Time
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Activity
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08:30 – 09:15
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Table Top Expo
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09:15 – 10:30
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Opening Keynote with Michael Park: The Dynamic Business
Michael Park is the corporate vice president of Microsoft Business Solutions (MBS) sales, marketing and operations at Microsoft Corp. Park is a software industry veteran with more than 20 years of experience in key leadership roles, most recently as head of Microsoft's U.S. Small and Midmarket Solutions & Partners (SMS&P) Group leading sales, marketing and partner professionals, including U.S.-based Microsoft Dynamics partners, serving more than 6 million business customers.
Prior to joining Microsoft in October 2005, Park held key leadership positions with major companies such as SAP where he defined the market strategy for the company's service-enabled business applications platform and built the infrastructure of people, processes and systems for small and mid-sized businesses. He also defined product strategy and pioneered Siebel Systems Inc.'s first vertical CRM solutions for consumer products and life sciences. Park began his career in sales and brand management at Procter & Gamble.
Park has an MBA from Harvard University and a bachelor's degree in economics from the University of Rochester. He enjoys spending time with his wife and three children, in addition to cycling, golfing and playing tennis.
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10:30 – 11:00
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Break
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11:00 – 12:00
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Product General Sessions
Microsoft Dynamics NAV: Taking Advantage of Innovation
As we experience change, the possibilities surround us every day—new strategies, new technologies, new directions and new ways of doing business. The power of these possibilities is what fuels our energy, our drive and our passion for enduring and prevailing in times of change. We’ll shine the spotlight on how Microsoft Dynamics NAV can help you drive your business forward. Microsoft product executives will highlight our current product releases as well as plans for future innovation. You’ll see innovative solutions in action and hear about numerous customer successes with solutions that enable them to be a dynamic business.
Presenters: Jan Sillemann, Jesper L. Raebild, Jannik Bausager, Microsoft;
Mandy Dore, agiles Informationssysteme GmbH
Microsoft Dynamics AX: Innovations To Boost Your Business Productivity
As we experience change, the possibilities surround us every day—new strategies, new technologies, new directions and new ways of doing business. The power of these possibilities is what fuels our energy, our drive and our passion for enduring and prevailing in times of change. Join Microsoft Dynamics AX Global Product Management director Kees Hertogh and gain an insight in how innovation in the software you are using today could support your changing organization. This session will illustrate the path of innovation in the software and the way customers take advantage of this to drive innovation in their organization.
Presenters: Kees Hertogh, Lachlan Cash, Hal Howard, Microsoft
Microsoft Dynamics CRM: Driving Upside in a Challenging Economy
Challenging times often lead to opportunities. However, making the right choices today to ensure long term success is difficult. Join Microsoft Dynamics CRM general manager Brad Wilson and learn five ways that your organization can get the most from the money your organization is already investing in Sales, Service, and Marketing initiatives. Additionally, learn how companies like Hewlett-Packard freed up working capital using Microsoft Dynamics CRM, Vodafone Scandinavia saved $520,000 soon after deploying Microsoft Dynamics CRM, and Cold Stone Creamery reduced marketing costs by 80-90%.
Presenters: Brad Wilson, Reuben Krippner, Microsoft |
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12:00 – 13:30
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Lunch & Table Top Expo
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13:30 – 14:30
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Breakout Sessions
Maximising Your Investment in Microsoft Dynamics NAV 2009
Leverage your existing Microsoft Dynamics NAV investment to maximize your business advantage. In this session, we’ll explore the depths of the latest edition, Microsoft Dynamics NAV 2009. Highlighting some of the productivity-enhancing functionality that’s been designed for your benefit, including the RoleTailored client, you’ll soon discover how these features can easily improve your business processes. Business Intelligence will also share the spotlight, as we illustrate its true worth with Microsoft Dynamics NAV customers who’ll tell their story and share their experiences.
The New World of Work: How Business Intelligence, Mobility and Social Media Can Enhance Your CRM Success
Business productivity is the key to a successful organization in this current economic climate. Organizations are looking at new and innovative ways to reach and engage with customers as well as improving employee productivity. Learn how Microsoft Dynamics CRM can support these objectives using CRM accelerators, mobility and BI. See demonstrations of Dynamics CRM working with social networks, portals, dashboards and mobile devices to deliver additional value for your organization.
Maximising Your Investment in Microsoft Dynamics AX 2009
Leverage your existing Microsoft Dynamics AX investment to maximize your business advantage. In this breakout session, we’ll examine the latest release, Microsoft Dynamics AX 2009, and gain an understanding of the new functionality and business benefits. With a spotlight on the top areas of gained efficiencies from with this new release, we’ll also explore how this latest release helps you better manage your business—even during challenging economic times.
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14:30 – 15:00
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Break
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15:00 – 16:00
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Breakout Sessions
The Value of Upgrading to Microsoft Dynamics NAV 2009
You made a significant investment in Microsoft Dynamics NAV with your initial deployment. Why invest additional funds to upgrade to a new version now? Invest a few minutes in this session as we show you many of the new features and technological innovations that were designed to amplify the value received from your system. See how to optimize the upgrade process in order to minimize your upgrade costs and you’ll learn from the experiences of other Microsoft Dynamics NAV customers as we share their recommendations and tips for a successful upgrade.
Reaching to the Cloud to Drive Agility and Savings
Today, organizations are looking for new ways to save money, time, and resources. To gain new efficiencies, many of these organizations have turned to the cloud to incorporate online services with their existing customer and IT strategies. This session will focus on Software + Service strategies within Microsoft Dynamics CRM, and will provide examples of how on-demand CRM services provide fast, flexible and cost-effective ways to manage your customers.
The Value of Upgrading to Microsoft Dynamics AX 2009
You’ve already made an investment in Microsoft Dynamics AX with the initial deployment; why invest more into a new version? Join us as we hear first hand from Microsoft Dynamics AX customer Plakabeton as they discuss some of their key business issues, and how the upgrade to Microsoft Dynamics AX 2009 impacted them. After sharing best upgrade practices and procedures, you’ll walk away with a new appreciation of the rewards of this latest version, and what it takes to get there.
Microsoft Dynamics: Finding & Sharing Information
The Microsoft Business Solutions ecosystem consists of thousands of partners and customers worldwide. Learn more about the Microsoft Dynamics partner policy, communities, and what you can do to improve your knowledge around Microsoft Dynamics partners, customers and information. Experience CustomerSource, discover how to find solutions and hear an overview from the user groups.
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16:00 – 16:30
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Break
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16:30 – 17:30
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Breakout Sessions
Extending the Value of Microsoft Dynamics NAV 2009
Increase the return on investment of your Microsoft Dynamics NAV implementation by leveraging available Microsoft technologies. Come and discover how Microsoft products like Microsoft SharePoint Server, SQL Server, Business Intelligence and Microsoft Office 2007 can help you as a user to be more productive and to make the right decisions.
Accelerating Business Success with XRM
Attend this session to learn how to accelerate business success with xRM, a new way to rapidly create custom line-of-business applications, each uniquely designed to fit any part of your business. Because organizations change over time, see how xRM enables you to quickly innovate and rapidly change as your business needs change. Hear how xRM leverages your existing technology investments to help you reduce costs, increase your agility, and optimize your user productivity.
Extending the Value of Microsoft Dynamics AX 2009
Make the most of your Microsoft Dynamics AX solution by leveraging available Microsoft technologies to boost your productivity, improve your business processes and enhance your performance. In this session, you’ll explore various technologies around Business Intelligence, Unified Communication, Microsoft SharePoint, workflow, virtualization, archiving, and other Microsoft technologies which can help enhance and extend the value of your Microsoft Dynamics AX investment.
Saving Money with Microsoft Technology
Explore some of the exciting Microsoft product launches that will provide additional benefit and cost savings to your organization. Examples will include the deployment of virtualisation and its associated benefits; reducing travel and communication costs through unified communication; and the exciting new benefits of Windows 7. Identify ways that you, too, can save money through the usage of Microsoft technology including integrations with Microsoft Dynamics.
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17:30 – 19:00
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Closing Reception & Table Top Expo
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