Microsoft Dynamics Case Studies

Case Study

Construction and Distribution Divisions Successfully Managed with One Solution

Headquartered in Fort Wayne, Indiana, the Strahm Group provides commercial interior construction services for private and public buildings and distributes drywall, steel framing, acoustical ceilings, doors, door frames, and bathroom partitions. In business for more than 75 years, the company had been hesitant to adopt new technology in the past. Consequently, the staff had to rely on the accounting department to generate all reports and financial data. In 2003, the Strahm Group turned to Real Solutions, a Microsoft® Certified Partner, to implement Microsoft Dynamics NAV business management software. This solution centralized all company data, providing access to accounting, inventory, and project information for sales staff, estimators, site managers, warehouse managers, and the companys owner.

Case Study

Global Company Sika Opts to Streamline New Zealand Operations with Microsoft Dynamics AX

Sika (NZ) Ltd is part of the global Sika organisation based in Switzerland, producing specialty chemicals for the construction, automotive and marine industries. As a global organisation, Sika (NZ) Ltd is well supported by a broad network, however, as Sika Project Manager Ellen Hume explains, because operations are spread across the globe, the company had a large number of relatively disparate computer systems.

Case Study

Construction Firm Integrates Business Systems with Comprehensive Solution

Founded in 1946, TDIndustries has grown into a premier facility services and specialty construction firm specializing in HVAC, electrical, plumbing, and other building systems. In the late 1990s, TDIndustries maintained disparate business systems that kept the company from increasing efficiency and performance. With the help of Microsoft, TDIndustries progressively incorporated more business functions into Microsoft Dynamics SL as its needs evolved. Today, virtually all business activities run through Microsoft Dynamic SL, helping to simplify financial management and empower employees with real-time data. To enhance Microsoft Dynamics SL, TDIndustries relies on a number of Microsoft partners. For example, Microsoft® Gold Certified Partner Artis Consulting helped build a business intelligence solution on top of Microsoft Dynamics SL that saved TDIndustries U.S.$3 million.

Case Study

Solution transforms customer service for BRANZ Ltd

With over 100 specialist staff, BRANZ Ltd provides research, consulting and information services to individuals and organisations within the building and construction industry. With staff focused on satisfying customers technical requirements, potential sales opportunities were easily overlooked.

The company needed to consolidate customer data to allow employees access to the same information at all time, in order to avoid inconsistencies and disparate records.

Implementing Microsoft Dynamics CRM 3.0 has transformed the way BRANZ Ltd operates by providing all staff with a single view of the customer achieving improved customer service, increasing sales leads, as well as reducing administrative workloads, and automating work flow processes. Staff can access customer information when they need it and can now be proactive in identifying opportunities, leads and targeting campaigns.

Case Study

Microsoft Dynamics is hot property for Perry Developments

As one of New Zealands leading property developers, Perry Developments, a division of Perry Group, develops commercial and residential properties throughout the country. It also has an equally strong presence in property investment, managing substantial commercial and retail tenancies.

Today Perry Developments has a $50m building development in their sights at Victoria on the River in Hamilton. With long-term business goals in mind, and a desire to tightly manage business information across large-scale projects, Perry Developments went to the market to find a business solution that would give them a total view of their operation.