Microsoft Dynamics CRM for education

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Microsoft Dynamics CRM for education


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Customer Stories

Ivy Tech Community College

Nanyang Technological University

University of Sorocaba (UNISO)

School systems face numerous challenges: improving learning environments while reducing costs; recruiting and training skilled and certified staff; maintaining and reporting accurate student information to staff, students, teachers, parents, local educational authorities, and government agencies; and identifying top alumni donors and keeping accurate donor records.

Meeting these challenges is difficult for educational organizations that have limited resources and out-of-date, paper-based service-delivery systems. Microsoft Dynamics CRM provides the tools and capabilities needed to create, and easily maintain, a clear picture of the information educators and administrators need. Microsoft Dynamics CRM helps drive consistent, measureable improvements in daily work processes, enables more effective cross-departmental collaboration, and helps achieve new levels of efficiency.

Top features quick reference guide

Feature setBenefits

Correspondence and targeted outreach

Quickly communicate and send targeted communications to teachers, parents, community leaders, and donors

Track student, teacher, parent, and donor communication, regardless of channel

Ensure nothing falls through the cracks with automated workflows

Teacher recruiting and retention

Attract high quality teachers via easy-to-implement recruitment campaigns

Automatically send mailings to targeted recruits

Track responses and automate follow-up tasks

Alumni communication

Identify top alumni donors

Provide a complete view of individual donors and maintain accurate communication histories

Analyze campaign information and identify trends over time

Familiar, relevant, flexible

With its seamless integration to Microsoft Office and its familiar Microsoft Outlook interface, Microsoft Dynamics CRM promotes fast user adoption and high utilization. Its consistent processes and real-time organizational insight make it relevant across schools and districts, and its technological flexibility makes it fast to deploy, simple to customize, and easy to manage.

Next steps

Take a moment to find out what Microsoft Dynamics solutions can do for your educational organization:

Find product information about Microsoft's solutions for education.

Evaluate Microsoft Dynamics CRM by downloading a complimentary 90-day trial.

Contact your local Microsoft partner to discover how Microsoft solutions can benefit your institution.



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