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 Microsoft Response Point 1.0 Service Pack 1Brief DescriptionMicrosoft® Response Point™ is phone system software designed for small businesses with 1 to 50 employees. The intuitive management programs, voice-activated user interface, and rich feature set make Response Point easy to configure, manage, and use. **Service Pack 2 is now available.** Please see the Overview section below for details. On This PageRegistration Suggested for this Download Registration takes only a few moments and allows Microsoft to provide you with the latest resources relevant to your interests, including service packs, security notices, and training. Please click the Continue button Quick Details
OverviewIMPORTANT NOTE: SP2 is the latest release of Response Point, and includes all the functionality of SP1 plus additional features like intercom/paging, support for more devices, and much more. Microsoft strongly recommends that all customers upgrade to SP2. Download SP2 here: Response Point SP2 Download.. SP1 is not required to install SP2. ---------------------------------------- Microsoft® Response Point™ 1.0 Service Pack 1 (SP1) introduces new-and-improved features that expand your voice service options, empower the administrator to better manage the system, and enhance the phone system experience for everyday users and callers. In Service Pack 1, Response Point is equipped with a VoIP gateway that allows you to set up cost-saving VoIP service, offered through Internet Telephony Service Providers (ITSPs). With VoIP service, you can configure direct-dial numbers so that your business can have multiple phone numbers, without the hassle and cost of setting up new analog phone lines. Configure VoIP service, analog service, or a combination of both voice services—in SP1, the choice is now yours. Response Point Administrator gives you more control over how you manage the system. In this service pack, you can monitor and analyze call activity; upgrade phones and phone line adapters when the hardware manufacturer releases the latest firmware; customize answers to questions that callers frequently ask the Automated Receptionist; restrict access on phones in common areas; and play music for callers waiting in park. Response Point Assistant improves the overall experience for everyday users and callers. In this service pack, you can click-to-call contacts with just two mouse-clicks; specify the most cost-effective voice service for your contacts; and view in-call and parked-call status, so that you can see whether other users are on or off the phone, and whether any parked calls are waiting to be retrieved. System Requirements
Microsoft Windows XP Professional or Home Edition, with Service Pack 2 (SP2, 32-bit or 64-bit) and with the latest security updates Microsoft Windows Vista (32-bit or 64-bit) with the latest security updates Microsoft Windows Server 2003 R2 SP2, 32-bit or 64-bit Microsoft Windows Small Business Server 2003 R2, 32-bit or 64-bit Required Software Programs: Microsoft Office Outlook Windows Address Book (for Windows XP) Windows Contacts (for Windows Vista) Business Contact Manager Recommended Screen Resolution: 1024 × 768 or higher InstructionsThis download offers you the benefits of registering with Microsoft. Click the Continue button near the top of this page to register. After you have gone through the registration process, you will be returned to this page to begin the download What Others Are DownloadingOthers who downloaded Microsoft Response Point 1.0 Service Pack 1 also downloaded: |
