City of Miami initially deployed desktop PCs as part of the Microsoft Windows 7 Early Adopters Program, which allowed IT staff to test the migration in a controlled environment without affecting the entire organization. City of Miami next contracted Microsoft Services to assist with implementing a custom solution to efficiently deploy a Windows 7 image with latest updates and user profile applications. To achieve this goal, Microsoft Services worked with City of Miami to develop and implement Microsoft Configuration Management and application remediation to achieve a zero-touch Windows 7-based PC image deployment.
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