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Posted: 3/8/2012
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Mahindra Satyam Mahindra Satyam Speeds Deployment and Improves Access to BI with Hybrid Cloud

Mahindra Satyam, a leading global IT services provider, can implement business intelligence (BI) solutions faster and more affordably with its iDecisions™ framework. The company implemented the iDecisions—based BI solution by taking advantage of Microsoft SQL Server 2012 built-in features, such as enhanced analytics and reporting capabilities and support for cloud-based implementations. As a result, the company can significantly cut deployment time and costs and improve the end-user experience.

Business Needs

iDecisions™, the intellectual property (IP) of Mahindra Satyam, is a packaged, customization-friendly, open BI application with a suite of industry solutions for industries including banking, insurance, telecom, education, manufacturing, retail, travel and logistics, pharmaceutical, and healthcare. The solution also provides horizontal offerings for finance, human resources, procurement, sales, and customer intelligence.

* We are really excited about the BI roadmap at Microsoft. The more we hear from analysts and customers, the more we think that Microsoft is doing a great job of evolving its BI tool stack.  *

Sriram Papani
Senior Vice President
Mahindra Satyam

iDecisions™ contains industry best practices such as key performance indicators (KPIs), logical data models, analytical templates, dashboards, and processes. The IP itself is technology-agnostic and works with any user interface, database, and extract, transform and load (ETL) tool. The solution helps speed time-to-market for BI solutions and significantly mitigates the risk of failed implementation.

Customers have the option of deploying iDecisions™ BI solutions on any tool stack, or they can look at integrating the solution with their existing infrastructure.

However, these approaches could result in a complex, expensive solution that uses an assortment of disparate products. So Mahindra Satyam decided to offer customers another option –they could deploy a prebuilt BI solution bundled with an integrated BI tool stack.


As an early adopter of Microsoft SQL Server 2012 Enterprise data management software, Mahindra Satyam believed that Microsoft had the right platform for its BI solutions. Ramesh Kumar Koona, Assistant Vice President at Mahindra Satyam, says, “We liked the integrated nature of the Microsoft tool stack—when you buy SQL Server 2012, you get everything you need bundled in one license.”

When Mahindra Satyam began exploring SQL Server products, it was already looking forward to implementing its BI solutions in the cloud with the Windows Azure platform and services and products such as Windows Azure and Microsoft SQL Azure. Some customers could go directly to the cloud to build new infrastructure and take advantage of cloud-based scalability, while others might choose a hybrid cloud solution. “One of the things we liked about SQL Server 2012 is that it’s a cloud-ready version,” says Koona. “We could deploy our BI solutions on-premises and later migrate the same solution to the Windows Azure platform.”

End users can work with Microsoft SQL Server 2012 PowerPivot in Microsoft Excel 2010, which includes the SQL Server 2012 xVelocity in-memory analytics engine. The engine features columnar indexes and runs in-memory in Excel to provide blazing performance. They can also use Power View, an interactive data exploration tool with a graphical user interface that operates in Microsoft SharePoint Server 2010 and provides powerful custom reporting capabilities.

Mahindra Satyam deployed iDecisions™ on SQL Server 2012 with the Windows Server 2008 R2 Enterprise operating system in an internal production environment in December 2011 and plans to offer the solution to customers worldwide.


Mahindra Satyam can cut implementation time and costs, improve user experience, and support future innovations with a Microsoft BI solution that includes cloud deployment.

* One of the things we liked about SQL Server 2012 is that it’s a cloud-ready version. We could deploy our BI solutions on-premises and later migrate the same solution to the Windows Azure platform.  *

Ramesh Kumar Koona
Assistant Vice President
Mahindra Satyam

Easier Deployment and Faster Time-to- Market

Mahindra Satyam believes that customers worldwide will have an easier deployment and faster time-to-market with the iDecisions™ framework and Microsoft products. “From a business perspective, SQL Server 2012 with its built-in BI capabilities will be quite attractive to customers,” says Koona. The iDecisions-based BI solution on a Microsoft platform offers a very affordable and compelling solution.”

Rapid implementation will also help companies cut costs and achieve faster return on investment.

Cloud-Based Opportunities

Mahindra Satyam can introduce more customers to its BI solutions with cloud-based deployment. According to Mahindra Satyam, the Windows Azure platform is ideal for companies that want to avoid lengthy deployment or additional infrastructure investment. ”If a customer wants to implement a reporting service in a traditional environment, he might need to purchase a server and a whole stack of software, and it could take a couple of months to implement the project,” says Bhaskar Thungathurti, Senior Solution Architect at Mahindra Satyam. “But with Windows Azure, I can start generating reports within days and pay for infrastructure on a pay-per-use basis.”

Improved End-User Experience

In addition to easing deployment, the streamlined solution also offers a better working environment for end users. “The moment they log on to the SharePoint 2010 portal, they can do all of their daily work—including documentation, reporting, and dashboarding—all at one place,” says Thungathurti. “As a result, they save time and they’re more productive.”

Better Platform for Business Intelligence

The Mahindra Satyam and Microsoft solution provides a better platform for business intelligence, and the company anticipates an expanding opportunities the BI marketplace for its offering.

This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.
Solution Overview

Organization Profile
Mahindra Satyam is a leading global information, communications, and technology (ICT) company. The company is part of the U.S.$14.4 billion Mahindra Group, a global industrial federation of companies and one of the top 10 businesses based in India. It is a Microsoft Global Alliance Partner with multiple gold-level competencies.

Software and Services
  • Microsoft SQL Server 2012 Enterprise
  • Microsoft SQL Server Analysis Services
  • Microsoft SharePoint Server 2010
  • Microsoft Excel 2010
  • Windows Server 2008 R2 Enterprise
  • Microsoft Services
  • Microsoft Azure Platform

Vertical Industries
IT Services


Business Need
Business Intelligence and Reporting

IT Issue
Data Warehousing


Microsoft Services