ERP software: Retail Chain Manager in Microsoft Dynamics AX
Streamline your retail operations to help manage products, processes, and relationships for greater profitability. Designed especially for midsize businesses, Retail Chain Manager for Microsoft Dynamics AX can help you centralize data processing for better transaction management and automate manual processes to streamline your supply chain and move products faster. Real-time access to critical data can help you better manage products and control inventory levels, make better-informed decisions, and spot evolving customer trends quickly.
Watch the Microsoft Dynamics AX for Retail flash demo.
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Streamline supply chain processes with ERP retail software
Integrate processes to help manage the product life cycle and boost operational efficiency. Manage campaigns, inventories, pricing, costs, and discounts better.
Centralize data processing
Aggregate and analyze critical information from across your retail operation to help manage processes and transactions better, increase service levels, make better-informed decisions, and spot evolving customer trends faster. Administer customer, item, and employee information from a central location.
View critical data in real time
Improve visibility into real-time sales activities with business intelligence that you can use to analyze critical data from multiple perspectives to improve your profit margins.
Tailor your solution to your unique needs
Adapt your solution to suit your specific business requirements by using advanced tools for integrating with existing point of sale (POS) systems and for flexible setup and control of pricing and discounts.
Connect your business activities
Link employees, customers, and vendors to information and processes concerning your products and services. Integrate cross-company management to connect all your sales, financial, and supply chain activities.
Features
Integrated point of sale (POS) technology | Track orders, prepayments, invoices, and cash payments, and control cash registers from one location. Help synchronize master data and item sales information with tight integration between Microsoft and third-party POS solutions. |
Price management | Set up and control flexible pricing and discounts. Assign a range of sales prices and discounts to any individual product, category, store, or chain. Manage pricing by store or store group, and print labels and shelf markers using individualized store layouts. |
Advanced supply chain management | Automate inventory control and warehouse processes to help move goods efficiently. Be better equipped to negotiate with suppliers for the most advantageous pricing, timing, and product placement. |
Advanced price calculation | View and calculate gross margin, including markup cost, to calculate an accurate landed cost. Define how long individual sale prices and discounts should apply. Streamline processes with automatic price change, data collection, and bar code creation. |
Campaign management | Optimize stock levels at stores and distribution centers; work with flexible price structures, allocations, and adjustments; and manage campaigns and promotional pricing with integrated supply chain services. |
Data warehouse management | Track sales and inventory in real time using key performance indicators. Calculate delivery dates based on predefined trade parameters using a mix of cross-docking, internal movement, and vendor-ordering activities. |
Inventory management | Help create the best replenishment plan using real-time inventory level data. Provide mobile access to warehouse processes for stocking and restocking, discarding, and returning. Define campaign distribution plans to push items from a central warehouse. |
Store management | Link all sales data on the transaction level from POS to the individual salesperson. Help prevent loss, reduce margin of error, and manage store closing and money count approval procedures. |
Critical data reporting | Access critical information from across your retail operation. Help improve visibility and margins with business intelligence, such as store, sales, and vendor performance reports. |
Item management | Manage and categorize items to facilitate advanced item searches. Track the status of returned items quickly and accurately from customer to original vendor. |
Integration module | Help maximize your investment, reduce costs, and build on your IT infrastructure through integration with third-party POS systems, Microsoft BizTalk Server, Microsoft Commerce Server, Microsoft Retail Management System, Microsoft SQL Server 2005 Reporting Services, and Microsoft Office SharePoint Portal Server 2007. |
Next steps

Note
Note that industry-builder solutions will become available for different industries and different regions over time, and some may not be available in all regions. If you have questions about solutions for a specific industry and region, please contact us.