Microsoft Dynamics Case Studies

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Craft Brewer Stays Connected with its Sales Force

New Belgium Brewing, one of the most innovative and fastest-growing craft brewers in the United States, has long used information technology to help meet its commitments to environmental stewardship, employee empowerment, and the bottom line. To help keep a close eye on inventory sales and costs, New Belgium has extended the reach of its Microsoft Dynamics® GP business management solution and has incorporated Microsoft® Office SharePoint® Server 2007 to increase access to information and enhance communication and collaboration across the company. New Belgium credits its information technology solutions with helping it manage sustainable growth as it expands into new markets and introduces new products.

4-page Case Study

Bottling Company Projects $560,000 Annual Savings by Extending ERP Solution

G&J Pepsi-Cola Bottlers distributes Pepsi products in Ohio and Kentucky. The company used Microsoft Dynamics® GP for corporate finances, but each bottling plant used an IBM AS/400 system for payroll, Sage Abra for human resources (HR), and Simas for accounting. As a result, G&J Pepsi incurred unnecessary costs due to duplicate systems and lacked holistic insight into operations. To solve this, the company extended Microsoft Dynamics GP with the payroll and HR modules to consolidate business functions at the corporate level and create a foundation for a Microsoft®-based business intelligence solution. To bring key reports and information from these solutions to employees across the company, G&J Pepsi uses Microsoft Office SharePoint® Server 2007. From this work, the company has enhanced business insight and projects an annual savings of more than U.S.$560,000 in productivity.

4-page Case Study

Dental Laboratory Eliminates Manual Payroll Inefficiencies with Integrated Solution

Glidewell Laboratories is well known in dental offices for its high-quality bridges, crowns, dentures, and other dental products. The company relies on a piecework compensation model for 1,500 technicians, but could not accommodate that complexity in its Sage Abra payroll software. Glidewell replaced Sage Abra with Microsoft Dynamics® GP to tie together and automate its payroll and financial accounting processes. Microsoft® Gold Certified Partner Systematica helped Glidewell implement an integrated solution so that all employee time and production information is captured and processed digitally, saving more than half a million dollars annually and providing managers with deeper insight into labor and production costs. In addition, the company will be able to provide employees with self-service access to benefits and paycheck information online.

4-page Case Study

Orb Communications: a Truly “Co-operative” solution

Implementation and training for a store-by-store rollout of Microsoft Dynamics GP. The implementation used an innovative ‘template-based’ model that enabled trained Orb staff to complete most of the roll-out in-house.     

4-page Case Study

Specialty Retailer Smoothes Operations for Improved Productivity and Future Profits

Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its stores run more efficiently and streamline communication. Therefore, Jamba Juice signed a Microsoft® Enterprise Client Access License Suite agreement, saving 50 percent in software costs, and deployed products such as Microsoft Office SharePoint® Server 2007 and Microsoft Office PerformancePoint® Server 2007. The company already has seen improvements in its productivity, and it expects to enhance its business intelligence capabilities for better decision making. Overall, Jamba Juice anticipates that its use of Microsoft products will result in increased profitability due to a better ability to serve customers and decreased operational costs.

2-page Partner Case Study

ERP and Infrastructure Partners Team to Win More Business, Deliver Better Solutions

To deliver more comprehensive solutions to customers and close more deals, Microsoft® Gold Certified Partners PCMS IT Advisor Group and InterDyn – Socius forged a strong relationship wherein PCMS delivers infrastructure and InterDyn – Socius delivers enterprise resource planning solutions. Through this relationship, the companies have been able to close more deals, reduce cost per sale, and improve customer satisfaction. Working together since 2004, the companies have engaged collaboratively with more than 30 customers. Recently, this relationship helped to deliver a new platform based on Microsoft Dynamics® GP and other Microsoft products and technologies to G&J Pepsi-Cola Bottlers.

4-page Case Study

Retirement Organization Increases Efficiency, Realizes Potential of Software System

Wesley Homes provides housing and services to senior citizens in the U.S. Pacific Northwest. A not-for-profit organization with big growth plans, Wesley Homes sought to ensure that it was making the most of its investment in technology. Working with Microsoft® Gold Certified Partner The Resource Group, Wesley Homes undertook a comprehensive review of its business and technologies and found that it was not using its Microsoft Dynamics® GP financial management system to its fullest potential. As a result, its accounting staff spent too much time handling paperwork, performing manual processes, and duplicating efforts. With help from The Resource Group, Wesley Homes upgraded Microsoft Dynamics GP to include new functionality to more efficiently process transactions, simplify budgeting and purchasing processes, improve banking operations, and better accommodate future growth.

4-page Case Study

Management Firm Keeps Costs Low and Boosts Productivity with Hosted ERP Solution

Gregory Greenfield & Associates, Ltd. (GG&A), manages 22 regional malls throughout the United States on behalf of numerous private investors and investment firms. When an international investment group acquired the company in 2007, GG&A needed a more robust financial accounting system to deliver an increasing number of sophisticated reports. After considering solutions from PeopleSoft and JD Edwards, the company chose Microsoft Dynamics® GP because of its intuitive interface and strong financial management capabilities. GG&A also worked with a local Microsoft® partner to host the solution, minimizing upfront acquisition costs and ongoing IT maintenance concerns. With Microsoft Dynamics GP, the company enjoys dramatically increased productivity and can choose between a hosted or on-premises deployment according to the needs of its business.

4-page Partner Case Study

Technology Vendor Provides Complex, Dependable Integration with Enhanced Efficiency

Tribridge, a Microsoft® Gold Certified Partner and 2008 Worldwide Microsoft Dynamics® Partner of the Year, needed to develop and implement a Microsoft Dynamics GP integration with a third-party procurement software tool set for a public-sector customer. Looking to use its developer resources as efficiently as possible, Tribridge accessed guidance and insight from Microsoft within the Design and Development Strategies service for Microsoft Dynamics. A dedicated advisor from Microsoft worked closely with Tribridge to provide guidance, validate architectural approaches, resolve technical issues, ensure long-term viability of the solution, and help deliver best value to the customer. Tribridge completed the complex project successfully and is already taking this proven integration solution to other customers to help them address critical challenges.

2 page Case Study

UAE ID Authority Boosts Productivity by 50 Per Cent with Business Management Tool

Emirates Identity Authority (EIDA), of the United Arab Emirates (UAE), oversees the implementation of the Population Register—an electronic national database—and the ID card programme. In 2007, it deployed Microsoft Dynamics® GP to support expansion, facilitate internal collaboration, and consolidate unstructured data. With its adoption, EIDA improved employee productivity by 50 per cent and reduced the cost of its business support operations.