Getting Started

Getting started with CRM mobility

Mobile solutions for Microsoft Dynamics CRM Online enable companies to enhance the performance of their business by giving people access to CRM data and information wherever and whenever they need it, while keeping costs under control. With a choice of mobile solutions, Microsoft Dynamics CRM Online gives companies the flexibility to achieve rapid return on investment today and innovate for tomorrow.

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Requirements to access Mobile Express

Supported browsers and devices

Partner Solutions

Requirements to access Mobile Express

You must have an Internet or intranet connection to use Mobile Express; you can access it in two ways:

  • From your mobile Web browser, go to the URL for Mobile Express. Typically this is https://<CRM_server>/m where <CRM_server> is the name of the server you use to access CRM. Your system administrator will have the appropriate URL.
  • From your mobile Web browser, go to and log in.

Supported browsers and devices

Mobile Express for Microsoft Dynamics CRM is available through many mobile devices, operating systems, and browsers. If your device’s browser supports HTML 4.0 (or newer) and JavaScript, you have met the basic requirements to use Mobile Express. You do not need to install an application on your mobile device to use it--you can simply log in through your mobile browser.

As of March, 2011, Mobile Express supports the devices in the following list, among many others. Because we strive to support the broadest possible audience of mobile users, this list might grow. So, even if you do not see your device, you should try to access Mobile Express.

Supported devices, listed by operating system

Partner Solutions

We have partners that offer solutions to enhance and extend the features and capabilities of Mobile Express. Visit their Web sites for more information:

CWR Mobility


Applies To:

Microsoft Dynamics CRM Online December 2012 Service Update

(For CRM Online, CRM 2013, and CRM 2015, see CRM Help & Training.)