Immerse yourself in three full days of learning and networking

As a Microsoft business solutions user, you’ve experienced the agility and flexibility that your specific Microsoft Dynamics solution provides to your organization and have seen how it enables your business to be competitive. At the heart of business is the customer—keeping the customer engaged and satisfied and being able to deliver amazing customer experiences.

At the heart of Convergence is the opportunity to immerse yourself in learning and networking and to get involved in the Microsoft community. In just three day’s time, you’ll invest your time and energy into broadening your skills and expertise in Microsoft technologies and solutions—proficiencies that will increase your confidence, widen your network of business contacts and help you identify new ways to satisfy your customers.

Learn from the best and the brightest in the Microsoft community today

The presenters at Convergence are subject matter experts, both from Microsoft and from within the customer community. They’ve either developed the roadmap, crafted the product specifications, wrote the code, supported thousands of customers, or implemented the solution in their own business. They understand business—your business—and they’ve stepped up to share their knowledge and insight with you.

Getting down to business

Whether your role is an IT Manager, Controller, Analyst, Director, CFO, CIO or Manager, Convergence 2014 Europe invites you to dig into your business solution. See functionality in action, explore new technologies, identify best practices and gather up tips and tricks. You’ll find the session choices you have to make are tough due to the number of valuable topics available, but the end result—new knowledge and expertise—is the big reward.

Sessions that are held at Convergence 2014 Europe are categorized into Tracks. Each track helps you to prioritize your learning and ensure that you get the most out of your conference investment. In addition to Microsoft Dynamics AX, Microsoft Dynamics CRM and Microsoft Dynamics NAV, you’ll find additional Microsoft product sessions can amplify your learning with the latest information on Windows, Office, and more. The Business Leadership track gives us a chance to step back from product-specific sessions and dig into some of the hottest topics in leadership development. And the Cross Product track encompasses those subject areas that cross over multiple solutions (think: Management Reporter, Connector).

Your week at Convergence 2014 Europe kicks off with the opening keynote—an insightful look at how Microsoft solutions are helping businesses to deliver amazing customer experiences. Delegates then participate in general sessions, which are a product-centric view of the latest releases, the top strategies and the road ahead for our key Microsoft solutions. The rest of the week is centered on the learning that takes place in breakout sessions, 60 minute presentations on your favorite topics, and deep dive sessions, which are a 90 minute, extended plunge into the hottest topics.

Navigating Tracks at Convergence

Each of our sessions, no matter what type or length, is mapped to a specific track. Tracks help you sort through all of the session options available to you, and help you prioritize your time at the conference. When viewing the sessions available in our Session Catalog, the first place we suggest you start is by choosing the track of greatest relevance to your organization—and to you! Here’s an overview of what you can expect from sessions within each of our tracks.

Microsoft Dynamics AX

The Microsoft Dynamics AX track is for IT and business professionals and decision makers to explore Microsoft Dynamics AX 2012 R3 industry and functional capabilities, mobile user experiences, and cloud services. Join us and get inspired to take your business to the next level. Whether you are an existing customer or a business considering Microsoft Dynamics AX, you will have the opportunity to see first-hand how you and your organization can benefit the most from your current or future Microsoft Dynamics AX investments.

You will also get a glimpse into the future as we show how upcoming releases of Microsoft Dynamics AX plan to utilize big technology trends, such as mobility, cloud, machine learning and Internet of Things to help you maximize the business value of your Microsoft technology investment.

Discover, learn, explore, and ask questions. And don’t miss the opportunity to network with other delegates, share best practices with peers, and connect with partners. It’s a great place to meet the Microsoft Dynamics AX team and interact with other members of the Microsoft Dynamics community.

Microsoft Dynamics CRM

As companies focus on delivering amazing customer experiences to their customers, the real question becomes, “How can I help my people effectively engage?” At Microsoft, we realize that your ability to develop long-term, mutually rewarding relationships with your customers is critical to your success. Come to Convergence to discover the vision we have for driving meaningful customer engagement, learn about solutions that empower your teams’ success and hear from Microsoft Dynamics CRM customers who are reaping the benefits today.

Microsoft Dynamics NAV

The Microsoft Dynamics NAV track provides business users and IT professionals with the opportunity to explore how Microsoft Dynamics NAV 2015 is quick to implement, easy to use, and has the power to support your ambitions for your business. Breakout and Deep Dive session topics in the Microsoft Dynamics NAV track will offer both product tips and tricks, and detailed reviews of the new comprehensive capabilities of the latest product release. From easy deployment – whether in cloud or on premise—to the new opportunities with interoperability with Office 365, enhanced cash management capabilities, powerful usability enhancements, new tablet experience and insightful business intelligence and reporting, you’ll experience a whirlwind of information and newfound knowledge during the event. Convergence is also your opportunity to network with members of the Microsoft Dynamics NAV team, partners with vertical expertise, and to connect with other customers and peers. The end result will lead you to take the learning back to your team and help you get the most out of your solution.

Cross Product

Solutions and services that span multiple Microsoft product solutions reside within the Cross Product track so that delegates can gain the greatest visibility on the sessions most relevant to their needs.

Topics ranging from Connector for Microsoft Dynamics CRM, to Microsoft SQL and managing implementations are included this year. Be sure to review the specific products noted within these sessions to ensure that the topics apply to your deployment or interests.

Business Leadership

Take time for yourself and attend sessions geared to enhance your personal leadership skills! The Business Leadership track features sessions presented by the internationally acclaimed Dale Carnegie® training. We’re thrilled to have them back this year to offer their inspiring, insightful and informative topics meant to equip leaders with the motivation and confidence needed to lead their teams on the road ahead.


Come learn about productivity and how we at Microsoft are addressing key challenges faced by business professionals across the globe. Our sessions will introduce you to the latest round of innovation being delivered via our cloud productivity platform. Learn how enterprise social is changing the way we work and collaborate; how mobile productivity allows you to stay connected with your information and your colleagues securely on any device; how our productivity platform helps deliver data-driven insights which enable rapid decision making and increased profitability; and how we enable sellers to become more productive and successful, shifting from accomplishments to results that impact the bottom line. Our productivity platform is helping professionals run a more responsive and dynamic business utilizing Office 365, Microsoft Dynamics CRM Online, Power BI, SQL, and Microsoft Dynamics. You’ll leave each session with a new understanding of the Microsoft suite of solutions, how they enable business productivity, and how our product vision, both on premise and online will help transform your business and everyday life.

Want to learn more? Visit the Session Catalog or and check out all the financial details, including hotel information, on the Registration page.