Collaborative workspace software: Microsoft Dynamics
Work better together across locations, boost the value of key relationships
With Microsoft Dynamics solutions, you can give your employees, customers, and business partners an easier and better way to work and communicate with one another online, across geographies, time zones, and organizations.
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Microsoft Dynamics collaboration technology for collaborative workspaces
Collaboration technology capabilities available in Microsoft Dynamics solutions can make your company's offerings and key business functionality readily available to customers, employees, business partners—in fact, pretty much anybody you want to engage with.
For example, you can provide customized, dedicated sites built on Microsoft SharePoint technology on your company's intranet or extranet. Because both the portal and collaborative technology is activated in a smooth setup, you can offer site users a wealth of information and efficient, collaborative processes very quickly after implementing Microsoft Dynamics.
Illustration: Business portals provide Web-based business-system access to authorized people, helping them locate information quickly and complete specified tasks no matter where in the world they might be working from.
In addition, your information technology (IT) staff or Microsoft Dynamics implementation partner can use Microsoft tools to connect other business applications to Microsoft Dynamics, extending even further the functionality and information available on intranet and extranet sites.
Improve productivity, enhance professional growth
Microsoft Dynamics solutions enhanced by team collaboration sites on your company's intranet can help your people be more productive and improve their job satisfaction. Using team sites, employees can collaborate to speed the progress of complex projects, create and review documents and reports, and access company information and business functions.
And Microsoft Dynamics portals and collaboration functions can even be customized to be relevant to specific roles and tasks, so employees can experience a greater sense of control and individual impact in their work.
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Illustration: Business portals can provide a single version of the latest sales and business performance reports, enabling members of your management team to more easily view and understand them—and then collaborate on decisions and actions that are in the best interest of the company.
With the help of intranet sites boosting their resourcefulness, your people can perform many tasks more effectively, including the following:
| • | Track progress and cost of projects |
| • | Create and approve purchase orders |
| • | Access and manage personal information |
| • | Review company policies and benefits |
| • | Streamline time reporting, performance reviews, and interviewing processes |
| • | Ease communications and reduce excessive e-mail flows |
| • | Coordinate sales projections, manufacturing planning, and inventory |
| • | Share and view customer account histories, inventory information, and product details |
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Illustration: An employee-focused portal can put specific information—in this example, sales, shipping, and customer information—at the fingertips of those who need it, even when they are traveling.
Strengthen your business partner relationships
Your preferred business partners may be in many different time zones and geographic regions. With Microsoft Dynamics, you can provide them with their own partner business portal on your extranet and give them a practical way to collaborate with you. For your employees, working with partners through such portals can be less labor-intensive and makes them more productive. This is especially true if you and your partners engage in joint activities, such as product development or sales programs. Microsoft Dynamics business portals bring a new immediacy to these efforts, enabling your company to accelerate and simplify communications, share confidential information in a more secure manner than e-mail would allow, and reduce the cost of doing business.
Thanks to Microsoft Dynamics collaborative capabilities, your business partners are empowered to take care of business—including by doing the following activities:
| • | Update availability, shipping, and inventory information |
| • | Review orders, invoices, sales projections, and other documents |
| • | Easily exchange complex and large files while maintaining their confidentiality |
| • | Reduce the number of e-mail exchanges and communicate more effectively with your staff |
| • | Find out about incentives, promotions, or other news in your company's partner program |
Get closer to your customers
Implement extranet business portals together with your Microsoft Dynamics solutions and bring more engagement and service to your customer relationships. At any time and from anywhere, customers can visit their unique sites and conduct business with your company in a self-service manner. Not only can you provide a friendly storefront that is always open, you can also gain a much better understanding of customer preferences and buying patterns. Customers, in turn, tend to appreciate the access and control you give them. You may well realize increased customer satisfaction, larger orders, and better repeat business.
Using Microsoft Dynamics business portal capabilities, your customers can:
| • | Order products from your inventory. |
| • | Request sales or service appointments. |
| • | View targeted, customized pages with information you want them to see. |
| • | Look up order and shipping status, as well as other information. |
| • | Review and download support documentation, product catalogs, and fact sheets. |
| • | Find out about special promotions and discounts. |
| • | Learn about company events. |
Explore Microsoft Dynamics collaborative solutions
Microsoft Dynamics business management solutions cover the full spectrum of business needs. A Microsoft Dynamics technology partner generally handles the implementation and can fine-tune the software technology to your requirements. These solutions include powerful collaborative capabilities:
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