2 page Case Study
Posted: 5/18/2011
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Hyperbaric Oxygen Clinic of Sacramento Clinic Prepares for Growth, Safeguards Patient Data with New Server Solution

Before the Hyperbaric Oxygen Clinic of Sacramento could expand, it needed technology that was reliable, easy to manage, and secure. The clinic deployed Windows Small Business Server 2011 Essentials on an HP ProLiant ML 110 server to gain centralized file storage and backup, remote access, and other capabilities in one integrated package. The clinic can now expand its patient load, keep employees productive, and meet regulations regarding patient data safety and privacy.

Business Needs
When Sacramento businessman Ed Nemeth’s disabled daughter improved with hyperbaric oxygen therapy (HBOT), Nemeth wanted other families to have the same benefit and launched the Hyperbaric Oxygen Clinic of Sacramento in 2003. HBOT is breathing pure oxygen at a level higher than normal atmospheric pressure in order to increase the amount of oxygen in the blood and deliver therapeutic qualities for some medical conditions.

As medical researchers continue to discover new maladies that respond to HBOT, the clinic’s business was poised to grow, and Nemeth wanted to be ready. “Our information technology consisted of four PCs,” says Nemeth, Business Manager for the clinic. “We had research data and patient files scattered across all four computers, and employees generally had to send email messages to one another to locate needed documents. As our patient volume grew, so would our paperwork, and we needed to be able to locate data faster and keep it safe.”

In addition, the clinic has to comply with the U.S. Health Insurance Portability and Accountability Act (HIPAA) regarding patient data safety and recognized that it needed a server to provide that level of security. Nemeth had suffered through a variety of server-related problems in his other company and was not eager to repeat them at the clinic.

Solution
In mid 2010, Microsoft invited Nemeth to participate in the beta program for Windows Small Business Server 2011 Essentials, an integrated technology solution for small businesses that includes remote access, file and printer sharing, data backup and restoration, and easy connection to online services. “I was initially interested in Windows Small Business Server for my event planning business but realized that it would also be the perfect foundation for the clinic,” Nemeth says.

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* We almost don’t notice that it’s there. Windows Small Business Server 2011 Essentials is doing its job and enabling us to do ours. We haven’t had any problems; the server just works. *

Ed Nemeth
Business Manager, Hyperbaric Oxygen Clinic of Sacramento

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As part of the beta program, HP provided a new server. Small, quiet, and easily expandable, the HP ProLiant ML 110 server is a cost-effective starter server for companies with fewer than 10 PCs. Microsoft assisted with the deployment of Windows Small Business Server 2011 Essentials.

The clinic moved all its patient records and research documents to the server, where they are centrally accessible by all employees, even when they are out of the office. Using the Remote Web Access feature of Windows Small Business Server, Nemeth and colleagues can easily connect to the server via the Internet to access needed files or email messages.

“Instead of emailing one another looking for documents, everything is in one place, which makes it so much easier to find information,” Nemeth says. Also, Windows Small Business Server automatically backs up data on the server and on individual PCs on a daily basis.

Maintaining the new server has been far simpler than Nemeth expected. “I take care of it myself without any outside help,” he says. “The dashboard in Windows Small Business Server provides a quick overview of the server and all our PCs, and shows if there’s anything that needs attention—such as a PC needing a security update. I look at the dashboard just every other week, because Windows Small Business Server sends me an email alert if anything is amiss and needs immediate attention.”

Benefits
By deploying an easy-to-use server solution designed for small businesses, the Hyperbaric Oxygen Clinic of Sacramento has been able to grow its business, simplify access to documents, and meet HIPAA requirements regarding patient data security. Specifically, the clinic has gained:

A foundation for growth. The clinic will soon begin conducting research in new areas, and Windows Small Business Server 2011 Essentials will become its information hub. ”We now have the technology underpinnings needed to expand the business,” Nemeth says. “We can focus on presenting hyperbaric oxygen therapy to new patients and know that we can handle the increase in traffic that comes our way. Within six months, we expect to go from treating 8 patients a day to treating about 20 a day. We will need to move faster, and our server helps us do that.”

Centralized access to research and patient data. With patient data and research documents stored on the server, employees can immediately access the documents that they need. “We are launching a new research foundation devoted to HBOT treatment for brain-injured war veterans,” Nemeth says. “Once we start the research program, which is federally funded, it will generate a huge amount of paperwork that would be pretty challenging to handle without a server. Now employees can get their hands on documents when they need them.”

Reliability. Of his new server solution, Nemeth says, “We almost don’t notice that it’s there. Windows Small Business Server 2011 Essentials is doing its job and enabling us to do ours. We haven’t had any problems; the server just works.”

Enhanced data safety. The clinic now confidently meets HIPAA and other government and health regulations. “The solution has been phenomenal,” Nemeth says. “With Windows Small Business Server 2011 we have had no technical issues. I don’t have to think about compliance anymore. Our research and patient data is backed up and taken care of. That’s a huge relief.”

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Solution Overview



Organization Size: 4 employees

Organization Profile

The Hyperbaric Oxygen Clinic of Sacramento provides hyperbaric oxygen therapy and advocates for those needing hyperbaric oxygen. The clinic is located in Sacramento, California, and has four employees.


Hardware

  • HP ProLiant ML 110 server


Software and Services
Windows Small Business Server 2011 Essentials

Vertical Industries
Health Provider

Country/Region
United States

Business Need
Cloud & Server Platform

Languages
English

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