Windows Vista Service Life-Cycle Management

Brief Description

This Solution Accelerator provides guidance, templates, and job aids for planning and implementing best practice service life-cycle management of Windows Vista desktop infrastructures.

Overview

Windows Vista Service Life-Cycle Management (WVSLM) provides concise guidance to help minimize total cost of ownership of desktop infrastructure. Process guidance and document templates help make service management concepts from the IT Infrastructure Library (ITIL) and the Microsoft Operations Framework (MOF) tangible and easily implementable by focusing on a single and common IT service.

WVSLM is part of a family of Windows Vista Solution Accelerators (see Related Downloads on this page) and is ideal for those seeking guidance to manage ongoing desktop service operations.

Send questions or feedback to us directly at MOF@microsoft.com

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System Requirements

Supported Operating Systems: Windows Server 2003; Windows Vista; Windows XP

Microsoft Word or Microsoft Word Viewer 2003 (available as a free download) can be used to view Word documents.

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Instructions

Click the Download button on this page to start the download.

Save the .zip file to your preferred location on your computer.

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Additional Information

Solution Accelerators are free, scenario-based guides and automations designed to help IT Professionals who are proactively planning, deploying, and operating IT systems using Microsoft products and technologies. Solution Accelerator scenarios focus on security and compliance, management and infrastructure, and communication and collaboration.

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You may also receive invitations to participate in accelerator development via beta programs and customer surveys. Solution Accelerator Notifications is currently available in English only.

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