Support and services for Microsoft Dynamics AX
Updated: February 7, 2007
Microsoft complements the support services of your local partner with service plans that will help maximize your solution investment. Service plans from basic support to a managed service plan are available for Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics NAV, and Microsoft Dynamics SL. Find information on this page about support plans and other resources. You can purchase or upgrade a service plan through your Microsoft Certified Partner.
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Support options
Service plan benefits range from basic and self-support resources to personalized account management. Support resources within tiered plans include support calls, unlimited online training, access to a technical and support portal, access to upgrades and updates, varied levels of support calls, and more. When you need personalized, one-to-one support, Microsoft Dynamics software support professionals can handle most requests immediately. And when an on-the-spot solution isn't available, guaranteed response times help to ensure customer issues are answered promptly.
Your local Microsoft partner can help you determine the right level of support for your business. For more information, view service plans for Microsoft Dynamics AX.
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