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More details on how you are selecting the recipients, how you copied the
data, and how you configured the Outlook Address Book are required even to
start on this one.
--
Russ Valentine
[MVP-Outlook]
"Richard Sargeant" <RichardSargeant@discussions.microsoft.com> wrote in
message news:05451E59-1EC2-427D-BD01-0248A3B205E1@microsoft.com...
> Russ,
>
> Unfortunately I have exactly the same problems as Dave, using exactly the
> same software versions. In my case, mindful of problems I've previously
> experienced with old format and/or corrupted pst files, when I upgraded
> from
> Outlook 2003 I created a shiny new empty pst file. Then I opened the old
> 2003
> pst file and copied everything from it to my new file. Finally I closed
> the
> old file. Now, under conditions I haven't quite got my finger on yet,
> Outlook
> loops on send/receive, the message is not sent and I have to terminate
> Outlook.
>
> And yes, I too have a Windows Mobile device, 2003R2 in my case. But I
> deleted everything from it before setting up a new partnership and filling
> it
> with the contents of my new pst file.
>
> So there seems to be more to this than problems caused by importing or
> synchronising.
>
> RS
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Russ, I was using Microsoft ActiveSync 4.5 software with Outlook 2003 on XP
Professional on my old Notebook. To transfer from one computer to another
Microsoft provide transfer software. The Microsoft transfer software
provided by VISTA is the VISTA Backup and Restore Centre. As instructed I
copied the VISTA Backup and Restore Centre software utility to my XP Notebook
- I ran it as instructed which created a Transfer Log and then, as
instructed, I Restored this to my Vista Notebook. That transferred my
contacts into Outlook 2007. Thereafter I have synced using the only software
that works with VISTA which is Microsoft's Mobile device Centre. This keeps
my contacts current with my Smartphone mobile computer. As needed, I have
tried to forward emails received to addresses in my contacts by clicking on
the "To" field which takes me to "name select" in contacts and then clicking
on the recipient’s name and hitting send.
All very simple & straight forward and as Microsoft instructs us to do..
So as I understand it Russ, you say that Microsoft's Mobile device Centre is
crap and not 10% as good as Microsoft ActiveSync 4.5? If so, I agree with
you.
What is the solution being offered by Microsoft?? I would expect with such
a basic problem as this that Microsoft would be bending over backwards to fix
it - but they aren’t?? It is as if they simply don't care that their
products don't work as they sell them to.
Do you have a fix to this problem that will allow me to sync my contacts
daily with my Smartphone and to be able to sent emails using my Outlook 2007
& contacts.?
John
"Russ Valentine [MVP-Outlook]" wrote:
> More details on how you are selecting the recipients, how you copied the
> data, and how you configured the Outlook Address Book are required even to
> start on this one.
> --
> Russ Valentine
> [MVP-Outlook]
> "Richard Sargeant" <RichardSargeant@discussions.microsoft.com> wrote in
> message news:05451E59-1EC2-427D-BD01-0248A3B205E1@microsoft.com...
> > Russ,
> >
> > Unfortunately I have exactly the same problems as Dave, using exactly the
> > same software versions. In my case, mindful of problems I've previously
> > experienced with old format and/or corrupted pst files, when I upgraded
> > from
> > Outlook 2003 I created a shiny new empty pst file. Then I opened the old
> > 2003
> > pst file and copied everything from it to my new file. Finally I closed
> > the
> > old file. Now, under conditions I haven't quite got my finger on yet,
> > Outlook
> > loops on send/receive, the message is not sent and I have to terminate
> > Outlook.
> >
> > And yes, I too have a Windows Mobile device, 2003R2 in my case. But I
> > deleted everything from it before setting up a new partnership and filling
> > it
> > with the contents of my new pst file.
> >
> > So there seems to be more to this than problems caused by importing or
> > synchronising.
> >
> > RS
> |
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The point I was making is that it takes a long time for synchronization
software to get updated to the point it is totally reliable with a new
Outlook version, even if it is Microsoft's own synchronization software. For
that reason, I never attempt to use a new Outlook version as the database
for a synchronization program until it is at least a year out of release. I
also don't use a new OS or Office version on my production partition until a
year more after its release. Half of the third party apps and drivers I need
won't work with a new OS or Office version for at least a year. I have a lot
of headaches already. I do not need the headache of being an early adopter.
As for the rest of your question, the other point I would make is that I
never rely on an operating system's "automatic transfer" utilities to
transfer Outlook data. I have never seen one yet that can transfer Outlook
data reliably.
No, you may not put words in my mouth as to what is "crap" and what isn't. I
have no idea what Microsoft's stance is on any of this. I'm sure they are
convinced that their products are 100% reliable and compatible as soon as
they RTM, so there is no "solution" needed. I'm only imparting my own
personal experience and "street smarts."
I never quite understand why people who rush to adopt all the latest
software releases expect those disparate programs to work flawlessly
together right away. Common sense would dictate a more careful and
thoughtful approach to the adoption of new technology. There are countless
parallels to that wisdom in other venues where the stakes are often much
higher. Read up on the problems created by the early widespread adoption of
drug-eluting coronary stents. Life teaches you lessons when you pay
attention.
--
Russ Valentine
[MVP-Outlook]
"Hoops" <Hoops@discussions.microsoft.com> wrote in message
news:D5C8B61C-1249-4339-B76E-6A82759D3C26@microsoft.com...
> Russ, I was using Microsoft ActiveSync 4.5 software with Outlook 2003 on
> XP
> Professional on my old Notebook. To transfer from one computer to another
> Microsoft provide transfer software. The Microsoft transfer software
> provided by VISTA is the VISTA Backup and Restore Centre. As instructed I
> copied the VISTA Backup and Restore Centre software utility to my XP
> Notebook
> - I ran it as instructed which created a Transfer Log and then, as
> instructed, I Restored this to my Vista Notebook. That transferred my
> contacts into Outlook 2007. Thereafter I have synced using the only
> software
> that works with VISTA which is Microsoft's Mobile device Centre. This
> keeps
> my contacts current with my Smartphone mobile computer. As needed, I have
> tried to forward emails received to addresses in my contacts by clicking
> on
> the "To" field which takes me to "name select" in contacts and then
> clicking
> on the recipient’s name and hitting send.
>
> All very simple & straight forward and as Microsoft instructs us to do..
>
> So as I understand it Russ, you say that Microsoft's Mobile device Centre
> is
> crap and not 10% as good as Microsoft ActiveSync 4.5? If so, I agree with
> you.
>
> What is the solution being offered by Microsoft?? I would expect with
> such
> a basic problem as this that Microsoft would be bending over backwards to
> fix
> it - but they aren’t?? It is as if they simply don't care that their
> products don't work as they sell them to.
>
> Do you have a fix to this problem that will allow me to sync my contacts
> daily with my Smartphone and to be able to sent emails using my Outlook
> 2007
> & contacts.?
>
> John
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> More details on how you are selecting the recipients, how you copied the
>> data, and how you configured the Outlook Address Book are required even
>> to
>> start on this one.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Richard Sargeant" <RichardSargeant@discussions.microsoft.com> wrote in
>> message news:05451E59-1EC2-427D-BD01-0248A3B205E1@microsoft.com...
>> > Russ,
>> >
>> > Unfortunately I have exactly the same problems as Dave, using exactly
>> > the
>> > same software versions. In my case, mindful of problems I've previously
>> > experienced with old format and/or corrupted pst files, when I upgraded
>> > from
>> > Outlook 2003 I created a shiny new empty pst file. Then I opened the
>> > old
>> > 2003
>> > pst file and copied everything from it to my new file. Finally I closed
>> > the
>> > old file. Now, under conditions I haven't quite got my finger on yet,
>> > Outlook
>> > loops on send/receive, the message is not sent and I have to terminate
>> > Outlook.
>> >
>> > And yes, I too have a Windows Mobile device, 2003R2 in my case. But I
>> > deleted everything from it before setting up a new partnership and
>> > filling
>> > it
>> > with the contents of my new pst file.
>> >
>> > So there seems to be more to this than problems caused by importing or
>> > synchronising.
>> >
>> > RS
>>
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