How self-service applications can reduce costs, increase employee satisfaction
Web-delivered self-service applications from Microsoft Dynamics can help your organization run more efficiently in dozens, even hundreds of different ways—every second of every day. Microsoft Dynamics GP and Microsoft Dynamics SL, for example, can give your employees access to their own information in seconds on your company's Web portal. They can review vacation, pay, and benefit information; enter and approve vacation requests; submit expense reports and timecards; and much more—all from the convenience of their desktop through business-portal features in Microsoft Dynamics. This saves your company time, decreases overhead, and helps everyone work more efficiently. Save costs by eliminating the "middle man"
A simple example: An employee wants to know how much vacation he or she has available. Your HR department has this information, but there's no easy way for the employee to find it, short of searching for their most recent pay stub. If he or she needs the information now, often the only option for the employee is to call or send an e-mail message to HR, who then must switch tasks, find the information, and communicate it back. The employee wastes time looking for and requesting the information. The HR person wastes time locating and relaying the answer. How many times does this type of process happen throughout your business—every day, week, month, and year? Multiply the number of times each employee takes an extra minute to complete a simple HR request task, and it's not difficult to see the inefficiencies dragging down your bottom line. With these business-portal features, employees can access their own records, eliminating time wasted by both parties looking for and communicating the information. Improve expense reporting with eExpense and business portals
All transactions start with an individual, but often it will take two, three, or more people to actually record that transaction and make it actionable. An expense report is a good example. The originator gathers up the receipts and fills out a paper form or a spreadsheet template. This form is then mailed internally to the supervisor, who must take time out of each week to sift through the reports, sending them back for clarification or approving them. When the report has been approved, it's forwarded to the accounting department, which may have its own questions to answer before approving, after which the transaction is finally ready to be entered into the accounting system. This process can take days or weeks, eating up small but valuable bits of time and lowering productivity and job satisfaction for everyone involved. eExpense functionality in Microsoft Dynamics GP and Microsoft Dynamics SL helps save time and eliminates confusion by allowing you to set business rules for various types of expenses and by automatically routing the expense report to the approving manager. Once the transaction is approved, the data can be automatically sent into your payables system, eliminating data reentry costs. And by deploying eExpense through a business portal, your employees have a single source for all their business information and processes, decreasing the need to use a new and different system for each, increasing usage of time-saving processes, and reducing calls to support. How many other ways can you eliminate inefficiencies with self-service applications?
The possibilities are nearly limitless. Web-based business portal functions deployed through Microsoft Dynamics GP and Microsoft Dynamics SL can give your employees a single source for all their business information and processes. By enabling employees to look up customer, supplier, inventory, and other information, you'll increase the quality and speed of decisions and reduce the cost of information support in your business. By giving employees single-source access to policies, procedures, announcements, and news, you'll help each individual stay informed and effective. And by delivering easy online access to processes such as sales entry, requisitions, expense and time reporting, and more, you'll reduce processing times, eliminate repetitive tasks, and free up your administrative staff to drive your business forward, instead of pushing paper around. Find out more about how Microsoft Dynamics can help you deploy the self-service applications that can increase your business productivity:
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