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Service Scheduling: Optimizations and Considerations

Brief Description
This white paper provides optimizations and considerations for configuring the Service Scheduling module in Microsoft Dynamics CRM 3.0 based on the customer’s business processes. The paper also includes guidelines and best practices for designing a service scheduling solution using Microsoft Dynamics CRM 3.0.

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Quick Details
File Name:Service Scheduling - Optimizations and Considerations.docx
Version:1.0
Date Published:9/19/2007
Language:English
Download Size:379 KB
Estimated Download Time: 1 min 56K

Overview

Microsoft Dynamics™ CRM 3.0 includes an appointment-based service scheduling capability that enables users to define services, resources, work schedules, and service locations. A sophisticated scheduling engine manages appointment booking and service availability according to specified business rules.

This white paper provides optimizations and considerations for configuring the Service Scheduling module in Microsoft Dynamics CRM 3.0 based on the customer’s business processes. The paper also includes guidelines and best practices for designing a service scheduling solution using Microsoft Dynamics CRM 3.0.

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System Requirements

  • Supported Operating Systems: Windows Server 2003; Windows Vista; Windows XP
None

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Instructions


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  2. Do one of the following:


    • To start the installation immediately, click Open or Run this program from its current location.
    • To copy the download to your computer for installation at a later time, click Save or Save this program to disk.

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