Excellent communications are critical to corporate turnaround and recovery specialist, KordaMentha: 50 percent of staff work remotely at any one time, as well as in offices in Melbourne, Sydney and Perth. In early 2010 staff decided to replace their ageing PBX system, and Microsoft partner iComm demonstrated the unified communications platform, Microsoft® Lync™, which includes IP-based desktop telephony. Lync provides staff with all the features of a traditional PBX, along with instant messaging, presence, desktop sharing and hi-definition video conferencing. Because staff can see colleagues’ communication status they can always select the optimal communication method. Staff collaborate more effectively, productivity has improved. KordaMentha generated a return on its Lync investment in just 10 months, saving A$150,000 on video conferencing costs.

This is a Video Only Case Study. Please be sure to view the available video for additional information.