Update for Windows Mobile (KB943824)

Brief Description

Microsoft has released an update for Microsoft Windows Mobile 6.0. This update includes a fix for the Windows Live for Windows Mobile Messenger application.

Overview

On a very small number of Windows Mobile 6-based devices, contacts may incorrectly appear as offline in Windows Live Messenger. This problem occurs due to a race condition encountered at boot time and manifests itself as contacts incorrectly appearing offline when you are signed in to Windows Live Messenger.

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

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System Requirements

Supported Operating Systems: Windows Mobile 6

Windows Mobile 6 Professional.
Windows Mobile 6 Standard.
Windows Mobile 6 Classic.
ActiveSync version 4.5.
Windows Mobile Device Center v6.

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Instructions

To install the software update by using ActiveSync or Windows Mobile Device Center, follow these steps:
1. Connect the Windows Mobile 6-based device to the computer by using Microsoft ActiveSync or Windows Mobile Device Center.
2. Double-click the WLM_KB943824.exe file.
3. After the installation starts, check the Windows Mobile 6-based device when you are prompted.
4. When you receive the following message, restart the Windows Mobile 6-based device:
Windows Live (KB943824).cab was successfully installed on the device.

To install the software using the CAB installer, follow these steps:
1. Copy the WLM_KB943824.cab file to the Windows Mobile device.
2. Locate the file on the device and run the WLM_KB943824.cab file.
3. Follow the installation prompts.
4. When you receive the following message, restart the Windows Mobile 6-based device:
Windows Live (KB943824).cab was successfully installed on the device.

Alternatively you can browse to http://go.microsoft.com/fwlink/?LinkID=113668 using Internet Explorer on your Windows Mobile 6-based device to install using direct download.

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