Commonwealth Bank of Australia, headquartered in Sydney, Australia, is the nation’s largest financial institution. CBA decided to deploy Microsoft Lync Server 2010 to see how it would integrate with other Microsoft solutions in its network and help make its workforce more productive. CBA deployed Microsoft Lync Server 2010 for instant messaging, presence, desktop sharing, and ad hoc collaboration and online conferencing capabilities. “The bank got one platform that we run all of our applications on. Putting Lync into that platform, it just worked. We’re able to link it with Office, SharePoint, and with our .NET applications. We’re able to use presence across all of those applications to be able to allow our people to collaborate on whatever piece of work that they’re working on at that point of time” – Mark Griffith, Head of Workplace Technologies, Commonwealth Bank of Australia.

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