Customer Excellence Awards

The Customer Excellence Awards recognize, honor, and celebrate customer organizations that are achieving outstanding success with their Microsoft solutions. In each award category, award winners are chosen on their ability to provide amazing experiences for their customers through the use of their Microsoft Dynamics solution. We are pleased to share the list of this year’s award winners.

Dynamic Business: Enterprise
Delta Air Lines
Partner: Avanade

Dynamic Business: Small and Medium Business
US Digital Corporation
Partner: Experlogix

Business Operations Excellence
Rockwater Energy Solutions
Partner: Edgewater Fullscope

Business Visionary
Melissa Singer, Signature Flight Support
Partner: Customer Effective

Cloud Transformation
Partner: PowerObjects

Community Champion
Kerry Rosvold, Augsburg Fortress
Partner: ArcherPoint

Industry Excellence: Financial Services
The Saudi Investment Bank
Partner: VeriPark

Industry Excellence: Manufacturing
Partner: Edgewater Fullscope

Industry Excellence: Public Sector
Ohio Department of Developmental Disabilities (DODD)
Partner: McGladrey LLP

Industry Excellence: Retail
Partner: Sable Systems

Industry Excellence: Service Industries
Acosta Mosaic Group
Partner: Tribridge

Ongoing Evangelism
CSX Transportation

Productivity: Customer Care
Partner: Ignify

Productivity: Marketing
Herschend Family Entertainment Corporation
Partner: Customer Effective

Productivity: Sales Force Automation
Rapiscan Systems – a division of OSI Systems
Partner: Ignify

Technology Innovation: Enterprise
Nucor Corporation
Partner: Customer Effective

Technology Innovation: Small and Medium Business
ORR Safety
Partner: Socius

Adesto Technologies
Aditi Technologies Pvt. Ltd
Adrienne Crowther, Booz & Co.
AgFirst Farm Credit Bank (Farm Credit System)
Aleksandar Totovic
Allianz Insurance Inc. Turkey
Alticor, Inc. (Amway)
Andy Gump Inc.
Ascend Integrated Media
Avery Products
Bayou Wells Services
Berkshire Partners, LLC
BlueCross and BlueShield of Vermont
BlueCross Blue Shield of Louisiana
Bob McAdam, Dynamic Communities
Booz & Co.
Brian Seymour, Keller Foundations
Christopher Huerta, Lifeworks Services Inc.
Clean Energy
Coca Cola Company
Colliers International (Australia)
County Commissioners Association of Pennsylvania
David Peterson, Trek Bicycle Corporation
Delta Air Lines
Department of Local Government and Communities - State Government of Western
Department of Planning - State Government of Western Australia
Dow Chemical
Entropic Communications, Inc.
Epworth HealthCare
Farm Bureau Mutual Insurance Company
Garbuio Spa
Grant Thornton
Heidi Wechsler, Sunkist Growers
Herschend Family Entertainment
James Speer, BlueCross Blue Shield of Louisiana
Jorge Cortes-Monroy, Taylor Shellfish
JPMorgan Chase
Kerry Rosvold, Augsburg Fortress
Kofax, Inc.
Lembaga Hasil Dalam Negeri, Malaysia
Lynx Innovation
Marshalltown Company
Mayo Medical Laboratories
Melissa Singer, Signature Flight Support
Michael Bartling, Vistage International
Mohamed Rafique Merican Mohd Wahiduddin, Malayan Banking Berhad
Nucor Corporation
Ohio Department of Developmental Disabilities (DODD)
Orange County Sheriff's Department
ORR Safety
Pandora Jewelry
Permuta Technologies
Phillip Kennedy, Pandora Jewelry
Ping, Inc.
Port of Long Beach
Prince Resorts Hawaii
R.J. Corman Railroad Group
Rabobank International
Rick Bennett, T.D. Williamson
Rockwater Energy Solutions, Inc.
Sam Joumblat, Port of Long Beach
Saudi Investment Bank (SAIB)
Scott Harold, Ascend Integrated Media
Secure Energy
Seevali Fernando, Hoya Vision Care
Sharon Manley, Andy Gump Inc.
Silver Fern Farms
Southern New Hampshire University
SPX Corporation
Stig Aastrup, Kwintet AB
STIHL Corporation
Suresh Vishnubhatla, PharMerica Corporate
T.D. Williamson
TenCate Advanced Composites
Tim Arthur, Alltech
The CDM Group (A member of the Omnicom Group)
The Prince and Izant Company
Tourism New Zealand
Unimed Vitoria
Universal Weather and Aviation, Inc.
US Digital Sales Corp
Vasja Bojanic, Kappa Star
Weight Watchers International
Williams-Sonoma, Inc. - Sutter Street Manufacturing
XTRA Lease, LLC - A Berkshire Hathaway Company

Award Categories

This year customers will be awarded in the following categories:

Judging Process

A Microsoft lead was assigned to oversee a team of four to six judges for each category. The judges reviewed the Phase I award nominations to determine the customer organizations that moved into Phase II as finalists. Microsoft will contact the award finalists to direct them to the Phase II nomination forms.

Phase II nomination forms were reviewed by each judging team, who selected their proposed winner for approval. The lead for each category met with a panel of Microsoft executives to present their proposed winner for approval. Upon executive approval, nominators and winning customers were notified.

Benefits of Winning a Customer Excellence Award

Prior to Convergence, award recipients can expect:

  • recognition as an award finalist, and later as an award winner, on the Convergence website
  • press release templates for use by the award winner and their partner(s)

During Convergence 2014, award recipients can expect:

  • recognition and a reserved table at the awards luncheon hosted by Microsoft executives
  • trophy for award winner and their partner(s)
  • award photograph taken with executives
  • recognition in Convergence materials
  • one 30 minute meeting scheduled with a Microsoft executive
  • one complimentary registration pass for Convergence
  • access to the VIP area at Convergence
  • award photo will be posted to the video wall in the Community Experience Center

After Convergence 2014, award recipients can expect:

  • continued recognition on the Convergence website with the addition of commemorative awards photo
  • electronic version of commemorative awards photo

Expectations of Award Recipients

Award recipients are expected to:

  • be a participating member of the customer reference program
  • have already implemented Microsoft Dynamics
  • sign a Microsoft legal release to allow use of company name, logo, etc. in Convergence materials
  • provide company logo (.eps and .jpg) for use in Convergence materials
  • RSVP for the awards luncheon hosted by Microsoft executives