Outlook 97/98 Help Desk Form
Brief Description
With this application for Microsoft Outlook®, Help Desk staff can receive and manage requests for help from within an organization.
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Quick Details
| File Name: | HelpDesk.exe |
| Version: | 97-98 |
| Date Published: | 1/27/1997 |
| Language: | English |
| Download Size: | 466 KB |
| Estimated Download Time: | 2 min 56K |
Overview
With this application for Microsoft Outlook®, Help Desk staff can receive and manage requests for help from within an organization. One folder is used to collect help requests from users. A second folder is used by the technicians assigned to handle such requests. A Help Desk dispatcher can view requests and assign tasks to technicians. 
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System Requirements
- Supported Operating Systems: Windows 2000; Windows 95; Windows 98; Windows NT
- This download works with the following Office applications:
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Instructions
To install this download
- You may want to print this page to use as a reference when you are offline.
- Download the file from this page by clicking the Download link above and following the instructions in the dialog boxes.
- Double-click the helpdesk.exe program file on your hard disk to start the Setup program.
- Follow the instructions on the screen to complete the installation.
Instructions for use:
To use it in Microsoft Outlook 97, start Microsoft Outlook, point to Open Special Folder on the File menu, and then click Personal Folder.
To use it in Microsoft Outlook 98, start Microsoft Outlook, point to Open on the File menu, and then click Personal Folder (.pst).... The Open Personal Folders dialog will appear. Using this dialog, navigate to your Program Files directory. In that directory, select the Microsoft Office directory. In the Microsoft Office directory, select the Office directory. Within this directory, you'll find the Outlook form you downloaded and installed.
To remove this download:
- From the Start menu, point to the Settings entry, and choose Control Panel. Double-click Add/Remove Programs.
- In the list on the Install/Uninstall tab, find the entry Microsoft Outlook 97 Help Desk Form (Remove Only), and highlight it. Click Add/Remove.
- When it asks you if you are sure you want to remove the application, click Yes.
- When it finishes removing the program, click OK on the confirmation dialog box.
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