Click Here to Install Silverlight*
United StatesChange|All Microsoft Sites|Sign in
Microsoft
|Communities Home|Communities Worldwide
  E-Mail Merge With Word 2007 and Vista's Windows Mail in Word Mail  
 |  Edit my Profile  |  Help
 
     
   
 
 
 
Mike McCollister 12/30/2007 6:27 PM PST
   
  I have been using Microsoft Word 2003 for a while to do some e-mail mail
merge with Outlook Express for years. Well, I just switched over my e-mail
to my Vista machine with Office 2007. For some reason Word does not see that
Windows Mail exists and that under the "Finish and Merge" button the "Send
E-mail Messages..." button is grayed out. Does anyone know how to get this
to work?

Thanks,

Mike

 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Mike McCollister 12/30/2007 7:27 PM PST
   
  OK, I found this article:

http://support.microsoft.com/kb/918792

Now that I have done this the "Send E-mail Messages..." is not grayed out
but when I try to send something nothing happens. Windows Mail does not seem
to see that Word is trying to send an e-mail.

Anyone have a solution to this?

Thanks,

Mike

"Mike McCollister" <Mike_McCollister@msn.com> wrote in message
news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
>I have been using Microsoft Word 2003 for a while to do some e-mail mail
>merge with Outlook Express for years. Well, I just switched over my e-mail
>to my Vista machine with Office 2007. For some reason Word does not see
>that Windows Mail exists and that under the "Finish and Merge" button the
>"Send E-mail Messages..." button is grayed out. Does anyone know how to get
>this to work?
>
> Thanks,
>
> Mike

 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Mike McCollister 12/31/2007 1:51 AM PST
   
  OK. I have found that if I select my mail format to be plain text instead of
HTML then it works OK. That is fine as I want to send it as plain text.
However, I can't get the plain text option to stick when I close and open
word again. Any ideas on how to make this feature stick?

Thanks,

Mike

"Mike McCollister" <Mike_McCollister@msn.com> wrote in message
news:OuG7Xy1SIHA.4880@TK2MSFTNGP03.phx.gbl...
> OK, I found this article:
>
> http://support.microsoft.com/kb/918792
>
> Now that I have done this the "Send E-mail Messages..." is not grayed out
> but when I try to send something nothing happens. Windows Mail does not
> seem
> to see that Word is trying to send an e-mail.
>
> Anyone have a solution to this?
>
> Thanks,
>
> Mike
>
> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
> news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
>>I have been using Microsoft Word 2003 for a while to do some e-mail mail
>>merge with Outlook Express for years. Well, I just switched over my e-mail
>>to my Vista machine with Office 2007. For some reason Word does not see
>>that Windows Mail exists and that under the "Finish and Merge" button the
>>"Send E-mail Messages..." button is grayed out. Does anyone know how to
>>get this to work?
>>
>> Thanks,
>>
>> Mike
>
 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Rachel 12/5/2008 8:22 AM PST
   
  Did you ever figure out how to make it send as HTML?

"Mike McCollister" wrote:

> OK. I have found that if I select my mail format to be plain text instead of
> HTML then it works OK. That is fine as I want to send it as plain text.
> However, I can't get the plain text option to stick when I close and open
> word again. Any ideas on how to make this feature stick?
>
> Thanks,
>
> Mike
>
> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
> news:OuG7Xy1SIHA.4880@TK2MSFTNGP03.phx.gbl...
> > OK, I found this article:
> >
> > http://support.microsoft.com/kb/918792
> >
> > Now that I have done this the "Send E-mail Messages..." is not grayed out
> > but when I try to send something nothing happens. Windows Mail does not
> > seem
> > to see that Word is trying to send an e-mail.
> >
> > Anyone have a solution to this?
> >
> > Thanks,
> >
> > Mike
> >
> > "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
> > news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
> >>I have been using Microsoft Word 2003 for a while to do some e-mail mail
> >>merge with Outlook Express for years. Well, I just switched over my e-mail
> >>to my Vista machine with Office 2007. For some reason Word does not see
> >>that Windows Mail exists and that under the "Finish and Merge" button the
> >>"Send E-mail Messages..." button is grayed out. Does anyone know how to
> >>get this to work?
> >>
> >> Thanks,
> >>
> >> Mike
> >
>
 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Peter Jamieson 12/6/2008 4:32 AM PST
   
  You can only send as HTML using the "full" Outlook, not Outlook Express or
Windows Mail.

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Rachel" <Rachel@discussions.microsoft.com> wrote in message
news:8539DC75-FB08-4F73-B62A-78C1580E6080@microsoft.com...
> Did you ever figure out how to make it send as HTML?
>
> "Mike McCollister" wrote:
>
>> OK. I have found that if I select my mail format to be plain text instead
>> of
>> HTML then it works OK. That is fine as I want to send it as plain text.
>> However, I can't get the plain text option to stick when I close and open
>> word again. Any ideas on how to make this feature stick?
>>
>> Thanks,
>>
>> Mike
>>
>> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
>> news:OuG7Xy1SIHA.4880@TK2MSFTNGP03.phx.gbl...
>> > OK, I found this article:
>> >
>> > http://support.microsoft.com/kb/918792
>> >
>> > Now that I have done this the "Send E-mail Messages..." is not grayed
>> > out
>> > but when I try to send something nothing happens. Windows Mail does not
>> > seem
>> > to see that Word is trying to send an e-mail.
>> >
>> > Anyone have a solution to this?
>> >
>> > Thanks,
>> >
>> > Mike
>> >
>> > "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
>> > news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
>> >>I have been using Microsoft Word 2003 for a while to do some e-mail
>> >>mail
>> >>merge with Outlook Express for years. Well, I just switched over my
>> >>e-mail
>> >>to my Vista machine with Office 2007. For some reason Word does not see
>> >>that Windows Mail exists and that under the "Finish and Merge" button
>> >>the
>> >>"Send E-mail Messages..." button is grayed out. Does anyone know how to
>> >>get this to work?
>> >>
>> >> Thanks,
>> >>
>> >> Mike
>> >
>>

 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
zaheer khalfan 7/19/2008 10:22 PM PST
   
  I'm having the same problem. the email icon is greyed out. you re making
reference to this article but i don't see any solution in this article. it
talks about microsoft outlook. i dont have microsoft outlook. im trying to
use microsoft word 2007 with windows mail (in vista)

"Mike McCollister" wrote:

> OK, I found this article:
>
> http://support.microsoft.com/kb/918792
>
> Now that I have done this the "Send E-mail Messages..." is not grayed out
> but when I try to send something nothing happens. Windows Mail does not seem
> to see that Word is trying to send an e-mail.
>
> Anyone have a solution to this?
>
> Thanks,
>
> Mike
>
> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
> news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
> >I have been using Microsoft Word 2003 for a while to do some e-mail mail
> >merge with Outlook Express for years. Well, I just switched over my e-mail
> >to my Vista machine with Office 2007. For some reason Word does not see
> >that Windows Mail exists and that under the "Finish and Merge" button the
> >"Send E-mail Messages..." button is grayed out. Does anyone know how to get
> >this to work?
> >
> > Thanks,
> >
> > Mike
>
>
 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Doug Robbins - Word MVP 7/20/2008 1:53 AM PST
   
  The following from fellow MVP, Peter Jamieson:

Quote

Try Windows Vista Start Button->Default Programs->Set your default programs,
select Windows Mail then click "Set this program as default". Or go to the
Default Programs option in Control Panel.

You can only use the "send as plain text" and "send as attachment" options
with Windows Mail, and you do get a security question for each message. You
cannot use HTML mail - if you do, they just disappear without warning.

It works here, anyway :-)

--
Peter Jamieson
http://tips.pjmsn.me.uk

Unquote

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"zaheer khalfan" <zaheer khalfan@discussions.microsoft.com> wrote in message
news:1B77D4D7-6C13-4D25-B85E-14398928F5FC@microsoft.com...
> I'm having the same problem. the email icon is greyed out. you re making
> reference to this article but i don't see any solution in this article. it
> talks about microsoft outlook. i dont have microsoft outlook. im trying to
> use microsoft word 2007 with windows mail (in vista)
>
> "Mike McCollister" wrote:
>
>> OK, I found this article:
>>
>> http://support.microsoft.com/kb/918792
>>
>> Now that I have done this the "Send E-mail Messages..." is not grayed out
>> but when I try to send something nothing happens. Windows Mail does not
>> seem
>> to see that Word is trying to send an e-mail.
>>
>> Anyone have a solution to this?
>>
>> Thanks,
>>
>> Mike
>>
>> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
>> news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
>> >I have been using Microsoft Word 2003 for a while to do some e-mail mail
>> >merge with Outlook Express for years. Well, I just switched over my
>> >e-mail
>> >to my Vista machine with Office 2007. For some reason Word does not see
>> >that Windows Mail exists and that under the "Finish and Merge" button
>> >the
>> >"Send E-mail Messages..." button is grayed out. Does anyone know how to
>> >get
>> >this to work?
>> >
>> > Thanks,
>> >
>> > Mike
>>
>>


 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Peter Jamieson 7/20/2008 3:33 AM PST
   
  In addition to Doug's message, if the option is greyed out, you need to
follow that 918792 article, whether you are using Outlook, Outlook Express
or Windows Mail.

If you are running a 64-bit version of Vista you might need to put the
entries described in that article under the following registry key as well
(or instead):

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Messaging
Subsystem

--
Peter Jamieson
http://tips.pjmsn.me.uk

"zaheer khalfan" <zaheer khalfan@discussions.microsoft.com> wrote in message
news:1B77D4D7-6C13-4D25-B85E-14398928F5FC@microsoft.com...
> I'm having the same problem. the email icon is greyed out. you re making
> reference to this article but i don't see any solution in this article. it
> talks about microsoft outlook. i dont have microsoft outlook. im trying to
> use microsoft word 2007 with windows mail (in vista)
>
> "Mike McCollister" wrote:
>
>> OK, I found this article:
>>
>> http://support.microsoft.com/kb/918792
>>
>> Now that I have done this the "Send E-mail Messages..." is not grayed out
>> but when I try to send something nothing happens. Windows Mail does not
>> seem
>> to see that Word is trying to send an e-mail.
>>
>> Anyone have a solution to this?
>>
>> Thanks,
>>
>> Mike
>>
>> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
>> news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
>> >I have been using Microsoft Word 2003 for a while to do some e-mail mail
>> >merge with Outlook Express for years. Well, I just switched over my
>> >e-mail
>> >to my Vista machine with Office 2007. For some reason Word does not see
>> >that Windows Mail exists and that under the "Finish and Merge" button
>> >the
>> >"Send E-mail Messages..." button is grayed out. Does anyone know how to
>> >get
>> >this to work?
>> >
>> > Thanks,
>> >
>> > Mike
>>
>>

 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Shalini 10/13/2008 6:15 AM PST
   
  I did all this, but still the send email option in mail merge is greyed out.
Also did everything that was mentioned in the article.

"Peter Jamieson" wrote:

> In addition to Doug's message, if the option is greyed out, you need to
> follow that 918792 article, whether you are using Outlook, Outlook Express
> or Windows Mail.
>
> If you are running a 64-bit version of Vista you might need to put the
> entries described in that article under the following registry key as well
> (or instead):
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Messaging
> Subsystem
>
> --
> Peter Jamieson
> http://tips.pjmsn.me.uk
>
> "zaheer khalfan" <zaheer khalfan@discussions.microsoft.com> wrote in message
> news:1B77D4D7-6C13-4D25-B85E-14398928F5FC@microsoft.com...
> > I'm having the same problem. the email icon is greyed out. you re making
> > reference to this article but i don't see any solution in this article. it
> > talks about microsoft outlook. i dont have microsoft outlook. im trying to
> > use microsoft word 2007 with windows mail (in vista)
> >
> > "Mike McCollister" wrote:
> >
> >> OK, I found this article:
> >>
> >> http://support.microsoft.com/kb/918792
> >>
> >> Now that I have done this the "Send E-mail Messages..." is not grayed out
> >> but when I try to send something nothing happens. Windows Mail does not
> >> seem
> >> to see that Word is trying to send an e-mail.
> >>
> >> Anyone have a solution to this?
> >>
> >> Thanks,
> >>
> >> Mike
> >>
> >> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
> >> news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
> >> >I have been using Microsoft Word 2003 for a while to do some e-mail mail
> >> >merge with Outlook Express for years. Well, I just switched over my
> >> >e-mail
> >> >to my Vista machine with Office 2007. For some reason Word does not see
> >> >that Windows Mail exists and that under the "Finish and Merge" button
> >> >the
> >> >"Send E-mail Messages..." button is grayed out. Does anyone know how to
> >> >get
> >> >this to work?
> >> >
> >> > Thanks,
> >> >
> >> > Mike
> >>
> >>
>
>
 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Peter Jamieson 10/14/2008 12:36 AM PST
   
  Unfortunately I do not know any other way to ungrey that option. My only
suggestions are:
a. double-check that you have created the correct registry entries
b. restart Windows and Word
c. if your copy of Word/Office is still under warranty, contact Microsoft
support directly (we are just volunteers).

Peter Jamieson

"Shalini" <Shalini@discussions.microsoft.com> wrote in message
news:617CC559-73D7-49BF-9839-641FA496F278@microsoft.com...
>I did all this, but still the send email option in mail merge is greyed
>out.
> Also did everything that was mentioned in the article.
>
> "Peter Jamieson" wrote:
>
>> In addition to Doug's message, if the option is greyed out, you need to
>> follow that 918792 article, whether you are using Outlook, Outlook
>> Express
>> or Windows Mail.
>>
>> If you are running a 64-bit version of Vista you might need to put the
>> entries described in that article under the following registry key as
>> well
>> (or instead):
>>
>> HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows Messaging
>> Subsystem
>>
>> --
>> Peter Jamieson
>> http://tips.pjmsn.me.uk
>>
>> "zaheer khalfan" <zaheer khalfan@discussions.microsoft.com> wrote in
>> message
>> news:1B77D4D7-6C13-4D25-B85E-14398928F5FC@microsoft.com...
>> > I'm having the same problem. the email icon is greyed out. you re
>> > making
>> > reference to this article but i don't see any solution in this article.
>> > it
>> > talks about microsoft outlook. i dont have microsoft outlook. im trying
>> > to
>> > use microsoft word 2007 with windows mail (in vista)
>> >
>> > "Mike McCollister" wrote:
>> >
>> >> OK, I found this article:
>> >>
>> >> http://support.microsoft.com/kb/918792
>> >>
>> >> Now that I have done this the "Send E-mail Messages..." is not grayed
>> >> out
>> >> but when I try to send something nothing happens. Windows Mail does
>> >> not
>> >> seem
>> >> to see that Word is trying to send an e-mail.
>> >>
>> >> Anyone have a solution to this?
>> >>
>> >> Thanks,
>> >>
>> >> Mike
>> >>
>> >> "Mike McCollister" <Mike_McCollister@msn.com> wrote in message
>> >> news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
>> >> >I have been using Microsoft Word 2003 for a while to do some e-mail
>> >> >mail
>> >> >merge with Outlook Express for years. Well, I just switched over my
>> >> >e-mail
>> >> >to my Vista machine with Office 2007. For some reason Word does not
>> >> >see
>> >> >that Windows Mail exists and that under the "Finish and Merge" button
>> >> >the
>> >> >"Send E-mail Messages..." button is grayed out. Does anyone know how
>> >> >to
>> >> >get
>> >> >this to work?
>> >> >
>> >> > Thanks,
>> >> >
>> >> > Mike
>> >>
>> >>
>>
>>
 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
 
 
Peter Jamieson 12/31/2007 2:39 AM PST
   
  Replied to your messages in the mailmerge group...

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Mike McCollister" <Mike_McCollister@msn.com> wrote in message
news:eNzYyQ1SIHA.1188@TK2MSFTNGP04.phx.gbl...
>I have been using Microsoft Word 2003 for a while to do some e-mail mail
>merge with Outlook Express for years. Well, I just switched over my e-mail
>to my Vista machine with Office 2007. For some reason Word does not see
>that Windows Mail exists and that under the "Finish and Merge" button the
>"Send E-mail Messages..." button is grayed out. Does anyone know how to get
>this to work?
>
> Thanks,
>
> Mike

 
  Was this post helpful to you?  
 
 
  Reply | Print post   TopTop  
 
 
  Return to Microsoft Communities  Notify me of replies  
 
Windows Live ID

© 2009 Microsoft Corporation. All rights reserved. Contact Us |Terms of Use |Trademarks |Privacy Statement