Using Microsoft Dynamics AX 4.0

Welcome to your one-stop source for information and tools to help you customize, deploy, maintain, and use your Microsoft Dynamics AX 4.0 solution. Whether you are a customer or a partner, you can find links to public and password-protected content here. Check back often to find new information as it becomes available. For information about Microsoft Dynamics AX 3.0, formerly known as Axapta 3.0, see Microsoft Dynamics AX 3.0 resources.

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Highlights

•	Statement of Direction for Microsoft Dynamics AX (requires CustomerSource logon)

•	Microsoft Dynamics AX 4.0 Service Pack 1 Help update (requires CustomerSource logon)

•	The most recently published version of Microsoft Dynamics AX Help documentation is publicly available on the MSDN Library

•	Upgrade script documentation for Microsoft Dynamics AX 4.0 and 4.0 Service Pack 1 (requires CustomerSource logon)

•	Configuring the Application Integration Framework (AIF) for Data Exchange (requires CustomerSource logon)

•	Feature white papers and release notes by country/region for Microsoft Dynamics AX 4.0

Product documentation and technical articles

The Microsoft Dynamics AX online help is hosted as a Web site and is updated on a regular basis. The content found in this section includes procedural, reference, and technical background information for all types of users.

You can download the latest English language version of documentation for Microsoft Dynamics AX 4.0 Service Pack 1 here. The most recently updated content is updated regularly to the public MSDN Library site.

•	Users Find information and resources to help you use Microsoft Dynamics AX more efficiently for your daily tasks.

•	IT administrators Look for information and tools to help you deploy and maintain Microsoft Dynamics AX.

•	Developers Find information and tools to help you customize Microsoft Dynamics AX or develop add-on solutions.

•	Most popular technical articles Whether just published or long off the presses, these articles are in high demand by our customers.

Troubleshooting and support

This section includes information about Knowledge Base articles, troubleshooting, and the latest product fixes.

Microsoft provides troubleshooting and support through service plans. Your Microsoft Certified Partner can help you determine which service plan is optimal for your organization. For more information, view service plans for Microsoft Dynamics AX.

•	Search for Knowledge Base articles (requires CustomerSource logon) As a subscriber to a Microsoft Dynamics AX service plan, you can access Knowledge Base articles for Microsoft Dynamics AX. View instructions for accessing Microsoft Dynamics AX articles.

•	View existing support requests (requires CustomerSource logon) As a subscriber to a Microsoft Dynamics AX service plan, you can look up the status of current support requests.

•	Microsoft Dynamics AX newsgroups Check newsgroup discussions to see how other customers address issues.

Training

Enhance productivity, increase return on your solution investment and stay up-to-date with Microsoft Dynamics training.

•	Purchase E-Learning for Microsoft Dynamics AX E-Learning is available online and on demand so you get maximum convenience through 24-hour-a-day access.

•	Microsoft Dynamics AX Partner Academy This is an intensive training course with foundational and case-based instruction based on real customer situations, covering the core of Microsoft Dynamics AX consulting, administration and development.

•	Find training by product and format Find the training resources that best meet your needs. View course and workshop schedules online.

•	Training FAQ Find the answers to your questions about Microsoft training.

Downloads

Download tools, resources, and upgrades. Look here for new downloads as they become available.

•	Newest release of the XAL to Microsoft Dynamics AX data migration tool (requires PartnerSource logon)

•	Microsoft Dynamics AX Implementation Guide This guide describes how to install, configure, upgrade, and maintain your Microsoft Dynamics AX solution.

•	Rapid configuration tool (requires PartnerSource logon) Version 2.01 of the Microsoft Dynamics AX Rapid Configuration Tool supports the implementation of your Microsoft Dynamics AX solution in four areas: project management, configuration, communication, and documentation.

Service plans and fee-based resources

Customers enrolled in a customer services plan for Microsoft Dynamics, including Business Ready Enhancement Plan and Deluxe Support Services, receive unlimited organizational access to online training benefits, including E-Learning and training material downloads. Customers on a plan will also have access to support resources that include CustomerSource, Knowledge Base articles, and product downloads. Customers should contact their Microsoft Certified Partner to enroll in a service plan or obtain more information.

•	View service plan options for Microsoft Dynamics AX Read about the range of services-from basic to advanced-that are available to help you protect your investment. You can purchase or upgrade a service plan through your Microsoft Certified Partner.

•	Preview CustomerSource Preview the benefits available from CustomerSource when you enroll in a service plan. CustomerSource is available globally to all customers on a service plan and features local country/region sites and additional languages.

•	Learn more about support resources Find out more about our support services for Microsoft Dynamics.

Community and newsgroups

•	Microsoft Dynamics AX newsgroups

•	Non-Microsoft community resources

•	Microsoft technical chats

Partner corner

Requires PartnerSource logon

•	Microsoft Dynamics AX Partner Academy

•	Rapid configuration tool

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Demo data

•	DIS Layer Consolidation Strategy

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