The transition process was smooth, fast and well documented!  *

Paraskevi Botsi
Group IT Director
M.J. Maillis Group


With Office 365, M.J. Maillis will improve collaboration and onboarding of employees and affiliates, and save money with a single IT solution in the cloud.

More Reliable Communication

Using the Office 365 Exchange cloud-based email solution, with the Microsoft 99.9 percent uptime guarantee, M.J. Maillis can expect faster communications, without dependence upon servers that can be slow or fail.

Faster Onboarding

Because of the worldwide familiarity of Microsoft products, especially Microsoft Office, deploying and onboarding Office 365 has been fast and seamless throughout M.J. Maillis' global offices. A single solution that is already familiar to its employees means everyone in the company can save training time and rely on professional results.

More Efficient Use of IT Resources

Instead of juggling multiple IT solutions across several platforms, M.J. Maillis Group now can use Office 365 as its single IT solution for email and collaboration. The savings in time and money by using a single cloud-based solution is significant.

Using Office 365 for its email and other communication and collaboration needs, M.J. Maillis can be strategic in growing its company and services around the world. Its employees and affiliates can handle its client relationships and work streams reliably and professionally, and know that its IT solutions can scale in the cloud to accommodate growth in the future.

Microsoft Office 365

Microsoft Office 365 brings together cloud versions of our most trusted communications and collaboration products—Microsoft SharePoint Online, Exchange Online, and Lync Online—with the latest version of our Office desktop suite and companion web applications for businesses of all sizes.

Office 365 helps save time and money, and it frees up valued resources. Simple to use and easy to administer, it is financially backed by a service level agreement guaranteeing 99 percent reliability. Office 365 features robust security, IT-level phone support, geo-redundancy, disaster recovery, and the business-class privacy controls and standards that you expect from a world-class service provider.

For more information about Microsoft Office 365, go to:


For More Information

For more information about Byte Computers SA products and services, visit the website at:


For more information about M.J. Maillis Group products and services, visit the website at:


This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Solution Overview

Organization Size: 1450 employees

Organization Profile

M.J. Maillis Group manufactures and distributes industrial solutions. It serves customers in more than 52 countries, through a network of 27 owned affiliate companies and more than 350 distributors.

Business Situation

M.J. Maillis Group employees struggled with different IT solutions spread across several brands, reducing efficiency, and increasing costs.


With Office 365, M.J. Maillis Group has a single, integrated IT solution easily deployed and learned companywide, saving the employees time and the company money.


  • Better communication
  • Better use of IT resources
  • Reliable IT solutions

Software and Services
  • Exchange Online
  • Microsoft Office 365

Vertical Industries
Manufacturing & Resources