The Chaoyang District of Beijing, China, is the city’s most densely populated region. The Chaoyang District government faced the challenge of integrating disparate applications and data stores from across its agencies and departments. It needed to create an e-government portal that would provide an integration point for gathering and securely sharing information to enhance its own operations while supporting the information needs of the district’s citizens and businesses. The district government’s IT group created its e-government portal using the Microsoft Application Platform. An essential part of its deployment strategy was taking advantage of the Microsoft Volume Licensing Enrollment for Application Platform (EAP) program. The EAP has enabled the Chaoyang District to deploy solutions 20 percent faster while providing a 40 percent percent savings in licensing costs.Situation
The Chaoyang District of Beijing, China, is the most densely populated district in the city with a broad development capacity covering 292 square miles and supporting more than 2.2 million people. Business activity in the district is robust and growing with 2009 district-level fiscal revenue of U.S. $2.79 billion, up 13.3 percent from the year before.
The Chaoyang District government is committed to supporting its citizens, to enhancing the opportunities of its businesses, and to keeping pace with the district’s rapid economic and social development. To achieve these goals, the district government needed to provide a world-class IT infrastructure for integrating information from across hundreds of agencies and information systems and for providing an efficient and easy-to-use centralized e-government portal for securely sharing the information.
Agencies throughout Chaoyang District government have long recognized the value of deploying IT solutions to improve the efficiency of government departments and to meet the needs of other users requiring governmental information. However, the applications often were developed and deployed based on agency-specific business needs. The heterogeneous mix of solutions made it difficult to access and integrate data from across different agencies and departments of the district government.
As the district government moved toward a centralized solution for integrating data and providing secure yet ready access to information to individuals, businesses, and government entities, the IT group needed to find the best platform for developing and deploying an information-sharing e-government portal. At the same time, the IT group needed to ensure that its solution would help control costs, while improving flexibility and scalability. The district government needed to reduce the cost of resource integration and data management, while improving resource utilization.Solution
Beijing’s Chaoyang District government decided to create its new e-government platform using the Microsoft Application Platform and a service-oriented architecture (SOA) design. The result is an integrated e-government portal solution that provides unified data exchange services across agencies, as well as data storage services.
The e-government portal enables the district government to provide more information and data for citizens, businesses, and other governmental entities. Within Chaoyang District government, the solution has been used for a range of purposes including bringing together information from across agencies to provide a better view into overall district operations. The solution provides a wealth of information ranging from precise economic statistics, to general decision-support guidance.
"Our Chaoyang District government information sharing and exchange portal provides a flexible and secure e-government solution,” says Renfeng Jun, of the Information Network Center, of Beijing’s Chaoyang District government. “The solution further improves government efficiency."Enrollment for Application Platform
An important element of the solution proved to be Chaoyang District government’s use of the Microsoft Volume Licensing Enrollment for Application Platform (EAP) program.
EAP is a flexible multi-year agreement that allows an organization to deploy as many licenses of selected software as it needs for a set yearly fee. The simplified licensing solution offered by the EAP program helps accelerate deployment and reduce operational costs across agencies and other district organizations by lowering up-front and ongoing costs.
Through the EAP program, Chaoyang District government simplified the licensing model of new technology components to effectively support the technology infrastructure for flexible expansion. The district government benefitted from the fact that the EAP program provides a clear and comprehensive framework, which relieves the burden of managing a global collection of separate licenses while providing a more complete authorization control mechanism than was earlier possible. With the EAP program, deployment decisions are easier to make and faster to accomplish. Architectural Notes
The Chaoyang District government solution is based upon a multi-tier architecture that when fully deployed will include:
ETL Tier. Information from applications deployed in different agencies and departments is consolidated using SQL Server 2008 Integration Services to perform extract, transform, and load (ETL) processes.
Database Tier. Relational data that is imported from applications and data stores for the e-government solution is stored using Microsoft SQL Server 2008 Enterprise database software. In a future phase information from throughout the district government’s department and agency applications and data stores will be unified in a data warehouse hosted on SQL Server 2008 Enterprise.
Application Tier. The SOA-based application was created using Microsoft Visual Studio 2008 and the Microsoft .NET Framework 3.0. The application uses Web services and takes advantage of Microsoft support for XML, SOAP, LDAP and other industry standards to support data exchange, workflow management, information searches, data subscriptions, and other solution elements.
Integration Tier. A middleware integration and orchestration layer to enable information exchange between otherwise disparate solutions was created using Microsoft BizTalk Server 2009 Enterprise.
Presentation Tier. Users of the e-government solution access the site using a browser, avoiding the need for downloading client-side applications. The presentation tier uses Window Server 2008 Enterprise Internet Information Services 7.0 Web server technology, and uses Windows Server 2008 Network Load Balancing to dynamically distribute traffic across servers.
Portal. Information is accessed through the e-government portal which was created using Microsoft SharePoint Server 2009. Windows Server 2008 Active Directory is used to support role-based access to information.
The e-government solution, which is being rolled out in phases, uses Windows Server 2008 Network Load Balancing and server cluster technology to achieve high performance and high availability. The solution also uses storage area network data storage and a tape library for data backup.Benefits
The IT group of the Chaoyang District government was able to create the integrated e-government solution it needed in order to provide users with easier data sharing while providing comprehensive security. By using the EAP program, the district government found a 40 percent savings in licensing, and 20 percent faster deployment.Easier Data Sharing
Built on the Microsoft Application Platform, the Chaoyang District’s e-government portal enables sharing of information from what had been a collection of disparate applications and data stores. The district government IT group has found that XML-based data transmission, its SOA architecture, use of SQL Server 2008 for ETL and relational storage, along with the use of BizTalk Server for integration orchestration enabled it to create a robust and flexible e-government solution.
The district government has found that it can use the portal solution to easily integrate heterogeneous application systems to further strengthen and develop uniform standards for information exchange, to maximize the leadership for the government, and to support scientific decision-making. The solution is used by management at all levels of government to provide timely, reliable data. The sharing of information resources enabled by the solution has helped the district government meet its goals of supporting secure data sharing.
Looking ahead, the district government anticipates its departments and agencies to gain additional value from the centralized data stores of its e-government portal. It expects to create new services including accountability mechanisms, resource cataloging tools, daily update reports, and data exploration to support macroeconomic statistics. The portal will also help meet the district’s goals of helping to sustain economic development, to promote urban and rural development, to improve construction management, and to effectively protect and improve people's livelihood.Comprehensive Security
The Chaoyang District government values the comprehensive data security and stability of the Microsoft Application Platform, including the security features built into SQL Server 2008. The district notes that the data warehouse it is creating with SQL Server 2008 will include mission-critical and high-security data. 40 Percent Savings in Licensing
The district government IT group credits use of the Microsoft Application Platform with greatly reducing the cost of project implementation and procurement, including an estimated 40 percent reduction in licensing costs. The group was especially pleased with its use of BizTalk Server 2009, which reduced the systems integration work by taking advantage of BizTalk Server’s orchestration and integration features. The team also believes that its use of Visual Studio and the .NET Framework reduced the development cycle and development costs. These benefits combine to provide a low total cost of ownership. The district government is able to achieve its goals of improving resource utilization while reducing the cost of resource integration and data management. 20 Percent Faster Deployment Using EAP
The simplicity of licensing using the Microsoft Volume Licensing Enrollment for Application Platform program is credited by the Chaoyang District government IT group with simplifying the process of project implementation and deployment. The IT group says that the EAP program helps it keep up with the pace of business and more promptly meet the needs of the departments and agencies it supports because the 3-year adjustable model eliminates the need to separately license new deployments. The district government IT group credits the EAP program with helping it to reduce solution deployment time by 20 percent.Summary
In summary, Beijing’s Chaoyang District government was able to integrate data from across its agencies and departments to create an e-government portal using the Microsoft Application Platform while taking advantage of Microsoft Volume Licensing Enrollment for Application Platform flexible program.Microsoft Server Product Portfolio
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For more information about Chaoyang District government, visit the website at: www.bjchy.gov.cn This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.